13309 North US Highway 183, Austin, 78729, United States of America
#4 of 206 hotels in Austin
Guests' ChoiceBased on 387 hotel reviews
9.1Cleanliness
9.4
Comfort
9.5
Location
8.9
Facilities
9.3
Staff
9.2
Value for money
9.1
Free WiFi
8.5
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 27, 2024
Lina
United States of AmericaStaff and cleaning
Everything was perfect!!! Can’t wait to go back !!!
Stayed in March 2024
Reviewed: April 15, 2024
Deborah
United States of AmericaClean hotel. Nice and helpful staff
Stayed in April 2024
Reviewed: April 13, 2024
Philip
United States of AmericaPrice was rather high.
Very convenient.
Stayed in April 2024
Reviewed: April 11, 2024
Joshua
United States of AmericaMinor knit, but the room layout was a little broken up
Everything!
Stayed in April 2024
Reviewed: April 2, 2024
Dolly
United States of AmericaThe hotel as clean and the breakfast was great.
Stayed in March 2024
Reviewed: April 1, 2024
Abigail
United States of AmericaRooms are super clean!!
Stayed in March 2024
Reviewed: March 24, 2024
Dennis
CanadaTwo men were loudly conducting a video business call in another language within the breakfast area. This rude behaviour took over the space.
Breakfast and location were good.
Stayed in March 2024
Reviewed: March 16, 2024
Demetra
United States of AmericaThat the weather was cool
Everything
Stayed in March 2024
Reviewed: March 16, 2024
Rachel
United States of AmericaGross uncleaned shower, outdoor unheated pool, $7.50 for 3 loads worth of laundry detergent. Some of the staff were gruff.
The beds were comfy, pillows are comfy, the building doesn't feel outdated. Breakfast was ok.
Stayed in March 2024
Reviewed: March 13, 2024
Nicole
United States of AmericaThere was nothing not to like
The staff was great very helpful and hotel was a 10 and close to everything
Stayed in March 2024
Reviewed: March 13, 2024
Phillip
United States of AmericaWe loved the stat but were hoping for a full breakfast. It wasn't a big deal for us because everything else was excellent. I would definitely book this stay all over again!
I really enjoyed how clean & roomy the room was. The restroom was very nice and the beds were very comfortable. The staff was all very friendly.
Stayed in March 2024
Reviewed: March 11, 2024
Viktoryia
United States of AmericaIt is an excellent service and maintenance! Very clean and cozy!
Stayed in February 2024
Reviewed: February 29, 2024
Brittney
United States of AmericaThe pool was cold and the fire pit didn't work.
The rooms were wonderful. Bed super comfy!
Stayed in February 2024
Reviewed: February 11, 2024
Rhonda
United States of AmericaThe stay was awesome. Breakfast was delicious Friendly staff
Stayed in January 2024
Reviewed: February 8, 2024
Karina
United States of AmericaThe only thing I didn't like and it was something very minor, was the shower water pressure. Super minor. The pressure was not too strong. Everything else was perfect.
The rooms were very comfy. The bed was super comfortable. I love that the staff was keeping up with the cleaning. Super nice hotel. The staff was friendly and very helpful. Thank you for having us.
Stayed in February 2024
Reviewed: January 25, 2024
Laura
United States of AmericaBreakfast was ok.
Staff were awesome! Conveniently located off the freeway. Free parking.
Stayed in January 2024
Reviewed: January 23, 2024
James
United States of AmericaStaff, location, good breakfast, big room with sofa, good hot water for shower.
Stayed in January 2024
Reviewed: January 22, 2024
Elena
United States of AmericaNice and clean!
Stayed in January 2024
Reviewed: January 22, 2024
Noralinda
United States of AmericaThere was nothing
How clean and quite it was
Stayed in January 2024
Reviewed: January 15, 2024
Matthew
United States of AmericaBreakfast was so so. TV position in room was hard to watch from bed.
Very clean and big room. Clean facility all around.
Stayed in January 2024
Reviewed: January 8, 2024
Carlos
United States of AmericaThe coffee and breakfast were mainly cold
Very nice room, good breakfast and very helpful staff
Stayed in January 2024
Reviewed: January 8, 2024
Brittany
United States of AmericaThe breakfast was horrible the one time I decided to eat. I had a piece of sausage and it may have been turkey sausage which I don’t eat but I guess I came too late about 8:45am because there was nothing left.
Location was great and hotel was easy to access. It’s located in a small shopping center with great restaurants and a few stores. Water was hot, not warm. That always a plus and I liked that I was on the top floor.
Stayed in December 2023
Reviewed: January 5, 2024
Taragene
United States of Americaeverything was great, we didn't have any issues at all!
The quality for the price was great! All the staff were friendly & helpful, breakfast was delicious, and our room worked perfectly for our needs. The room & bathroom were extremely nice & very clean!
Stayed in January 2024
Reviewed: December 30, 2023
Gerri
United States of AmericaNothing... everything was good..wait breakfast for 2 days in a row didn't have peanut butter..I love it since I don't eat pork...
Staff is always friendly and helpful here... always smiling and happy
Stayed in December 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content