12235 Regency Village Drive, Orlando, FL 32821, United States of America
#116 of 389 hotels in Orlando
Guests' ChoiceBased on 978 hotel reviews
8.5Cleanliness
8.7
Comfort
8.8
Location
9.3
Facilities
8.7
Staff
8.9
Value for money
8.7
Free WiFi
8.7
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 11, 2024
Katie
United States of AmericaGood location with good access to both Disney and universal parks. Comfy beds, ok breakfast.
Stayed in May 2024
Reviewed: May 6, 2024
Ygor
VenezuelaThe cleaning can be a bit better… specially floors in the room. Breakfast needs some improvement as well.
Value for money, very well located… Premium Outlet just 5 min walk
Stayed in May 2024
Reviewed: May 2, 2024
Eriko
United States of AmericaI think the breakfast could have been a little better. The orange juice was watery, more fruits, more juice selections.
It was very clean and conveniently located close to everything.
Stayed in April 2024
Reviewed: May 2, 2024
Carolyn
Dominican RepublicIt will be better if the did a regular clean up to the rooms not just by request or change sheets if u have more than 4 days
Location and rooms
Stayed in May 2024
Reviewed: April 25, 2024
Lesley
United KingdomNew and clean. Great location from Airport. Great breakfast provided in price
Stayed in April 2024
Reviewed: April 24, 2024
Karinatk
United States of AmericaWhen we asked where we could get water, they insistently offered to buy it. Free water is available on the ground floor near the toilet. We wanted to do laundry, but there was no washing powder near the washing machines. Please place a machine with washing powder next to the washing machines; travelers usually do not carry washing powder with them. The flooring is laminate, we personally didn’t like it - it was hard and cold. We were told that cleaning was done every 4 days, but they never did, but perhaps I misunderstood the reception staff. Difficulties in translation. There is no microwave in the room and no coffee machine, you need to go down to the first floor (it’s all there 24 hours a day). There were very small insects in the room, so you couldn’t leave anything to eat on the table even for 30 minutes. Put it in the refrigerator. There was no shampoo, conditioner or shower gel in the bathroom, only small tubes. We had to buy it all. The room was clean, but we found someone's dirty sock behind the bed.
Convenient location. There is an outlet store nearby, Disney and Universal are equidistant from the hotel, 20 minutes away by car. 30 minutes from the airport. Friendly staff, breakfast included (it was a big plus for us, we got up early). Breakfast from 7 am. It is standard, but everything is there: eggs, sausages, juices, fruits, coffee, bread, etc. The hotel is new - it is 2 years old, clean. There is a swimming pool (we didn't have time to use it). Large, good air conditioning in the room. Its own large free parking.
Stayed in April 2024
Reviewed: April 24, 2024
Delgado
Costa RicaBreakfast was too simple
Location
Stayed in March 2024
Reviewed: April 24, 2024
Robert
United States of AmericaThe floor had a couple of repair issues.
Good hot breakfast with lots of choices. Safe location with no large crowds. The bed was very comfortable.
Stayed in April 2024
Reviewed: April 22, 2024
Ulises
PanamaGreat location Comfortable room Always clean
Stayed in April 2024
Reviewed: April 22, 2024
Corinne
CanadaFacilities were clean Room was clean, bed comfortable. Continental breakfast available Shuttles to theme parks on scheduled times.
Stayed in April 2024
Reviewed: April 22, 2024
Melissa
United States of AmericaThe pillows were kind of small.
I loved that this is a newer facility and had a smart tv and also was in a really nice location. The staff was very friendly. Yan made me feel very welcome when I arrived and was very informative. Overall wonderful stay.
Stayed in April 2024
Reviewed: April 21, 2024
Erik
United States of AmericaAll the kids running up and down the halls
Inexpensive and well maintained
Stayed in March 2024
Reviewed: April 17, 2024
David
United States of AmericaClean sheets and towels everyday without asking
Breakfast couldve been better it was the same thing all 3 days.
Stayed in March 2024
Reviewed: April 12, 2024
Sharon
United Arab EmiratesBreakfast is good. Hot and freshly prepared. Location is good and near the mall, supermarket and hotel has free shuttle service to Universal Studios and Disney World.
Stayed in April 2024
Reviewed: April 11, 2024
Robert
United States of AmericaYour property is great! I had no problems with the property. However, the gas station next to your property, the US Petrol, charges $7.99 per gallon for gas. I don’t understand how your city can allow that.
It’s close to Disney World.
Stayed in April 2024
Reviewed: April 11, 2024
Carvalhaes
United States of AmericaThe doors are too thin, I was awakened many times during the night by people walking and talking on the hallway.
The location and the cleanliness.
Stayed in April 2024
Reviewed: April 10, 2024
Du
United KingdomThere’s no microwave in the room. It’s quite important for me. And the breakfast is not ideal like the comment said.
It’s not what I expected. I went there according to the 8.5 score on Booking.
Stayed in April 2024
Reviewed: April 10, 2024
Rachelle
United States of AmericaThere aren’t any closets, no microwave in the rooms, the ac didn’t work properly. It worked the first night but didn’t the second night. Breakfast was dry, the eggs were watery and most things the customer had to pay for
The cleanliness was superb. It was very very clean
Stayed in April 2024
Reviewed: April 8, 2024
Maria
United States of AmericaThe working staff wasn’t friendly. Didn’t really seem family welcoming.
Location was great and clean property.
Stayed in April 2024
Reviewed: April 7, 2024
Fawn
United States of AmericaIt was very nice, comfortable, good price, good location, 👍
Stayed in April 2024
Reviewed: April 6, 2024
Joselyn
El SalvadorThe food was awful , not diverse and the walls where thin so you could here people walking in the hallways
Everything, location and rooms
Stayed in April 2024
Reviewed: April 3, 2024
Mehul
United States of AmericaNothing
Very clean and quite, good breakfast and close to disney parks and universal studios and seaworld. Washer and dryer on property. Microwave was in common area near breakfast Shuttle goes only once in morning and it is not the hotel shuttle its a common shuttle and return also only once and timing for return is early 5:30pm
Stayed in April 2024
Reviewed: March 31, 2024
Yomara
United States of AmericaCould hear everything in hallway tryn to sleep
Stayed in March 2024
Reviewed: March 25, 2024
Pearson
United States of AmericaProperty was below the standard I normally visit. New looking but very basic
Stayed in March 2024
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