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  5. Reviews of SpringHill Suites by Marriott Atlanta Alpharetta

Reviews of SpringHill Suites by Marriott Atlanta Alpharetta This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

12730 Deerfield Parkway, Alpharetta, GA 30004, United States of America

#18 of 36 hotels in Alpharetta

Guests' Choice

Review Score

Based on 84 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.5

  • Location

    9.0

  • Facilities

    8.2

  • Staff

    8.9

  • Value for money

    8.2

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 8, 2024

    7.0
    Good
    • Leisure trip
    • Travelers with friends
    • Queen Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Non-functioning elevator, ice machine.

    Location, staff

    Stayed in May 2024

  • Reviewed: February 6, 2024

    7.0
    Hotel rooms need to be refurbished!
    • Leisure trip
    • Couple
    • King Suite with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Some maintenance issues- door lock was intermittent, tub drain was very slow and wouldn’t stay open. Told me maintenance was unavailable on the weekend.

    Friendly staff Comfy bed

    Stayed in February 2024

  • Reviewed: November 14, 2023

    8.0
    Fantastic
    • Leisure trip
    • Family with young children
    • Queen Suite
    • Stayed 1 night
    • Submitted from a mobile device

    It was all great!

    Stayed in November 2023

  • Reviewed: October 2, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Decent jot and cold breakfast choices

    Stayed in October 2023

  • Reviewed: September 14, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    The beds are a little too firm for our liking, I understand that's a personal thing. It would have been nice if there had been paper plates and plastic forks and stuff in the room instead of having to go and ask for them. And it may just have been the room that we were in, but it seemed that there was a sump pump or some kind of mechanical sound that will go off quite frequently in no pattern that was very loud. It did wake us up numerous times the first night stay, but we handled it the following night by having the AC run the entire time throughout the night instead of on auto. I hated doing that but it did help to block out the sound.

    We enjoyed the fact that we did not have traffic zooming by the hotel. The staff was very Good, kind and accommodating. The room was very clean, more than enough room for me and my three girls. .

    Stayed in September 2023

  • Reviewed: August 14, 2023

    8.0
    Would stay here again.
    • Leisure trip
    • Couple
    • King Suite with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Didn't like the air conditioner being so close to the bed.

    Quiet, away from all the traffic

    Stayed in August 2023

  • Reviewed: July 22, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Suite
    • Stayed 5 nights

    Could have better variety.

    Stayed in June 2023

  • Reviewed: March 26, 2023

    8.0
    Good place to stay
    • Leisure trip
    • Family with young children
    • King Suite with Sofa Bed
    • Stayed 4 nights
    • Submitted from a mobile device

    room lighting is terrible. only bed lamps and a standing lamp to iluminate room. it was not friendly to work with computer at the room and poor light. there was a big mark on our carpet like staind and received a credit for it because they had no other rooms available.

    location was great. lots of stores and main highways nearby.

    Stayed in March 2023

  • Reviewed: February 25, 2023

    8.0
    hotel was clean, had a nice breakfast and was in a good location.
    • Leisure trip
    • Family with young children
    • Queen Suite
    • Stayed 1 night
    • Submitted from a mobile device

    pillows

    located away from traffic

    Stayed in February 2023

  • Reviewed: January 6, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Suite
    • Stayed 2 nights

    The breakfast.

    The breakfast was a total disappointment. It was meant to be a hot breakfast but there was only sausages and scrambled egg. I was forced to eat breakfast elsewhere as there was nothing to choose from other than fruits and coffee.

    Stayed in January 2023

  • Reviewed: September 9, 2022

    9.0
    Fantastic, you made a fun trip even better.
    • Leisure trip
    • Family with young children
    • King Suite with Sofa Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    The AC made lots of noise but it was cool enough. Underage and unsupervised kids in the fitness room. Definitely wish you could do something to keep them out bc obviously the parents don't care.

    The breakfasts were great. The staff kept everything stocked and that's a job. You had people who were there the entire time eating and others who just came had some food and left. An additional waffle iron could help with some of the congestion at the breakfast bar bc it takes a few minutes for each waffle and there was always a line.

    Stayed in September 2022

  • Reviewed: July 28, 2022

    7.0
    stay was fine only thing that really bothered me was when i got there there were two employees behind the counter and ne
    • Leisure trip
    • Solo traveler
    • King Suite with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Rooms need updating

    Great location to restaurants

    Stayed in July 2022

  • Reviewed: June 26, 2022

    8.0
    met the purpose of good night sleep and getting back on the road
    • Business trip
    • Solo traveler
    • King Suite with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    pool was closed

    location

    Stayed in May 2022

  • Reviewed: June 26, 2022

    8.0
    I’ll stay here again.
    • Leisure trip
    • Group
    • King Suite with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    The rooms need a fresh coat of paint and the breakfast was not as optional pre COVID. Bring the waffle maker back and add some type of hash browns or non pork sausage.

    The front desk staff and AGM are great!!!

    Stayed in June 2022

  • Reviewed: June 1, 2022

    8.0
    Very Good
    • Business trip
    • Family with young children
    • Queen Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    I'm upset that I can't remember the guys name that checked us in. He was great beyond great! He saw that I was extremely tired so he was quick to get us checked in. He even offered to help with our bags. Everyone that was at the front desk during the day and evening were very friendly and smiling. That was pleasantly different from a lot of other hotels.

    Stayed in May 2022

  • Reviewed: March 14, 2022

    7.0
    The cozy little stay!
    • Leisure trip
    • Family with young children
    • King Suite with Sofa Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    nothing

    The location!

    Stayed in March 2022

  • Reviewed: February 7, 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Friendly staff. Personable service.

    Stayed in February 2022

  • Reviewed: February 2, 2022

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Suite
    • Stayed 1 night
    • Submitted from a mobile device

    breakfast selection.

    bed

    Stayed in January 2022

  • Reviewed: October 12, 2021

    8.0
    Pleasant stay
    • Business trip
    • Group
    • Queen Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    The beds felt damp. The room was really humid and smelled odd. Once the AC was on for a while it was fine. They also put us in a room right beside the elevator which we could hear through the wall all night.

    Great location for our conference and easy to find.

    Stayed in October 2021

  • Reviewed: September 24, 2021

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Suite with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Hidden location

    Room size

    Stayed in August 2021

  • Reviewed: September 8, 2021

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Suite with Sofa Bed
    • Stayed 2 nights

    Spacious room, very clean. Continental breakfast with supple choices. Great location. Friendly staff.

    Stayed in September 2021

  • Reviewed: August 3, 2021

    9.0
    Great stay!
    • Leisure trip
    • Family with young children
    • King Suite with Sofa Bed
    • Stayed 5 nights
    • Submitted from a mobile device

    Cleanliness, size of room

    Stayed in July 2021

  • Reviewed: March 18, 2024

    10
    Excellent
    • Leisure trip
    • Family with young children
    • Queen Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Need more selection for breakfast

    Room was nice and clean

    Stayed in March 2024

  • Reviewed: March 15, 2024

    1.0
    Horrid unprofessional we used to send clients here. We will never do it Again thanks to do rude
    • With a pet
    • Leisure trip
    • Group
    • King Suite with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    See above the front desk was disgusting rude unprofessional

    They took my families money clean their system was down at first didn’t even recognize her reservation. Said it wasn’t on there because one simple letter was off on her name. The front desk girl was extremely rude racist actually and disgusting in her behavior. She took our money kept trying to charge our card still has the money on hold and never gave us a room while my family had a wedding to attend. She was actually so rude as to ask how I got here. Did I walk when I flew in from out of the country with my family how condescending inappropriate to treat a titanium Marriott member you should fire her

    Stayed in March 2024

Showing 1 - 25

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