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  5. Reviews of SpringHill Suites by Marriott Kansas City Northeast

Reviews of SpringHill Suites by Marriott Kansas City Northeast This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

4400 North Randolph Road, Kansas City, 64117, United States of America

#9 of 114 hotels in Kansas City

Guests' Choice

Review Score

Based on 227 hotel reviews

9.0

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.4

  • Location

    9.0

  • Facilities

    9.2

  • Staff

    9.4

  • Value for money

    8.8

  • Free WiFi

    8.8

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 13, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Suite, 2 Queen, Sofa bed, Trundle bed
    • Stayed 1 night
    • Submitted from a mobile device

    This was our 2nd time our room was clean and comfortable. Breakfast and pool were good, and we will be back for sure.

    Stayed in May 2024

  • Reviewed: May 5, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Suite, 2 Queen, Sofa bed, Trundle bed
    • Stayed 1 night
    • Submitted from a mobile device

    Not enough space in dining area, the door to the bathroom was frosted and the light was really bright at night

    Nice facility, comfortable beds, clean

    Stayed in May 2024

  • Reviewed: April 23, 2024

    9.0
    I’ll be back
    • Leisure trip
    • Family with young children
    • Suite, 1 King, Sofa bed, Trundle bed
    • Stayed 1 night
    • Submitted from a mobile device

    Night shift desk person.

    Decided to stay extra day so talked to night staff where NO was going to be the only quick and obvious answer. Booked smaller room thru bookings.com. Next day I called front desk to ask how the move to smaller room would work. Ten minutes later I was checked back in to my same bigger room at same price. THIS is how you get return business. Thank you!

    Stayed in April 2024

  • Reviewed: April 22, 2024

    10
    Great stay
    • Leisure trip
    • Family with young children
    • Suite, 2 Queen, Sofa bed, Trundle bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Not really much to say negative at all.

    The front desk staff were absolutely amazing. Friendly. Check in was a breeze. They even mentioned how there were a lot of things going on in the area.

    Stayed in April 2024

  • Reviewed: March 14, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Suite, 1 King, Sofa bed, Trundle bed
    • Stayed 2 nights
    • Submitted from a mobile device

    No hot tub

    Loved the room set up with the separate bedroom and couch area.

    Stayed in March 2024

  • Reviewed: March 9, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Suite, 1 King, Sofa bed, Trundle bed
    • Stayed 1 night
    • Submitted from a mobile device

    the breakfast was terrible

    location, room and the price

    Stayed in March 2024

  • Reviewed: January 29, 2024

    10
    Great hotel and staff.
    • Leisure trip
    • Family with young children
    • Suite, 1 King, Sofa bed, Trundle bed
    • Stayed 1 night
    • Submitted from a mobile device

    I liked everything.

    The rooms were large, clean, and comfortable. Out of all of the choices available in the Kansas City area, I'll definitely use this hotel again over all the rest.

    Stayed in January 2024

  • Reviewed: January 29, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Suite, 2 Queen, Sofa bed, Trundle bed
    • Stayed 1 night
    • Submitted from a mobile device

    There was hair on the pullout comforter and in and around the sink and tub

    Stayed in January 2024

  • Reviewed: January 2, 2024

    10
    Great value!
    • Leisure trip
    • Couple
    • Suite, 1 King, Sofa bed, Trundle bed
    • Stayed 1 night
    • Submitted from a mobile device

    The first room we were assigned melee like smoke terribly. Thankfully we were quickly moved.

    The cleanliness and friendly & helpful staff

    Stayed in January 2024

  • Reviewed: October 25, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Suite, 1 King, Sofa bed, Trundle bed
    • Stayed 4 nights
    • Submitted from a mobile device

    The swimming pool was not clean.

    Great check in, Amber on duty & could not have been more welcoming & helpful. Great space in clean guest room.

    Stayed in October 2023

  • Reviewed: October 16, 2023

    8.0
    Good place to stay!
    • Leisure trip
    • Couple
    • Suite, 1 King, Sofa bed, Trundle bed
    • Stayed 1 night
    • Submitted from a mobile device

    Had thin 1 ply toilet paper and some cheap rough towels felt like I was at the Super 8 bathroom

    Loved the lil shopping corner, had just what I was needing in the morning. The workout room was nice! Comfortable furniture and a nice TV This place was great for not taking a IPad I had forgotten in my room after checkout, they called me when it was found and said I can grab it at the front desk!

    Stayed in October 2023

  • Reviewed: October 11, 2023

    10
    Missouri Road Trip
    • Leisure trip
    • Travelers with friends
    • Suite, 2 Queen, Sofa bed, Trundle bed
    • Stayed 3 nights
    • Submitted from a mobile device

    The design of the bathroom door did not block the light from the bathroom from waking everyone up during the night

    Rooms were very clean, comfortable, and quiet, very friendly staff, good breakfast options, good a/c

    Stayed in October 2023

  • Reviewed: October 3, 2023

    9.0
    Great room. Clean with extremely friendly staff
    • Leisure trip
    • Group
    • Suite, 2 Queen, Sofa bed, Trundle bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Breakfast. No meat options were available. Just eggs and bread. Thats the only thing I would change. A better Breakfast

    Loved the cleanliness and style of the room. Very spacious and comfortable.

    Stayed in October 2023

  • Reviewed: September 23, 2023

    10
    A good, comfortable and quiet place to rest your head for a night or two.
    • Leisure trip
    • Family with young children
    • Suite with Two Queen Beds, Sofa Bed and Trundle Bed - Hearing Accessible
    • Stayed 1 night
    • Submitted from a mobile device

    The laundry room only had one washer and one dryer so I had to wait a bit to get started. Also, the washing machine said .$50, but after I added the money, it asked for $1.50 (or an amount close to that) more to start.

    What a nice place to stay! We wanted a place close to Worlds of Fun and this was just across the highway. I also needed a work space and this place had a nice desk with a comfortable chair and lots of outlets. I needed to do a conference call so I paid the extra $5 for faster wifi. Breakfast was good. We stayed two nights—a Sunday and Monday. The only differences were how busy they were and the egg selection. Sunday was super busy with longer hours, scrambled eggs, gravy, and biscuits. Monday was a choice between a pre-packaged quiche or an egg “croissanwich.” Both days had a waffle maker, yogurt, fruit, and a large selection of cereals. Maybe toast. Beds were comfortable and halls were carpeted dampening outside sounds. Nice clean fitness room.

    Stayed in September 2023

  • Reviewed: September 8, 2023

    10
    We will always come back to this hotel!
    • Leisure trip
    • Family with young children
    • Suite with Two Queen Beds, Sofa Bed and Trundle Bed - Hearing Accessible
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast was amazing! Great view of Worlds of Fun! Very clean and nice hotel!

    Stayed in August 2023

  • Reviewed: August 21, 2023

    10
    You can view the park from your window and the travel time is maybe 5 minutes!
    • Leisure trip
    • Family with young children
    • Suite, 1 King, Sofa bed, Trundle bed
    • Stayed 2 nights

    Two nights and three days seemed to be to short of a stay.

    The staff checked us in ahead of time so we could visit Worlds of Fun across the street.We unloaded at the rooms and the kids thought the rooms were so cool they wanted to stay and not check out the amusement park!The breakfast was not only changing daily but the staff was so amazing helping everyone out.The food was fresh and hot and what a selection they had.

    Stayed in July 2023

  • Reviewed: August 14, 2023

    10
    Great stay!
    • Leisure trip
    • Family with young children
    • Suite, 1 King, Sofa bed, Trundle bed
    • Stayed 2 nights
    • Submitted from a mobile device

    N/A

    Excellent breakfast and service

    Stayed in August 2023

  • Reviewed: August 13, 2023

    9.0
    A nice stay.
    • Leisure trip
    • Couple
    • Suite, 2 Queen, Sofa bed, Trundle bed
    • Stayed 1 night
    • Submitted from a mobile device

    The electric shades only worked when they wanted to. Carpet needed a good vacuuming.

    The staff was smiling, welcoming and kind. The bed was comfortable.

    Stayed in August 2023

  • Reviewed: August 4, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Suite, 1 King, Sofa bed, Trundle bed
    • Stayed 1 night
    • Submitted from a mobile device

    Would have been nice to have extra towels

    Cleanliness

    Stayed in August 2023

  • Reviewed: July 22, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Suite, 2 Queen, Sofa bed, Trundle bed
    • Stayed 2 nights
    • Submitted from a mobile device

    The staff were extremely friendly. It was clean

    Stayed in July 2023

  • Reviewed: July 20, 2023

    9.0
    Wonderful
    • Couple
    • Suite, 1 King, Sofa bed, Trundle bed
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast was great 👍 my room was excellent and staff was great and helpful.

    Stayed in July 2023

  • Reviewed: July 12, 2023

    8.0
    Worth the stay!
    • Leisure trip
    • Family with young children
    • Suite, 2 Queen, Sofa bed, Trundle bed
    • Stayed 2 nights

    We had a double queen and had two teen granddaughters with us. There is one towel rack. The bathroom is a great size, another towel rack for bathing suites and wet towels would be great. Would love a night stand on the outside of the beds. There is one in the middle between the two queen beds but not on the outside.

    The location was perfect to Arrowhead Stadium and to restaurants. The room was very spacious and very comfortable. Love the shampoo/conditioner/soap dispensers. Not only to save waste, but convenience, and the products were very nice. Could hear guests above us but that didn't really bother us.

    Stayed in July 2023

  • Reviewed: July 5, 2023

    10
    My stay was great
    • Business trip
    • Solo traveler
    • Suite, 1 King, Sofa bed, Trundle bed
    • Stayed 5 nights
    • Submitted from a mobile device

    It it a very beautiful facility 

    Stayed in May 2023

  • Reviewed: July 5, 2023

    8.0
    Very nice stay and will use this the next time we come in town.
    • Leisure trip
    • Couple
    • Suite, 2 Queen, Sofa bed, Trundle bed
    • Stayed 2 nights
    • Submitted from a mobile device

    We scheduled last minute but would have preferred a king or queen bed Could not sleep the full night in same bed It must have been a full bed. Would have liked fresh towels daily Wasn’t a necessity But would liked to have gone swimming To many people were in the pool And the water looked questionable So did not go

    Clean safe area, easy assess, clean room, Good breakfast availability, TV movie access Very comfortable Very satisfied

    Stayed in July 2023

Showing 1 - 25

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