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  5. Reviews of SpringHill Suites by Marriott East Rutherford Meadowlands Carlstadt

Reviews of SpringHill Suites by Marriott East Rutherford Meadowlands Carlstadt This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

192 Paterson Plank Road, Carlstadt, NJ 07072, United States of America

#1 of 4 hotels in Carlstadt

Guests' Choice

Review Score

Based on 569 hotel reviews

8.6

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    9.0

  • Location

    9.0

  • Facilities

    8.8

  • Staff

    9.0

  • Value for money

    8.3

  • Free WiFi

    7.8

Verified guest reviews from real Bookers

Real Bookers. Real stays. Real opinions.

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Showing 1 - 25

  • Reviewed: May 6, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Guest room with 2 Queen, Trundle bed, City view
    • Stayed 2 nights
    • Submitted from a mobile device

    I wish parking was free.

    close to NY, convenience of the bus right across the street, room spacious & clean. Also very friendly staff

    Stayed in May 2024

  • Reviewed: April 27, 2024

    9.0
    Average stay
    • Business trip
    • Solo traveler
    • King Suite with Trundle Bed
    • Stayed 1 night
    • Submitted from a mobile device

    The air conditioning was broken and would make loud clacking sounds.

    The decor and the room set-up.

    Stayed in April 2024

  • Reviewed: April 22, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Suite with Trundle Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    Kids enjoyed the pool! And the hotel is clean I have no complaints and would book again

    Stayed in April 2024

  • Reviewed: April 17, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Suite with 2 Queen Beds, Trundle Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    The property was clean and welcoming. The staff were amazing!

    Stayed in April 2024

  • Reviewed: April 10, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Suite with 2 Queen Beds, Trundle Bed
    • Stayed 4 nights

    it was very close to the American Mall , like 6 min away. Is clean and comfortable

    Stayed in April 2024

  • Reviewed: April 8, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Suite with Trundle Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Pillows went flat

    Nice room, bathroom was awesome

    Stayed in April 2024

  • Reviewed: March 17, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Guest room with 2 Queen, Trundle bed, City view
    • Stayed 1 night
    • Submitted from a mobile device

    You guys were very welcoming

    Stayed in March 2024

  • Reviewed: March 4, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Suite with 2 Queen Beds, Trundle Bed
    • Stayed 1 night
    • Submitted from a mobile device

    N/A

    Clean rooms, friendly and welcoming staff. We had to book last minute and were received easily. Then for breakfast, we have a nut allergic kiddo. Staff brought out the ingredient label so we could make sure food was safe.

    Stayed in March 2024

  • Reviewed: February 28, 2024

    10
    Exceptional
    • Family with young children
    • Suite with 2 Queen Beds, Trundle Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Family oriented

    Stayed in February 2024

  • Reviewed: February 26, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Suite with 2 Queen Beds, Trundle Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Complimentary breakfast is great, but the set up Is a little weird and small for how busy it can get.

    Location is perfect as we were going to the American Dream mall. We had a 2 queen suite which was HUGE and extemely clean. We will definitely be back!

    Stayed in February 2024

  • Reviewed: February 22, 2024

    8.0
    Would go back , but in the upper floors.
    • Leisure trip
    • Family with young children
    • Suite with 2 Queen Beds, Trundle Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Been in the first floor it was loud a bit. Food steps and flushing was noisy.

    Stayed in February 2024

  • Reviewed: February 20, 2024

    10
    Great!!!
    • Leisure trip
    • Travelers with friends
    • Suite with 2 Queen Beds, Trundle Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Everything was good.

    The customer Service. The room we're clean and comfy.

    Stayed in February 2024

  • Reviewed: February 20, 2024

    9.0
    Nice place with a good room and good staff
    • Leisure trip
    • Group
    • Suite with 2 Queen Beds, Trundle Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Night g to do with the property the guests it was crowded and people dressed in sleepwear

    Location the room and it was very clean

    Stayed in February 2024

  • Reviewed: February 18, 2024

    8.0
    Great place to stay, fridge is useless 8 hour timer.
    • Leisure trip
    • Family with young children
    • Suite with 2 Queen Beds, Trundle Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Fridge is in an 8 hour cycle. It’s annoying to have to remember to press it or if away for most of the day, your food goes bad. Why all of the nice stuff and cheap out in the fridge?

    Room was a good size.

    Stayed in February 2024

  • Reviewed: January 22, 2024

    10
    Great!
    • Business trip
    • Solo traveler
    • King Suite with Trundle Bed
    • Stayed 1 night
    • Submitted from a mobile device

    N/A

    Clean and friendly staff

    Stayed in January 2024

  • Reviewed: January 10, 2024

    10
    Doesn't Disappoint
    • Leisure trip
    • Couple
    • King Suite with Trundle Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Refrigerator didnt seem to work

    Clean, good breakfast options, close to busline, parking available. Excellent front desk desk staff. It is what you would expect for the money at a Marriott Hotel.

    Stayed in January 2024

  • Reviewed: January 10, 2024

    8.0
    Comfortable and convenient hotel, minor things to upgrade.
    • Leisure trip
    • Family with young children
    • Suite with 2 Queen Beds, Trundle Bed
    • Stayed 2 nights

    Breakfast was disappointing: the choice is very basic (for what I understood there is just eggs one style -looking freeze-dried- and meat patties, bagels and English muffins, jam, 2 choices of fruit, yoghurt, and not-so strong coffee and apple juice). The problem however is that it runs until 9AM, but at 8.30 food is already gone and not replenished: the first morning, at 8.30, I was only able to get just a coffee, a spoon of eggs and a muffin; the second day, arriving at 8.20, I got also a banana, a yoghurt and a bagel (people in line after me weren't so lucky). Moreover, you have to pick your own table and bring there the food taken at buffet (in paper plates and plastic cutlery), but the hall was so busy that we were unable to find a table for 4 so the kids eat far from me. There was no safe or toiletries in the room, and I had to ask for room service and additional towels for the kids since they were just putting 2 sets. The pool is really a tub, so tiny, and looking at the parking (the idea of just soaking between cars was not so pleasant, so we decided not to use it even if it was one of the reason we picked the hotel). The location is convenient but you need a car: there are just roads and highways around the hotel, and walking to reach some place is really not advised. No cart for the luggage: I got them from the deposit and I had difficulties in carrying all of it by myself (and the person accompanying me wasn't offering her help). Finally, my credit card was charged in advance with "damage cost insurance", and I am still waiting for the refund which I was told would be processed after 2-3 weeks (quite strange!). Overall, It is a great hotel with a lot of potential, if just all those little issues were fixed.

    Nice, clean, and comfortable hotel; spacious suites well equipped with closets, drawers, refrigerator, tables; conveniently located close to the American Dream Mall and MetLife Stadium. I was told that the bus stop to NYC was on the other side of the road, but at the end we opted for another means of transport (carshare is very popular in the area). Nice people at the reception: they were accommodating us with our request of an early check in, even if unfortunately we got a room at the ground floor.

    Stayed in December 2023

  • Reviewed: January 6, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • King Suite with Trundle Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast was ok

    Stayed in December 2023

  • Reviewed: January 2, 2024

    9.0
    Very nice small hotel to have a great short stay
    • Leisure trip
    • Family with young children
    • King Suite with Trundle Bed
    • Stayed 1 night
    • Submitted from a mobile device

    The breakfast did not have lots of options on the days we stayed.

    Check-in was easy and fast. Great customer service at the front desk. The rooms were clean and modern. Very close to the mall and Manhattan

    Stayed in December 2023

  • Reviewed: January 2, 2024

    9.0
    Great stay. Nice facilities. Friendly staff. Convenient location.
    • Leisure trip
    • Group
    • Guest room with 1 King, Trundle bed, City view
    • Stayed 7 nights
    • Submitted from a mobile device

    The pillows are hard.

    The location was perfect because it was right in front of the bus route to New York. The facilities were clean and the staff was friendly and helpful.

    Stayed in January 2024

  • Reviewed: December 31, 2023

    10
    A Great Place to stay
    • Leisure trip
    • Family with young children
    • King Suite with Trundle Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    Once I had booked the room I noted the stipulation that you needed a credit card to check in. I emailed the hotel direct to ask if a bank debit card was sufficient or did it have to be a credit card and the reply was that it had to be a credit card. I do not have a credit card as I am from the era where if you can't afford it you don't get it. I contacted my UK bank to ask about a credit card and realised the process was not quick and would cost me. I looked at the Marriott website that said debit or credit card was sufficient for their hotels and took a chance by not applying for the credit card. The very pleasant receptionist accepted my debit card without comment but the earlier email from the hotel, suggesting i did need a credit card, did cause me concern and needless worry.

    Great location to get to New York. Public transport via the bus with the bus stop directly outside and buses appear to be regular even at weekends and buses were never full. Hotel including the room and facilities were great.

    Stayed in December 2023

  • Reviewed: December 27, 2023

    10
    Great place to stay if visiting NYC. Walking distance to bus station which takes you to & from NY.
    • Leisure trip
    • Solo traveler
    • Suite with 2 Queen Beds, Trundle Bed
    • Stayed 2 nights

    I was hoping to purchase some red wine on arrival. Unfortunately they were out of stock but the front desk clerk did apologize for the inconvenience. This hotel isn't close to any amenities so if you're looking to dine out in the area or do some shopping nearby, you'll need to use your car. Minor inconveniences. Would stay again.

    Hot breakfast was great. Plenty of food options available. Location-wise, it served my purpose very well as it was walking distance to the NJ bus station that easily takes you to & from Manhattan, NY. Hotel was clean and my room was quite spacious and reasonably-priced considering the proximity to NY.

    Stayed in November 2023

  • Reviewed: December 12, 2023

    10
    Exactly what I was hoping for
    • Leisure trip
    • Family with young children
    • Suite with 2 Queen Beds, Trundle Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Perfect hotel to get some rest before a long flight. Far enough from the city to be out of the madness but there is a bus stop right outside the hotel that takes you into nyc in about 10 mins. Both my kiddos had their own twin sized bed from the couch and trundle bed. It was Perfect! Staff was incredible nice and helpful.

    Stayed in November 2023

  • Reviewed: December 6, 2023

    8.0
    Good No Complaints
    • Leisure trip
    • Travelers with friends
    • King Suite with Trundle Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    As indicated in the pictures the pool and fitness areas are small

    The location and proximity to the bus. Nice bar, front desk staff and free breakfast offers a healthy variety- everyone could find something to eat!

    Stayed in September 2023

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