2385 Parkway, Pigeon Forge, TN 37863, United States of America
#265 of 461 hotels in Pigeon Forge
Guests' ChoiceBased on 5561 hotel reviews
7.4Cleanliness
7.7
Comfort
7.7
Location
8.9
Facilities
7.6
Staff
8.3
Value for money
7.9
Free Wifi
7.4
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 28, 2024
Tammy
United States of AmericaRates have gone up and use to have free breakfast for first person and 1/2 off for others now it’s only 25 percent off
Good location
Stayed in May 2024
Reviewed: May 22, 2024
Donna
United States of AmericaThe beds was uncomfortable and hard but ok.
The location and friendly staff
Stayed in May 2024
Reviewed: May 21, 2024
Phyllis
United States of AmericaI wish that we could have had cable television in our room for what we paid for for our room
I love the location and it was surrounded by most of the tourists attractions
Stayed in May 2024
Reviewed: May 20, 2024
Austin
United States of AmericaOnly issue we had was was people in next room had teenaged kids that keep running up and down the hall and knocking on people doors and running off but would definitely stay at this location next time we come we just hope people keep there kids in check next time
The location was good
Stayed in May 2024
Reviewed: May 17, 2024
Ashley
United States of AmericaI didnt like that their was construction but makes me want to see the finished project!
My kids enjoyed the pool and the game room. I liked that the staff acknowledged our do not disturb sign and did in fact, not disturb!
Stayed in May 2024
Reviewed: May 15, 2024
Clark
United States of AmericaConstruction all around the property, no breakfast available and old furniture in hallways and the lobby with “For Sale” signs on them.
The location, a spacious room for a reasonable rate and friendly, helpful staff and pool area.
Stayed in May 2024
Reviewed: May 10, 2024
Cliff
United States of AmericaRenovations goin on but everything was great
The staff was very helpful and professional. Everything was clean and neat. The location was a plus.
Stayed in May 2024
Reviewed: May 10, 2024
Leissa
United States of AmericaThe coffee maker should have been cleaned
The only bad issue was that the coffee maker was dirty otherwise I love the hotel the pool was as warm as bath water
Stayed in May 2024
Reviewed: May 9, 2024
Shannon
United States of AmericaFalse advertisement. Room was advertised as a queen with sleeper sofa. The sofa was not a sleeper.
Indoor pool
Stayed in March 2024
Reviewed: May 6, 2024
Jackie
United States of AmericaConstruction in front of building taking up half of the parking
Convenient location
Stayed in May 2024
Reviewed: May 4, 2024
Patricia
United States of AmericaThe pillows
Room, and location
Stayed in May 2024
Reviewed: April 30, 2024
Daniel
United States of AmericaThe spa tub in the room
Stayed in March 2024
Reviewed: April 30, 2024
Pam
United States of AmericaThey are currently renovating and advertise all new rooms. We didn’t get one of those. We had two microwaves, neither worked. The refrigerator froze our food and the ice maker didn’t work. The new couch was not comfortable and was made for a teenager because it so small. They did have new bed linens but they need to get some new bath ones as well.
The location is great. Easily accessible and located at a light.
Stayed in April 2024
Reviewed: April 29, 2024
Sherrill
United States of AmericaIce machine didn't work. Beds were kinda hard. Also could t get the TV to work good. It was connected to Roku and could t get any of my sports or local stations
The rooms was nice. The location and views were good.
Stayed in April 2024
Reviewed: April 28, 2024
Cindy
United States of AmericaThere was way too much chlorine in the pool.
We like the convenience of getting to places around there. We like that they are renovating and making it better.
Stayed in March 2024
Reviewed: April 26, 2024
Kathy
United States of AmericaUnder construction, understanding! But we were running low on paper products and the maid didn’t come to our room that day! Asked at the desk and the lady said that oh they were doing the check out rooms first and she will be in there later! Didn’t happen! Lady at desk did give me toilet paper but no tissues! Love seats in the hallways need to be removed or deep cleaned!
It was a good location if you wanted to be near a lot of attractions, except the rod run!
Stayed in April 2024
Reviewed: April 22, 2024
Miranda
United States of AmericaThe pool was very uncomfortable. Over chlorinated.
Stayed in April 2024
Reviewed: April 22, 2024
Courtney
United States of AmericaHow it was close, to restaurants, and shopping centers
Stayed in April 2024
Reviewed: April 21, 2024
Ginger
United States of AmericaIt just needs to be upgraded some.. the elevator window was broken and they had it taped with duck tape but other than that I was happy ..
It was very convenient location and staff was wonderful just needs to be upgraded some …
Stayed in April 2024
Reviewed: April 17, 2024
Tiff
United States of AmericaToo much chlorine in the pool
Loved the kids could swim
Stayed in March 2024
Reviewed: April 16, 2024
Mantooth
United States of AmericaMy room was only cleaned 3 times during a 6 night stay. Beds were uncomfortable.
The heated pool,coffee bar, the view
Stayed in April 2024
Reviewed: April 13, 2024
Tiffany
United States of AmericaNo air circulation in hall and loud guest
Pool is open late
Stayed in March 2024
Reviewed: April 10, 2024
Elizabeth
United States of AmericaThe parking lot wasn’t easy to navigate. Our room had connecting doors on both sides. I didn’t see that when I booked the room but definitely will make sure we don’t have them if we stay here again.
It was a little dated but it looks like they’re improving things
Stayed in April 2024
Reviewed: April 8, 2024
Love
United States of AmericaThe bed. Hallways smelt like cigarettes'. The air conditioning didn't even work in the room so it was extremely hot we slept with the door open because of this.
bed was awful and the air conditioning didn't even work in the room so it was extremely hot we slept with the door open because of this. Wasn't impressed with the room at all. The pool was very nice and so was the lobby.
Stayed in April 2024
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