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  5. Reviews of SpringHill Suites By Marriott Charleston Airport & Convention Center

Reviews of SpringHill Suites By Marriott Charleston Airport & Convention Center This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

3454 West Montague Avenue, North Charleston, Charleston, 29418, United States of America

#22 of 154 hotels in Charleston

Guests' Choice

Review Score

Based on 1090 hotel reviews

8.9

Score breakdown

  • Cleanliness

    9.4

  • Comfort

    9.3

  • Location

    9.1

  • Facilities

    9.3

  • Staff

    9.2

  • Value for money

    8.9

  • Free WiFi

    8.5

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 8, 2024

    9.0
    Comfortable convenient happy
    • Leisure trip
    • Couple
    • QQSTStudio Suite, 2 Queen, Trundle Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    No comments to make

    Spacious with good facilities comfortable

    Stayed in May 2024

  • Reviewed: May 7, 2024

    10
    Exceeded expectations
    • Leisure trip
    • Family with young children
    • QQSTStudio Suite, 2 Queen, Trundle Bed
    • Stayed 1 night

    Nothing

    Great breakfast

    Stayed in May 2024

  • Reviewed: May 6, 2024

    10
    Location to airport for our 6am flight the next morning.. and proximity to the rental car return location. Super clean,
    • Leisure trip
    • Family with young children
    • KSTEStudio Suite, 1 King, Trundle Bed
    • Stayed 1 night
    • Submitted from a mobile device

    N/A

    Location to airport for our 6am flight the next morning.. and proximity to the rental car return location.

    Stayed in May 2024

  • Reviewed: April 27, 2024

    9.0
    Wonderful
    • Travelers with friends
    • QQSTStudio Suite, 2 Queen, Trundle Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Water pressure was pretty low. Near a pretty busy street but super close to alot of events

    Staff was very friendly and professional. Rooms were more than expected. Enjoyed the breakfast as well.

    Stayed in April 2024

  • Reviewed: April 23, 2024

    10
    Great choice
    • Leisure trip
    • Solo traveler
    • KSTEStudio Suite, 1 King, Trundle Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    No downsides, loved it

    New building, everything was easy and made sense, probably the best Springhill Suites I have stayed at

    Stayed in April 2024

  • Reviewed: April 20, 2024

    9.0
    A great place to stay in Charleston!
    • Leisure trip
    • Solo traveler
    • KSTEStudio Suite, 1 King, Trundle Bed
    • Stayed 4 nights
    • Submitted from a mobile device

    Nothing to point out really.

    The facilities are amazing, the staff is the nicest, very attentive and helpful, the commodities are great. The breakfast is a bit limited, but it was okay.

    Stayed in March 2024

  • Reviewed: April 15, 2024

    10
    We were there for Dance Competiton
    • Leisure trip
    • Family with young children
    • QQSTStudio Suite, 2 Queen, Trundle Bed
    • Stayed 2 nights

    N/A

    Excellent Breakfast

    Stayed in April 2024

  • Reviewed: April 12, 2024

    10
    If you are going to an event at the N Charleston Colisseum or Performing Arts Center, this is the place to stay. Park yo
    • Leisure trip
    • Travelers with friends
    • QQSTStudio Suite, 2 Queen, Trundle Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    I was so pleasantly surprised upon arriving at SpringHill Suites. Tho it was listed as a 2 star hotel, the location was perfect for me. This is no 2 star hotel! It was clean, the staff was friendly, the free breakfast was very good and the room was amazing. I’ve never had a walk-in closet in a hotel room! We had a wonderful stay!

    Stayed in April 2024

  • Reviewed: April 8, 2024

    9.0
    Even with our few complaints we would stay at the hotel again!!!
    • Leisure trip
    • Group
    • QQSTStudio Suite, 2 Queen, Trundle Bed
    • Stayed 4 nights

    Since we were attending the Charleston Tennis facility, we were so disappointed that the hotel did not have the tennis channel available as we always like to watch the tennis matches on TV at night. Our 2 complaints with our room were that the air conditioning unit was very noisy, and the smoke detector would flash at night which was also annoying. When the flashing woke me up, I thought there was faulty wiring. Very scary!!! Also, we thought Ruth needs some help keeping the breakfast food filled since the hotel was very busy during our stay.

    My friend and I really loved the location. The staff which included Angelic, Cotea and (Ruth who takes care of breakfast) were outstanding. Our room was laid out nicely and bigger than we expected.

    Stayed in April 2024

  • Reviewed: April 7, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • KSTEStudio Suite, 1 King, Trundle Bed
    • Stayed 1 night
    • Submitted from a mobile device

    The AC in the room it made to much noise when it would cycle on an off

    Stayed in April 2024

  • Reviewed: April 5, 2024

    10
    see you next year!
    • Leisure trip
    • Couple
    • QQSTStudio Suite, 2 Queen, Trundle Bed
    • Stayed 1 night

    omlet

    great!

    Stayed in April 2024

  • Reviewed: April 4, 2024

    10
    Overall it was pretty good!
    • Leisure trip
    • Couple
    • KSTEStudio Suite, 1 King, Trundle Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    We didn’t really like all of the breakfast stuff and didn’t like that we would have to come down to get extra towels.

    The receptionist was absolutely amazing!

    Stayed in March 2024

  • Reviewed: April 4, 2024

    10
    10/10 would do it again!
    • Business trip
    • Solo traveler
    • KSTEStudio Suite, 1 King, Trundle Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast was not the greatest. You need a waffle machine.

    The rooms were very clean and spacious. Staff was excellent.

    Stayed in April 2024

  • Reviewed: March 30, 2024

    10
    Exceptional
    • Leisure trip
    • Group
    • QQSTStudio Suite, 2 Queen, Trundle Bed
    • Stayed 1 night
    • Submitted from a mobile device

    tv was way far from the bed so had to look to the right all night. also not enough wall plugs

    lay out of the rooms. the queen size beds (usually fulls) and trundle. the updated look, breakfast, price, huge closet, blackout shades were great.

    Stayed in March 2024

  • Reviewed: March 30, 2024

    8.0
    Short stay
    • Leisure trip
    • Couple
    • KSTEStudio Suite, 1 King, Trundle Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    The couch seemed dirty. The desk chair was very hard (it was a padded chair w/o much padding), I had hoped as a King Suite, that it would be two separate rooms. (My husband likes to stay up much later than I do watching TV. ) And it would have been nice if the bathroom had a nightlight or low-light and more shelving.

    Friendly front desk staff, helpful. Great choices at morning breakfast bar! Bed was very clean and comfortable.

    Stayed in March 2024

  • Reviewed: March 26, 2024

    10
    Great weekend trip with friends!
    • Leisure trip
    • Travelers with friends
    • QQSTStudio Suite, 2 Queen, Trundle Bed
    • Stayed 4 nights
    • Submitted from a mobile device

    N/A

    It was right behind the convention center where the event I was attending with friends was held.

    Stayed in March 2024

  • Reviewed: March 25, 2024

    10
    Amazing get away!
    • Business trip
    • Travelers with friends
    • QQSTStudio Suite, 2 Queen, Trundle Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    Overall atmosphere of the property was amazing! Staff were so great and welcoming.

    Stayed in March 2024

  • Reviewed: March 18, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • KSTEStudio Suite, 1 King, Trundle Bed
    • Stayed 1 night
    • Submitted from a mobile device

    The room was very nice, loved the furniture and the bath room was amazing loved the shower

    Stayed in March 2024

  • Reviewed: March 18, 2024

    9.0
    Great location and friendly staff!
    • Leisure trip
    • Family with young children
    • QQSTStudio Suite, 2 Queen, Trundle Bed
    • Stayed 1 night
    • Submitted from a mobile device

    There’s no restaurant in the hotel. I had to door dash food, but I would have preferred to eat a hot fresh meal at the hotel in a restaurant.

    The location was amazing, right off the interstate and right in front of the coliseum. The front desk was friendly and helped with recommendations for things to do in the area. The breakfast was delicious and offered many options.

    Stayed in March 2024

  • Reviewed: March 17, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • KSTEStudio Suite, 1 King, Trundle Bed
    • Stayed 1 night
    • Submitted from a mobile device

    The employees are very helpful and good people

    Stayed in March 2024

  • Reviewed: March 3, 2024

    10
    Exceptional
    • Family with young children
    • QQSTStudio Suite, 2 Queen, Trundle Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Honestly, if I could change one thing it would be the size of the pool, but this trip we didn't even have time to enjoy it, so it was okay! :)

    The staff was so amazingly nice. Anyone we interacted with went above and beyond to be kind and helpful. The location-- so nice to be able to walk to surrounding locations.

    Stayed in March 2024

  • Reviewed: March 1, 2024

    10
    Exceptional
    • Business trip
    • Couple
    • King Studio Suite with Trundle Bed and Adapted Tub - Mobility Accessible
    • Stayed 1 night
    • Submitted from a mobile device

    Loved everything..this was our second time here..I was being seen for lung cancer and had a procedure done and stayed a couple of nights..Loved I didn't have to worry about anything

    Everything..clean rooms and staff was really friendly

    Stayed in February 2024

  • Reviewed: February 28, 2024

    9.0
    Wonderful
    • Business trip
    • Couple
    • KSTEStudio Suite, 1 King, Trundle Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Told that I would have to pay a 250 deposit for locals, when I actually leave 45 to 50 miles from location!!! Locals should be people that actually live in Charleston or North Charleston limits!!! That’s Local

    Always clean and great staff, and quick check in

    Stayed in February 2024

  • Reviewed: February 27, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • KSTEStudio Suite, 1 King, Trundle Bed
    • Stayed 1 night
    • Submitted from a mobile device

    No bar

    Close to performing arts center

    Stayed in February 2024

Showing 1 - 25

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