Reviews of SpringHill Suites by Marriott Atlanta Airport Gateway This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
2091 Convention Center Concourse, Atlanta, GA 30337, United States of America
#261 of 261 hotels in Atlanta
Guests' ChoiceReview Score
Based on 284 hotel reviews
8.4Score breakdown
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Cleanliness
8.9
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Comfort
8.9
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Location
9.2
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Facilities
8.7
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Staff
8.9
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Value for money
8.0
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Free Wifi
8.2
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Reviewed: April 29, 2024
Kidada
<script type='track_copy' data-hash='ZOOVeVaKVHbMFEZNUeBYKe'></script>United States of America9 Reviews8.0“Mediocrity”- • Leisure trip
- • Travelers with friends
- • Queen Suite with Sofa Bed
- • Stayed 1 night
- • Submitted from a mobile device
The beds weren’t comfortable this time around .
The Location
Stayed in April 2024
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Reviewed: April 15, 2024
Anthony
<script type='track_copy' data-hash='ZOOVeVaKVHbMFEZNUeBYKe'></script>United States of America1 review9.0“The only complaint we have is the lighting in the bathroom was too dim”- • Leisure trip
- • Couple
- • King Suite with Sofa Bed
- • Stayed 3 nights
- • Submitted from a mobile device
Felt safe
Convenient for what we were there for
Stayed in April 2024
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Reviewed: February 28, 2024
Christine
<script type='track_copy' data-hash='ZOOVeVaKVHbMFEZNUeBYKe'></script>United States of America8 Reviews1 helpful vote8.0“Great location for airport travel/layover”- • Leisure trip
- • Couple
- • King Suite with Sofa Bed
- • Stayed 1 night
- • Submitted from a mobile device
The location is great for airport travel
Stayed in February 2024
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Reviewed: January 8, 2024
Andrea
<script type='track_copy' data-hash='ZOOVeVaKVHbMFEZNUeBYKe'></script>United States of America12 Reviews2 helpful votes9.0“Easy to get from airport, literally across from the tram.”- • Leisure trip
- • Couple
- • Queen Suite with Sofa Bed
- • Stayed 1 night
- • Submitted from a mobile device
Nothing…all good
Close to airport
Stayed in January 2024
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Reviewed: December 20, 2023
Allan
United Kingdom11 Reviews8.0“A good nights sleep.”- • Leisure trip
- • Couple
- • King Suite with Sofa Bed
- • Stayed 1 night
- • Submitted from a mobile device
Clean and comfortable. Great value and excellent location
Stayed in December 2023
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Reviewed: December 17, 2023
Torreshl
<script type='track_copy' data-hash='ZOOVeVaKVHbMFEZNUeBYKe'></script>United States of America3 Reviews8.0“the hotel accommodation was comfortable, the staff very friendly and helpful great place to stay.”- • Leisure trip
- • Family with young children
- • King Suite with Sofa Bed
- • Stayed 2 nights
the pillows could be more fluffy.
hotel location was very good for the purpose we were in town. breakfast was satisfying for grandkids and adults.
Stayed in November 2023
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Reviewed: December 15, 2023
Melton
<script type='track_copy' data-hash='ZOOVeVaKVHbMFEZNUeBYKe'></script>United States of America5 Reviews9.0Wonderful- • Leisure trip
- • Family with young children
- • Queen Suite with Sofa Bed
- • Stayed 1 night
- • Submitted from a mobile device
How nice they was
Stayed in November 2023
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Reviewed: November 26, 2023
Lisa
<script type='track_copy' data-hash='ZOOVeVaKVHbMFEZNUeBYKe'></script>United States of America60 Reviews11 helpful votes9.0“Excellent location (distance to airport, ease of access via Sky Train), comfortable room”- • Leisure trip
- • Couple
- • King Suite with Sofa Bed
- • Stayed 2 nights
It would have been nice to have more variety on the breakfast bar, including a meat each day (there was bacon one day and no meat the next day unless you wanted a ham and egg sandwich).
Excellent location, easy to get to from the airport (via the Sky Train), spacious and comfortable room.
Stayed in November 2023
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Reviewed: November 20, 2023
Kimberly
<script type='track_copy' data-hash='ZOOVeVaKVHbMFEZNUeBYKe'></script>United States of America1 review1 helpful vote7.0“Would stay again if we return to the convention center”- • Leisure trip
- • Family with young children
- • King Suite with Sofa Bed
- • Stayed 2 nights
- • Submitted from a mobile device
Coffee was horrible, eggs were super runny. Had to pay 35 a night to park my car at a hotel that doesn't offer a pool or onsite restaurant. WTH?
Location to the convention center was perfect. Room was clean and updated.
Stayed in November 2023
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Reviewed: November 20, 2023
William
<script type='track_copy' data-hash='ZOOVeVaKVHbMFEZNUeBYKe'></script>United States of America1 review8.0“Arrival staff was super. Young man is a asset to property. Weekend breakfast could be the same as week days. The sky tr”- • Leisure trip
- • Couple
- • King Suite with Sofa Bed
- • Stayed 1 night
- • Submitted from a mobile device
Failed to receive a scheduled wake up call.
Everything
Stayed in November 2023
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Reviewed: October 9, 2023
Kenneth
<script type='track_copy' data-hash='ZOOVeVaKVHbMFEZNUeBYKe'></script>United States of America6 Reviews8.0“my stay served the purpose.”- • Business trip
- • Solo traveler
- • King Suite with Sofa Bed
- • Stayed 2 nights
- • Submitted from a mobile device
Fridge was too small as was the microwave. Parking was a challenge. I was under the impression that breakfast would be a full breakfast like embassy suites.
The atmosphere was relaxing. The hotel was quiet
Stayed in October 2023
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Reviewed: September 24, 2023
Aaron
<script type='track_copy' data-hash='ZOOVeVaKVHbMFEZNUeBYKe'></script>United States of America1 review8.0Very Good- • Leisure trip
- • Couple
- • King Suite with Sofa Bed
- • Stayed 3 nights
- • Submitted from a mobile device
Proximity to our conference. Staff was helpful & kind. Breakfast was good.
Stayed in September 2023
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Reviewed: September 9, 2023
Denise
<script type='track_copy' data-hash='ZOOVeVaKVHbMFEZNUeBYKe'></script>United States of America27 Reviews4 helpful votes9.0“Thank you to great staff who helped with getting some over night items from the local store.”- • Solo traveler
- • King Suite with Sofa Bed
- • Stayed 1 night
- • Submitted from a mobile device
Quick service items available for late travelers was very limited.
Close to airport, clean facility and friendly staff
Stayed in August 2023
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Reviewed: August 22, 2023
Joyce
<script type='track_copy' data-hash='ZOOVeVaKVHbMFEZNUeBYKe'></script>United States of America2 Reviews1 helpful vote7.0“Nice accommodations, nice location, unfriendly staff.”- • Leisure trip
- • Family with young children
- • King Suite with Sofa Bed
- • Stayed 1 night
- • Submitted from a mobile device
Our flight was at 6 am. There is not any coffee/juice , apples/bananas or breakfast/to-go bags to take. No complementary breakfast anything for people who fly out early in the morning. The staff did there job, but didn’t really go the extra mile. Not even a smile. When we asked questions, like how to get to the tram or for blankets, they appeared bothered with us. It made us wonder why we stayed at this hotel versus other ones on the same street.
Clean, convenient, safe
Stayed in August 2023
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Reviewed: August 20, 2023
Mwright78
<script type='track_copy' data-hash='ZOOVeVaKVHbMFEZNUeBYKe'></script>United States of America2 Reviews8.0Very Good- • Leisure trip
- • Family with young children
- • Queen Suite with Sofa Bed
- • Stayed 1 night
- • Submitted from a mobile device
I didn't like that I had to put a key in something to work the power (if you take the key out, it turns EVERYTHING off), simple light switches work great!! It took me half the night, literally to figure out how to work the power in the room. Maybe that should be explained a little better at check in (put the key in the slot and leave it). The sink in the room with the toilet was stopped up. There was no free parking (not quite sure how I missed that when booking), it was $35/night. Ridiculous, especially when I'm paying $187/night for a room. When the woman checking us in asked if I needed to pay for parking, she sounded a little condescending when she told me how much it was a night. It didn't really matter how much it was, I drove my car there-we weren't dropped off and there were no other options to park, if there was, she didn't tell me about it. I had asked for a late check out when I booked, but never received a confirmation message. So we got up early and were leaving at 11 anyway. We were parked out back in the customer parking lot, that I paid $35 for, when trying to use my key to go back in the building to get the rest of our stuff, the key wouldn't work, it wasn't even 10am. We had to walk around the building twice, just to get our things from our room. I went down to the front desk to ask if I needed to do anything else to check out, the woman at the desk was on her personal phone, and seemed unpleased that I had interrupted her conversation for a second. I prepaid for the room, but when I checked in she charged my card twice. I'm going to assume it was for incidentals and parking...again, to me, was ridiculous. All in all, the basketball was worth the night and we will be back in College Park for another game but should we stay the night again, it would probably be at a different hotel.
We were in College Park for our first Atlanta Dream game!!! Awesome experience!!!! The location was GREAT!!!! We were later than I wanted to be checking in, only enough time to change clothes in the lobby bathroom, then head over to the game. We were hungry when we got to the hotel at 11pm, the staff gave us a menu for one of the best pasta/pizza/burger places in town! They delivered to the hotel, their food was great, large portions as well!!!
Stayed in August 2023
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Reviewed: August 13, 2023
Tara
<script type='track_copy' data-hash='ZOOVeVaKVHbMFEZNUeBYKe'></script>United States of America21 Reviews1 helpful vote8.0“Beautiful hotel suites, not so comfy beds”- • Leisure trip
- • Family with young children
- • Queen Suite with Sofa Bed
- • Stayed 1 night
- • Submitted from a mobile device
The bed was not comfortable. It felt like someone put a board under the mattress and pushed up the middle. I ended up sleeping on the pull out sofa couch. Parking was $35.00 a day, which I thought was really expensive considering what we paid for our room.
The facilities were spotless. Our room was just as pictured. The breakfast in the morning was the best of any hotel I have stayed at. We were literally walking distance to the sky tram. The staff, especially Amy, were all so nice and helpful.
Stayed in August 2023
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Reviewed: July 15, 2023
Marlyce
<script type='track_copy' data-hash='ZOOVeVaKVHbMFEZNUeBYKe'></script>United States of America8 Reviews1 helpful vote8.0Very Good- • Leisure trip
- • Family with young children
- • Queen Suite with Sofa Bed
- • Stayed 3 nights
- • Submitted from a mobile device
My room didn't get clean when I requested to be clean.
The staff was really nice and the location was close to our convention.
Stayed in June 2023
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Reviewed: July 14, 2023
Rhonda
<script type='track_copy' data-hash='ZOOVeVaKVHbMFEZNUeBYKe'></script>United States of America18 Reviews1 helpful vote9.0Wonderful- • Leisure trip
- • Family with young children
- • King Suite with Sofa Bed
- • Stayed 3 nights
- • Submitted from a mobile device
NO pool..ouch..
Loved breakfast and location
Stayed in July 2023
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Reviewed: June 4, 2023
Tonya
<script type='track_copy' data-hash='ZOOVeVaKVHbMFEZNUeBYKe'></script>United States of America42 Reviews1 helpful vote9.0“overpriced parking”- • Leisure trip
- • Family with young children
- • King Suite with Sofa Bed
- • Stayed 2 nights
- • Submitted from a mobile device
On the website it said parking was $20 a night, when I got here I was charged $35 a night. If knowing that I wouldn’t have stayed here.
How close it was to the convention center.
Stayed in June 2023
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Reviewed: May 29, 2023
April
<script type='track_copy' data-hash='ZOOVeVaKVHbMFEZNUeBYKe'></script>United States of America2 Reviews9.0“Can't wait to come back”- • Leisure trip
- • Family with young children
- • King Suite with Sofa Bed
- • Stayed 2 nights
- • Submitted from a mobile device
I like having hot coffee available all day. They should offer free breakfast as well.
Location location location
Stayed in April 2023
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Reviewed: May 29, 2023
Norton
<script type='track_copy' data-hash='ZOOVeVaKVHbMFEZNUeBYKe'></script>United States of America1 review7.0“Good stay but not the value of the price.”- • Business trip
- • Group
- • King Suite with Sofa Bed
- • Stayed 2 nights
- • Submitted from a mobile device
The WiFi was the worse of any hotel I’ve ever stayed in since the creation of WiFi. I gave up and used my phone as a hotspot. Even the cell signal was terrible.
Stayed in May 2023
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Reviewed: May 16, 2023
Liberty
United Kingdom15 Reviews8.0“lovely property but not very convenient from the international terminal”- • Leisure trip
- • Group
- • King Suite with Sofa Bed
- • Stayed 1 night
- • Submitted from a mobile device
not convenient for international terminal - no direct shuttle
lovely spacious rooms
Stayed in May 2023
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Reviewed: April 25, 2023
Joan
<script type='track_copy' data-hash='ZOOVeVaKVHbMFEZNUeBYKe'></script>United States of America15 Reviews1 helpful vote8.0Very Good- • Leisure trip
- • Couple
- • King Suite with Sofa Bed
- • Stayed 1 night
- • Submitted from a mobile device
Breakfast. Need toast/bagels
Stayed in April 2023
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Reviewed: April 5, 2023
Ngan-ha
<script type='track_copy' data-hash='ZOOVeVaKVHbMFEZNUeBYKe'></script>United States of America14 Reviews2 helpful votes8.0“Roll off your bed to your flight!”- • Leisure trip
- • Couple
- • King Suite with Sofa Bed
- • Stayed 1 night
Besides the fact that it's accessible to the airport, there is nothing else around!
We had a very early flight home, and ATL is so expansive that staying right next to the access point to the Skytrain made our trip home so much easier!
Stayed in April 2023
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