I was expecting a Hilton. This good of been a Best Western. But they charged for a Hilton. With the Hilton name you have expectations

Breakfast was small and the bagels were stale The location was perfect. Near all I wanted to go to

Stayed in May 2024

Breakfast included should be more than bagels and muffins. I have Celiac disease and can not eat anything with wheat!

Nice and clean, convenient location.

Stayed in April 2024

Not what I expected for a Hilton. I do understand, however, that it is undergoing refurbishing. Did not feel that it was worth $160 per night. Was overcharged and I have not yet seen a resolution.

The view was nice. So glad we could see the ocean.

Stayed in April 2024

A hot breakfast of some sort would have been great.

The Location was great, on the beach. The Hotel unfortunately is undergoing much repair which was required from Hurricane damage. Upon completion, I am sure it will be a great Hotel again. Our particular room was hugh and very clean.

Stayed in February 2024

Pool was filthy and wasn’t cleaned the whole 8 days we were there. The “BREAKFAST” consisted of yogurt and bagels. Should not been labeled as “Good Breakfast”.

Good price, good location.

Stayed in March 2024

Nice location. Quiet. Clean.

Stayed in February 2024

We paid almost $400 for 1 room, and they only had bagels for breakfast??

Stayed in February 2024

The hotel is rundown and old, they are currently remodeling so there are worker there early in the morning.

Great location and the staff is nice. Pet friendly but $75 fee, which is not mentioned in the beginning.

Stayed in February 2024

The room did not have a coffee pot nor an ice bucket. The doors had rusty locks that did not work well. The hotel name had changed and was confusing. The website also should have notified guests of this and that it was under construction. A construction nail was right beside our truck tire. Glad we found it before something happened.

Balcony and courteous stuff. Beds and pillows were comfortable and a decent size room.

Stayed in February 2024

The hotel signage is Sparks by Hilton and we were looking for Mariner. We finally had to stop and call to be told of the change. There wasn’t an ice bucket or coffee machine in our room and garbage had not been emptied. We arrived early(1:30ish) and was told check in was not until 3. When we came back at 3 we were left waiting at the desk while the lady finished up work she was doing in the back.

We like the partial ocean view. The room was clean except the garbage can had not been emptied.

Stayed in February 2024

Reserved and payed for a suite through booking.com When we checked in were told they didn’t have suites. We knew better as we have stayed there for years. Called booking.com no help at all. Next evening the manager was able to move us to the suite we reserved.

Breakfast is not what it used to be when it was a Best Western. It has been bought by Hilton and is being remodeled. Just bagels yogurt and juice for now. Not sure if that will change. Hotel is undergoing renovations and soon will be upgraded but not quite done. Our room was nice, but no coffee maker, microwave, ice bucket or plastic cups. I think in the next month that will be remedied.

Stayed in February 2024

In transition, being upgraded. No hairdryer, garbage can, ice bucket in our room. The room was repainted with new lighting and decor, but a lot was still missing.

The bed, the towels and the heating and air. The location on the beach. Close to restaurants.

Stayed in February 2024

It was not informed that breakfast was “to go”. but it was good.

The location and rooms are great. Even during renovation there were no noises.

Stayed in February 2024

They are undergoing a major remodel. One working elevator and workers everywhere.

Can’t beat the location with plenty of ocean front rooms

Stayed in February 2024

I would have liked a hot breakfast and the bag breakfast was ok.

The property is under construction and thr service workers and staff were all friendly and worked hard to make our beach experience a positive adventure.

Stayed in February 2024

Advertised hot breakfast which was not there.

Location was great

Stayed in January 2024

The motel was under construction. I had no idea when I reserved the room.It had a pair of someone jeans hanging over the rail next to our room door.There were construction workers everywhere. Two dumpsters were visible right over the rail in parking lot.Under ground parking lot was full of construction supplies. It had flakes of paint everywhere 😩.

The room had a wonderful view.The room itself was clean .The staff were very nice.When we entered the room it was totally different from the outside problems. It was nice inside the room. I would go back after the construction is over.

Stayed in January 2024

No hot breakfast. Been coming here for years and was disappointed in this. Also just be aware it is undergoing renovation so there is a lot of mess in parking lot and noise.

Location is excellent. Love the oceanfront balconies. Comfortable beds. Room was very clean upon check in. Parking easy. Staff was friendly and helpful.

Stayed in January 2024

I know they are doing a lot of renovation but first of all we pass by the hotel 3 times because no sign out saying mariner hotel room that were book for us had no heat so we were put in another room immediately next room water started leaking my socks were soak

Breakfast is that what you call breakfast orange and a banana not what I were expecting

Stayed in January 2024

Looking forward to the upgrading being done. Things are a little rough.

The breakfast is always great. When things go wrong, I can always count on Patti at the front desk to get things handled.

Stayed in November 2023

Cleanliness wasn’t up to par Also we paid for oceanfront room but had to place us at an angle room which was sea view the 5 days we were there because of the construction going on there they started pounding non stop from 7am till 5pm. Also the booking stated stove refrigerator microwave and it had no stove. So it was a waste of money booking and paying extra for a room with amenities you thought you were going to receive and you don’t

Location

Stayed in December 2023

Rooms that have pets, need to be cleaned properly. Make sure all furniture is clean as well. I have a histamine reaction to dirty animals, which causes my body to break out in hives and swell. My feet did that. Plus, the odor of dog. With many sprays, we were able to cover up the odor for 3 nights. Didn't like seeing a cracked glass door panel. Glad maintenance knew about it.

Staff was awesome. Very polite and hospitable. The maintenance crew was on top of things. They helped unlock my door. Breakfast ladies were a blessing. Kept everything clean and going. I believe Hilton coming in to franchise this place, no doubt the hotel will be a great place to stay. Just keep the prices reasonable. 😁

Stayed in November 2023

Our phone didn’t work, the door had difficulty latching closed, the carpet felt damp (could be the beach humidity), the hair dryer was loose and fell off the wall, could’ve used a deeper clean in some areas (but all the towels and sheets were super clean), and the water took forever to get warm/hot (could be because it was the 5th floor and hurricane damage). I wish the breakfast had more of a variety. It was basically the same thing every day.

The bed was very comfortable, and the staff were always available and willing to assist when needed. The location is perfect- quiet on the beach, but close enough to extra activities.

Stayed in November 2023

People loitering in the hallway

Everything about the room. Glad to know that it will be renovated after thanksgiving

Stayed in November 2023