Reviews of SpringHill Suites by Marriott Chicago Chinatown This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
2357 South Wentworth Avenue, Chicago, 60616, United States of America
#5 of 181 hotels in Chicago
Guests' ChoiceReview Score
Based on 560 hotel reviews
9.1Score breakdown
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Cleanliness
9.6
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Comfort
9.5
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Location
9.0
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Facilities
9.4
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Staff
9.5
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Value for money
9.0
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Free WiFi
8.6
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Reviewed: May 11, 2024
Kurt
United States of America10 Reviews10Exceptional- • Business trip
- • Group
- • King Suite with Trundle Bed
- • Stayed 6 nights
- • Submitted from a mobile device
Fitness Center needs an upgade
Stayed in May 2024
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Reviewed: April 28, 2024
Jhensen
United States of America16 Reviews10“perfect location , if Chinatown is the ultimate destination. Also close to a lot of important places in Chicago. Very cl”- • Leisure trip
- • Travelers with friends
- • Queen Suite with 2 Queen Beds - Trundle Bed
- • Stayed 1 night
- • Submitted from a mobile device
maybe a little salty on the parking cost. maybe a little discounted rate for the checked guests.
everything.
Stayed in April 2024
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Reviewed: April 24, 2024
Katarina
New Zealand26 Reviews1 helpful vote10“Fantastic rooms, staff, bed and breakfast!”- • Leisure trip
- • Couple
- • King Suite with Trundle Bed
- • Stayed 2 nights
Trains were a little loud, but not so much that we couldn't sleep.
Great location - in the heart of Chinatown. Large rooms that were well laid out. Fantastic roomy bathroom . Great comfortable bed. Awesome breakfast.
Stayed in April 2024
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Reviewed: April 23, 2024
Sir
United States of America4 Reviews10Exceptional- • Leisure trip
- • Solo traveler
- • Suite with Two Queen Beds and Trundle Bed - Hearing Accessible
- • Stayed 2 nights
- • Submitted from a mobile device
Small stuff but compared to other hotels I've been to, it's nothing!
Love this hotel! Love ambience, decor, customer service, location It's low-key enough if you want a true staycation but just enough around if you want to get out n enjoy the scenery Shout out to Michael to going above and beyond for me And I love the shower!
Stayed in April 2024
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Reviewed: April 20, 2024
Sir
United States of America4 Reviews8.0Very Good- • Leisure trip
- • Family with young children
- • King Suite with Trundle Bed
- • Stayed 1 night
- • Submitted from a mobile device
No complaints!
The ambience, the decor, the breakfast
Stayed in April 2024
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Reviewed: April 5, 2024
Nathan
United States of America4 Reviews10Exceptional- • Leisure trip
- • Couple
- • King Suite with Trundle Bed and Roll-in Shower - Mobility Accessible
- • Stayed 1 night
The only negative aspect is to stay away from the private garage they recommend using. There are very few parking spots. If you go in and cant get a place you are still on the hook to pay. The hotel can't do anything about it since it is a private operator.
This Marriott is wonderful! The room design and cleanliness Is exceptional I would definitely stay here again. Chinatown offers a lot of restaurants.
Stayed in February 2024
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Reviewed: March 31, 2024
Brittany
United States of America1 review9.0“I’m glad we stayed here, it was close to Radius, which we came here for, it was clean and everything we needed. I would”- • Leisure trip
- • Couple
- • King Suite with Trundle Bed - Hearing Accessible
- • Stayed 2 nights
- • Submitted from a mobile device
Parking is always tough in Chicago. The garage attached will still allow people in if there are no spaces left which caused cars to get stuck in the garage and have to make a nearly 30 point turn to turn around. It’s always packed before like 8 pm and not promising you’ll ever get a spot. Also the cost is $30 a day if you so get a spot, the hotel validates the ticket. I figured out if I found a spot on the street after 6 pm, it was free. I could log into the parking app before 8 am and pay for my parking without getting out of bed. We always left the hotel within 2 hours anyway and the cost is less than $6. Also, use Park Whiz to find deals on spots. I found a parking garage in downtown Chicago for $12 for 12 hours. It’s double/triple or more if you just use the drive up cost or pay for meters. (Which only allow 2 hour parking in most areas) I ended up spending wayyy less on parking the whole weekend, Park Whiz, parking.com, and epark Chicago, download the apps, make accounts beforehand, they are your friend.
It was clean, staff was friendly, it was quiet even though you’re on the busiest street in Chinatown.
Stayed in March 2024
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Reviewed: March 28, 2024
Alicia
United States of America1 review10“Excellent”- • Leisure trip
- • Couple
- • King Suite with Trundle Bed
- • Stayed 2 nights
- • Submitted from a mobile device
The parking garage
Stayed in March 2024
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Reviewed: March 25, 2024
Sharleen
United States of America1 review8.0“Overall out stay was good!”- • Leisure trip
- • Group
- • Queen Suite with 2 Queen Beds - Trundle Bed
- • Stayed 1 night
The hospitality is less than impressive. The people were not very friendly. But the facility was well maintained.
The breakfast area was nice however the hot food was not very good.
Stayed in March 2024
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Reviewed: March 25, 2024
Matlock
United States of America1 review10“Excellent”- • Leisure trip
- • Group
- • King Suite with Trundle Bed
- • Stayed 2 nights
- • Submitted from a mobile device
The staff front desk was excellent. The breakfast was excellent the room was excellent and they recognized my birthday and it was special. Thank you so much 😊
Stayed in March 2024
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Reviewed: March 23, 2024
Ian
United States of America4 Reviews8.0Very Good- • Leisure trip
- • Couple
- • King Suite with Trundle Bed
- • Stayed 2 nights
- • Submitted from a mobile device
Getting into the attached parking is VERY tight in an SUV
Stayed in February 2024
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Reviewed: March 18, 2024
Amanda
United States of America20 Reviews1 helpful vote9.0“Very lovely stay.”- • Leisure trip
- • Couple
- • King Suite with Trundle Bed
- • Stayed 3 nights
- • Submitted from a mobile device
Very close to subway. I could hear it all night. I also didn’t like the bathroom in front of the bed. I could hear everything and the light was in my eyes. The door is glass.
Loved the location and convince to Chinatown. Very clean and comfortable beds.
Stayed in March 2024
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Reviewed: March 18, 2024
Maritza
United States of America1 review9.0Wonderful- • Leisure trip
- • Group
- • King Suite with Trundle Bed
- • Stayed 1 night
- • Submitted from a mobile device
The location was perfect for exploring Chinatown and only a short train ride to downtown.
Stayed in February 2024
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Reviewed: March 15, 2024
Renee
United States of America1 review10Exceptional- • Leisure trip
- • Family with young children
- • Queen Suite with 2 Queen Beds - Trundle Bed
- • Stayed 2 nights
- • Submitted from a mobile device
Parking not the best but ok.
Very clean and close to downtown butnot in downtown which we liked.
Stayed in March 2024
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Reviewed: March 13, 2024
Kngcole
United States of America14 Reviews10Exceptional- • Leisure trip
- • Family with young children
- • King Suite with Trundle Bed
- • Stayed 3 nights
- • Submitted from a mobile device
Small parking lot
Great Location
Stayed in March 2024
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Reviewed: March 9, 2024
Khemara
United States of America1 review9.0Wonderful- • Leisure trip
- • Couple
- • King Suite with Trundle Bed and Roll-in Shower - Mobility Accessible
- • Stayed 3 nights
- • Submitted from a mobile device
Everything was good
Wonderful
Stayed in March 2024
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Reviewed: February 29, 2024
Erik
United States of America1 review10“Lovely staff and location.”- • Business trip
- • Group
- • King Suite with Trundle Bed - Hearing Accessible
- • Stayed 3 nights
There was nothing to dislike!
Loved the location and how clean everything was!
Stayed in February 2024
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Reviewed: February 26, 2024
Danny
United States of America4 Reviews9.0“Love the close location for visiting grandson at Illinois Institute of Technology.”- • Leisure trip
- • Couple
- • King Suite with Trundle Bed
- • Stayed 2 nights
- • Submitted from a mobile device
Breakfast sausage didn't appear to be cooked. It wad still gray - perhaps steamed, but I wasn't willing to try 'under cooked' sausage.
Nice varied breakfast selection with cold yogurt & cereals. Hot items were not actually hot 😕.
Stayed in February 2024
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Reviewed: February 25, 2024
Joseph
United States of America1 review9.0“Beautifully updated hotel in the heart of Chinatown perfect for travel or business.”- • Leisure trip
- • Couple
- • King Suite with Trundle Bed - Hearing Accessible
- • Stayed 3 nights
One weird quirk was the fact that the bathroom didn't have any place for your foot. The bathroom itself was beautiful, but if you needed to do things like shave your legs like my wife did or something along those lines there was no place to do that.
We loved how the hotel was right in the heart of Chinatown. Even though there was a bustling city around us we never heard the traffic or commotion once we entered the building. The breakfast was delicious and some of the best we've had in a long time. We also cannot applaud the staff enough. Everyone was friendly and so helpful. Parking was also super easy and very convenient to the hotel.
Stayed in February 2024
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Reviewed: February 11, 2024
Jason
United States of America3 Reviews8.0Very Good- • Leisure trip
- • Couple
- • King Suite with Trundle Bed
- • Stayed 1 night
- • Submitted from a mobile device
Breakfast was horrible. Was hoping for a Chinese style breakfast. Instead got boxed eggs and other low grade garbage.
Stayed in February 2024
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Reviewed: February 7, 2024
Antionette
United States of America1 review10“Awesome!”- • Leisure trip
- • Solo traveler
- • King Suite with Trundle Bed - Hearing Accessible
- • Stayed 1 night
- • Submitted from a mobile device
The thirty dollar a night price for parking!!
Stayed in January 2024
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Reviewed: January 22, 2024
Nico
United States of America1 review10Exceptional- • Leisure trip
- • Travelers with friends
- • Suite with Two Queen Beds and Trundle Bed - Hearing Accessible
- • Stayed 1 night
- • Submitted from a mobile device
Can't say anything stood out to my disliking.
Everything was excellent. The breakfast is solid. The facilities are delightful and accommodating.
Stayed in January 2024
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Reviewed: January 16, 2024
Aidan
United States of America2 Reviews10Exceptional- • Leisure trip
- • Family with young children
- • Suite with Two Queen Beds and Trundle Bed - Hearing Accessible
- • Stayed 1 night
It would be better if free parking is provided like before.
The location is in chinatown and should have some Chinese breakfast. The location is very good!
Stayed in January 2024
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Reviewed: January 9, 2024
Sarah
United States of America1 review9.0Wonderful- • Leisure trip
- • Couple
- • King Suite with Trundle Bed
- • Stayed 1 night
- • Submitted from a mobile device
Pay parking fee high No pool
Good breakfast Nice Variety
Stayed in December 2023
