14 Mechanic Street, Southbridge, MA 01550, United States of America
#1 of 1 hotels in Southbridge
Guests' ChoiceBased on 730 hotel reviews
8.9Cleanliness
9.2
Comfort
9.2
Location
8.7
Facilities
9.1
Staff
9.2
Value for money
9.0
Free Wifi
8.2
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 31, 2024
Raymond
United States of AmericaNo USB charger in the room which in today’s world is kind of important
Every thing
Stayed in May 2024
Reviewed: May 29, 2024
Elaine
United States of AmericaNice pool. Restaurant and bar were comfortable and priced affordable. Enjoyed the stay.
Stayed in May 2024
Reviewed: May 28, 2024
Vanessa
United States of AmericaThe fact that I had to go into the hallway by the washer and dryers to use a microwave. I wish they had one in every room. It is a bummer that they only sell breakfast on Saturdays and Sundays.
The hotel is very nice, it has a pool, a bar, an indoor dinning option, and a pool table. The rooms are nice and clean.
Stayed in May 2024
Reviewed: May 28, 2024
Michael
United States of AmericaOnly Thing I noticed was carpeted floors in hallways needed vacuuming.
Great deal. Loved all the amenities. Great customer service everyone was so nice. Loved close by vending w ice and microwave.
Stayed in May 2024
Reviewed: May 25, 2024
Taylor
United States of AmericaNo suggestions
They did not have a free breakfast, but you could buy it on location. It was just more then we wanted to spend. The room was good size, very clean, beds were comfortable. We were able to book it at the last minute.
Stayed in April 2024
Reviewed: May 23, 2024
Sue
United States of AmericaThe restaurant service was terrible. No hostess to seat anyone and service was very slow.
The rooms were very nice and clean and it was very quiet despite the prom that was being held there and the wedding parties that were staying.
Stayed in May 2024
Reviewed: May 22, 2024
Heather
United States of AmericaThe price is high
Clean
Stayed in May 2024
Reviewed: May 19, 2024
Tim
United States of AmericaNothing the hotel was great!
The hotel is situated in a nice area of a small town. The property is kept clean indoors and the outdoors is also maintained nicely. They offer in house dining which is excellent and other in house services are great as well. The rooms are kept clean and are comfortable and the corridors are quiet all the time which is nice if your trying to relax and want some peace after a long day.
Stayed in May 2024
Reviewed: May 18, 2024
Marshall
United States of AmericaNothing negative to say
Best property I ever stayed at !!!
Stayed in May 2024
Reviewed: May 17, 2024
Sean
United States of Americahad no complaints!
place is super clean! staff wicked friendly!
Stayed in May 2024
Reviewed: May 17, 2024
Marley
United States of AmericaThe staff in the restaurant bar was great but needed more of them
The room was clean and quiet
Stayed in May 2024
Reviewed: May 16, 2024
Melissa
United States of AmericaNothing!!
Location, cleanliness, room size, restaurant on site
Stayed in May 2024
Reviewed: April 25, 2024
Sue
United States of Americagreat place to stay - wonderful lounge for family to gather and spend time
Stayed in March 2024
Reviewed: April 25, 2024
Larysa
United States of AmericaEverything. This is our 3rd time staying. everything is clean, cozy, safe
Stayed in April 2024
Reviewed: April 24, 2024
John
United States of AmericaNothing really.
Room was good. The facility is excellent. It was a short trip so I didn't get to use many of the amenities.
Stayed in April 2024
Reviewed: April 22, 2024
Jeanne
United States of AmericaWell priced, very comfortable, clean, and friendly staff
Stayed in April 2024
Reviewed: April 19, 2024
Kelly
United States of AmericaParking
It was actually amazing
Stayed in April 2024
Reviewed: April 14, 2024
Rick
United States of Americavery busy, but staff handled it well.
restaurant was great. everyone was so helpful and sweet.
Stayed in March 2024
Reviewed: April 13, 2024
Chris
United States of Americait was big but it was still cozy
Stayed in March 2024
Reviewed: April 9, 2024
Richard
United States of Americanothing wonderful
large room huge bathroom
Stayed in April 2024
Reviewed: March 31, 2024
Wendy
United States of AmericaSpacious, clean, comfortable
Stayed in March 2024
Reviewed: March 28, 2024
Melody
United States of AmericaDidn't have the breakfast
Stayed in March 2024
Reviewed: March 15, 2024
Gina
United States of AmericaPlease make coffee available each morning in the lobby by 6:00 am. I know there are coffee makers in the room but not everyone likes Starbucks. 🤮
Very clean and accessible. The pool and hot tub are awesome as is the Shades restaurant/ bar with the pool tables and darts.
Stayed in March 2024
Reviewed: March 14, 2024
Alan
United States of AmericaThere were no negatives from our stay. Our stay was fantastic.
The hotel was spacious and inviting. Large windows made for beautiful sun-filled views. The staff was wonderful, We would highly recommend this hotel.
Stayed in March 2024
Boracay, Philippines
Bali, Greece
Burnt Pine, Norfolk Island
Hospitalet de Llobregat, Spain
Monopoli, Italy
Matara, Sri Lanka
Sovata, Romania
Tallinn, Estonia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content