20260 Goldenrod Lane, Germantown, MD 20876, United States of America
#2 of 4 hotels in Germantown
Guests' ChoiceBased on 350 hotel reviews
8.4Cleanliness
8.8
Comfort
8.9
Location
8.9
Facilities
8.5
Staff
8.9
Value for money
8.3
Free Wifi
9.1
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: June 2, 2024
Kenyatta
United States of AmericaThe room we stayed in bathroom shower was not clean hair was in the drain and when reported it was stated housekeeping would be present at 7am the next day but was offered to shower in another room for that night, No hot breakfast
Location was fair and staff pleasant.
Stayed in June 2024
Reviewed: May 23, 2024
Flor
United States of AmericaNothing bad to say.
Stayed in May 2024
Reviewed: May 22, 2024
Parinda
United States of AmericaThe breakfast was the worst thing, only bagel and apple cinnamon muffins. Not everyone can eat bagels, specially elderly and kids. Lot of people went to burger king and Panera rather then eating the FREE breakfast. At least have some toast and cereal and give a choice. The bathroom in the room also is very poorly designed. Will not stay again
Stayed in April 2024
Reviewed: May 21, 2024
Tomas
United States of AmericaNothing
This hotel is clean and comfortable, but mostly, employees were consistently pleasant, friendly & engaging.
Stayed in May 2024
Reviewed: May 10, 2024
Luann
United States of AmericaBreakfast was not up to par - Marriott and Holiday Inn breakfast are much better. Only offered a vegan or very small muffin and yogurt. Orange and apple juice or tea and coffee. No protein of any kind. Sign said could buy items from the little grocery area. Not very patron friendly.
Location and how thstaff honored a request to be near elevator/entrance as one of us has difficulty walking.
Stayed in May 2024
Reviewed: May 2, 2024
Keisha
United States of AmericaThat they don’t have walk in showers for the double occupancy rooms with the queens beds. Also the beds were a little too firm.
Close to shops, friendliness of employees and the cleanliness of the hotel.
Stayed in April 2024
Reviewed: April 27, 2024
Alexander
IsraelBreakfast is very very poor…
Stayed in April 2024
Reviewed: April 21, 2024
Alvaro
United States of AmericaBreakfast is just beagles, and not much more. Weird smell (like marihuana) in the hallway to the room.
Easy to arrive. Friendly staff.
Stayed in April 2024
Reviewed: April 17, 2024
Somnath
United States of AmericaBreakfast. Very less items were there for breakfast.
The property was clean, staff were good.
Stayed in April 2024
Reviewed: April 14, 2024
Simmons
United States of AmericaThe breakfast was probably the most disappointing of what was a good experience. While I was happy to have a breakfast to wake up to, there was very little variety to choose from. There was also a huge bus tour that was in the breakfast area and things got a bit chaotic in terms of serving. Not necessarily the staff's fault (it was a big crowd and they were clearly all moving as one). But having a greater variety of food may have broken up some of the gridlock that was occuring at the breakfast stations. Coffee was also not as strong as I would have liked.
The location was fabulous because I needed to be close to my job and to shopping. The location was good for both. I also very much enjoyed my BED. I had a very comfortable King Size bed and it was very comfortable night's sleep! Staff was also very friendly, helpful, and informative.
Stayed in April 2024
Reviewed: April 10, 2024
Sandra
United States of AmericaNo hot breakfast
It was clean
Stayed in April 2024
Reviewed: April 8, 2024
Nickens
United States of AmericaNothing
Great time with friends
Stayed in April 2024
Reviewed: April 8, 2024
Laraina
United States of AmericaBreakfast did not meet expectations. Only options was yogurt, bagel and muffins. Lobby chairs were very uncomfortable as well as chairs in rooms. Hotel seems to be of comfort for a more younger customer. Not older customer who make like cushions or chairs that aren’t so low. Everything seemed more like a college dorm.
Staff was friendly and helpful.
Stayed in April 2024
Reviewed: March 22, 2024
Liubov
United States of AmericaBreakfast
Location
Stayed in March 2024
Reviewed: March 15, 2024
Angela
United States of AmericaBathrooms could have been a bit better as far as comfort and space. Nothing else I would add.
Staff was wonderful at accommodating us. We slept comfortably. Thank you for having everything we needed and more.
Stayed in February 2024
Reviewed: February 16, 2024
Michelle
United States of AmericaBathrooms were tiny, toilets too low.
It was clean, beds were comfortable, staff was friendly.
Stayed in February 2024
Reviewed: February 10, 2024
Orla
United Arab EmiratesNothing
Excellent staff
Stayed in February 2024
Reviewed: January 25, 2024
Devante
United States of AmericaThere was no microwave in the rooms.. I had no idea before I booked, one of the pictures on the website had a microwave in it and made me think it had a microwave.. This alone is a reason why I wouldn’t stay here again.
The cleanliness
Stayed in January 2024
Reviewed: January 18, 2024
Jose
United States of AmericaLocation, very clean, atmosphere
Stayed in January 2024
Reviewed: January 10, 2024
Jaime
United States of American/a
Room
Stayed in January 2024
Reviewed: January 8, 2024
Grace
United States of AmericaBeds were very small. Breakfast was very plain with barely and options, made the morning hard with the kids. The biggest irritations were the room features. There wasn’t a microwave. There was a mini fridge but it was so tiny I couldn’t even fit drink for my whole family in it.
Hotel was very clean, staff were super friendly and accommodating. Beds were very comfy. Also, very big and new TV. Wi-Fi also worked really well.
Stayed in January 2024
Reviewed: January 7, 2024
Mutzafi
IsraelThe stuff.
The place is very good. Big rooms for a family vacation. I will come there with my family for sure.
Stayed in December 2023
Reviewed: December 19, 2023
Jose
United States of AmericaBreakfast could be a little better
Location
Stayed in December 2023
Reviewed: September 21, 2023
Laurel
United States of AmericaIt was fine.
We like the holiday inn express hotels. This one was nice. Clean, comfortable and near my daughter’s home
Stayed in August 2023
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