1330 East Palm Canyon Drive, Palm Springs, CA 92264, United States of America
#30 of 120 hotels in Palm Springs
Guests' ChoiceBased on 90 hotel reviews
9.0Cleanliness
9.4
Comfort
9.4
Location
9.1
Facilities
9.3
Staff
9.2
Value for money
8.3
Free Wifi
7.5
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 24, 2024
Jennifer
United States of AmericaThe Wi-Fi is TERRIBLE and that could be the make or break on whether we return in the future
Staff was friendly but not overbearing. Breakfast was wonderful and the pool was perfect! The room is large and bed was comfy.
Stayed in April 2024
Reviewed: March 6, 2024
Jamie
United States of AmericaNA
What a pleasant surprise to find this lovely gem! Nestled in a quiet neighborhood, this amazing property is secluded and the staff make you feel like family. We will definitely return for a longer stay next time we pass through CA.
Stayed in February 2024
Reviewed: November 6, 2023
Allyson
United States of AmericaFood and drinks were excellent - everything from the complimentary breakfast to the two dinners we had there, and all the snacks in between. The pool was lovely and we always had available lounge chairs. The property was very peaceful, even on a busy weekend in Palm Springs, and the staff was attentive. We hope to go back regularly.
Stayed in November 2023
Reviewed: October 8, 2023
Sean
South AfricaCouple of hiccups. We requested an extra bed in our room and were advised via email that we'd be charged for this, then when we arrived we were told that extra beds are not possible due to fire hazard laws. We requested the massage service but told an hour later it was not available due to availability. At 1pm we reserved dinner for 7pm. When we arrived for dinner we were told there was not seating available outside in the beautiful, romantic, candlelit garden, but instead in the small indoor reception/lounge area which was not ideal. Were we told this when we booked we would have simply booked dinner at one of the other 50 other restaurants in town. We were advised we should have booked at least a week in advance. On checkout we were told our bill for expenses incurred would be emailed to us; it was not. We were also told the manager would call us to discuss our experience staying at the lodge, which did not happen.
The accommodation and facilities matched what I saw online. The location is great. The staff are friendly. The food and beverages are good. There were small personal touches that were appreciated. It was a good stay, but not without issue.
Stayed in October 2023
Reviewed: September 23, 2023
Mark
United States of AmericaParking. Was tough to find a spot at times and somebody backed into our rental car which damaged it.
Everything was great.
Stayed in September 2023
Reviewed: September 16, 2023
Kenny
United States of AmericaPerfect for peace and quiet and serenity
Stayed in September 2023
Reviewed: August 23, 2023
Jeffrey
United States of AmericaOur room was never cleaned during our stay, even though we hung the YES sign out daily. Also, we asked for extra towels a few times and did not receive any until the day before checking out. Also, we were told the chef was making eggs Sunday morning, but the hostess seemed to know nothing about it.
food was great loved the atmosphere in the barn staff was friendly massage tent was a nice added bonus
Stayed in August 2023
Reviewed: August 20, 2023
Jessica
United States of AmericaI wish they still offered room service.
Our favorite place to visit and unwind. Plenty of places to lounge and your own patio is also a nice touch of privacy.
Stayed in August 2023
Reviewed: July 31, 2023
D
United KingdomIt’s beautiful and peaceful and they have thought about all the little details. The food and the staff were also lovely!
Stayed in July 2023
Reviewed: July 11, 2023
Henry
United States of AmericaEverything perfect...
Stayed in July 2023
Reviewed: July 9, 2023
Anne
United States of AmericaQuiet, great taste, wonderful bar and resto
Stayed in April 2023
Reviewed: June 22, 2023
Lauren
United States of AmericaWe enjoyed everything -- might be nice to have suggested quiet hours for the pool/jacuzzi, but that's it!
Loved the unique style and attention to detail around the entire property, sort of a glamorous adult summer camp vibe. We enjoyed the fire pits, the pool, the stone showers in the rooms, and the artwork/design around the property. It's clear that a lot of love and attention to detail was put into the lodge. Breakfast was yummy, staff was friendly and attentive. Appreciated that the music was chill and not too loud around the pool. Our whole stay was super relaxing -- we'll be back!
Stayed in June 2023
Reviewed: April 26, 2023
Tony
United States of AmericaEverything was exceptional — dinner, drinks, pool/spa, room, linens, etc. That being said, the best part was the staff. Shawn (the chef), Abbey, Colby and all the others on staff were so kind, attentive and genuine. I can’t remember everyone else’s names (Audrey?), but they are the biggest reason we would come back. Thank you!
Stayed in April 2023
Reviewed: April 6, 2023
Alisia
United States of AmericaNothing.
The staff (especially Colby) at Sparrows Lodge were amazing and made our stay perfect.
Stayed in April 2023
Reviewed: March 10, 2023
Carrie
United States of AmericaNothing. It was perfect.
Just oozing with charm. Such a special place. The service was wonderful. We also had a candlelit meal on the property under a citrus arbor. Fantastic. Every detail was thought of and the staff went above and beyond. Wonderful place for a romantic getaway.
Stayed in March 2023
Reviewed: February 22, 2023
Jessica
United States of AmericaBeautifully maintained property with beautiful details. Staff was friendly, accommodating, and helpful!!
Stayed in February 2023
Reviewed: November 21, 2022
Rupak
United States of AmericaNothing
lLoved the rooms and the feel of the whole property, a real holiday oasis
Stayed in November 2022
Reviewed: September 15, 2022
Matin
SwitzerlandNothing All was great
Amazing place
Stayed in August 2022
Reviewed: September 14, 2022
Amy
United States of AmericaBed is small and it is pricey
Very beautiful and relaxing property/ great food and darling staff / especially Desi
Stayed in September 2022
Reviewed: September 4, 2022
Timothy
United Kingdomnothing not to like. no TV may be an issue for some , not missed by me!
The relaxing, almost retreat atmosphere. poolside was superb, sun cream, iced water and towels. room was super with front loungers and a table to sit plus a rear private patio. staff super friendly and a great continental breakfast
Stayed in August 2022
Reviewed: August 1, 2022
Frank
United States of AmericaOur room was a little too hot, A/C. didn’t want to cool down enough. Besides that, everything was amazing! Would definitely book here again.
Such a romantic, quiet, peaceful atmosphere! Just what we needed for a romantic weekend getaway.
Stayed in July 2022
Reviewed: July 16, 2022
Corry
United Kingdomnothing
everything
Stayed in July 2022
Reviewed: June 3, 2022
Peterfbird
United States of AmericaThe furniture on the private patio was torn and could have used some attention.
The staff was very attentive. The entire place had a cool vibe. The Continental breakfast, including the coffee, was excellent.
Stayed in June 2022
Reviewed: May 30, 2022
Amanda
United States of AmericaThere were a few loud drunk guests in the adjoining room. They were a bit out of control and the walls were not thick enough to dampen the sound. Under normal circumstances the walls are likely adequate.
The property is a wonderful sanctuary. We felt relaxed and enjoyed a really peaceful couple of days at the pool. The ambiance of the property is consistent as is the quality of the service and facilities.
Stayed in March 2022
Civitanova Marche, Italy
Sydney, Canada
Baton Rouge, USA
Klaeng, Thailand
Budapest, Hungary
Head of Jeddore, Canada
Nairobi, Kenya
Livigno, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content