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  5. Reviews of SpringHill Suites by Marriott Nashville Brentwood

Reviews of SpringHill Suites by Marriott Nashville Brentwood This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

7109 Town Center Way, Brentwood, 37027, United States of America

#4 of 20 hotels in Brentwood

Guests' Choice

Review Score

Based on 212 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.9

  • Location

    9.0

  • Facilities

    8.7

  • Staff

    8.9

  • Value for money

    8.3

  • Free Wifi

    7.5

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 28, 2024

    8.0
    Good stay!
    • Leisure trip
    • Couple
    • Suite, 1 King, Trundle bed
    • Stayed 3 nights
    • Submitted from a mobile device

    Breakfast was not the best. Wish there were more options for the price we paid.

    Liked that it was clean, parking was free, secluded area. AC worked wonderful.

    Stayed in May 2024

  • Reviewed: May 24, 2024

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • Suite, 2 Queen, Trundle bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Convenient location to downtown.

    Stayed in May 2024

  • Reviewed: January 28, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Suite, 2 Queen, Trundle bed
    • Stayed 1 night
    • Submitted from a mobile device

    Good service

    Nice location

    Stayed in January 2024

  • Reviewed: January 22, 2024

    9.0
    Wonderful
    • Business trip
    • Family with young children
    • Suite, 1 King, Trundle bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Pool chemicals could been placed in pool during hours not open at night. And wish there was second TV in room instead having to share it with kids on couch side.

    The heated pool was nice in cold weather. The free breakfast was awesome. Facility had friendly staff. Room was clean!

    Stayed in January 2024

  • Reviewed: December 31, 2023

    9.0
    Traffic was loud
    • Leisure trip
    • Couple
    • Suite, 1 King, Trundle bed
    • Stayed 1 night
    • Submitted from a mobile device

    Too close to Expressway

    Very clean. Breakfast was very good.

    Stayed in December 2023

  • Reviewed: December 28, 2023

    8.0
    My stay was comfortable and an excellent location for visiting family.
    • Leisure trip
    • Solo traveler
    • Suite, 1 King, Trundle bed
    • Stayed 2 nights
    • Submitted from a mobile device

    The smoke alarm continually flashed blue and when I was in bed was when it was the most visible.

    I have stayed here a few times now and from the staff to the room comfort and location it has continued to be a great experience.

    Stayed in December 2023

  • Reviewed: November 21, 2023

    8.0
    Short.
    • Leisure trip
    • Couple
    • Suite, 2 Queen, Trundle bed
    • Stayed 1 night
    • Submitted from a mobile device

    Very tight. TV at awkward angle for both areas. Went to breakfast at 6:30. Eggs and sausage were cold. Bathroom door directly across from beds. You wake the other person when you get up at night.

    Clean, good location, great staff.

    Stayed in November 2023

  • Reviewed: October 4, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Deluxe Suite, 2 Queen, Trundle bed
    • Stayed 2 nights
    • Submitted from a mobile device

    The bathroom floor looked dirty but overall everything was good

    Liked the breakfast and parking

    Stayed in October 2023

  • Reviewed: October 1, 2023

    9.0
    Overall it was an excellent stay I was very safe, condo
    • Leisure trip
    • Family with young children
    • Suite, 2 Queen, Trundle bed
    • Stayed 1 night
    • Submitted from a mobile device

    The only thing that I didn’t like was that some of the lights in the room didn’t work.

    It was very cozy and staff was super welcoming and helpful

    Stayed in September 2023

  • Reviewed: September 16, 2023

    9.0
    Very Nice Hotel
    • Couple
    • Suite, 1 King, Trundle bed
    • Stayed 3 nights
    • Submitted from a mobile device

    We couldn't get the air to work exactly right. We then realized it may have been an issue with the unit itself after moving to the new room.

    The staff was very nice. On our last night we got in late and the TV wasn't working. No one would answer the repair number the front desk provided, so they moved us to a new room. We also like that complimentary bottle water was provided all day.

    Stayed in August 2023

  • Reviewed: September 2, 2023

    9.0
    Pleasant and convenient
    • Solo traveler
    • Suite, 1 King, Trundle bed
    • Stayed 1 night
    • Submitted from a mobile device

    That the garage didn’t have direct access to the building.

    It was clean, good price, and right off the hwy.

    Stayed in September 2023

  • Reviewed: August 31, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Suite, 1 King, Trundle bed
    • Stayed 5 nights
    • Submitted from a mobile device

    The pool was very, very cold and it was impossible to stay in it.

    The property was very clean and well maintained. We checked in for our honeymoon and they gave us a complimentary bottle of wine.

    Stayed in August 2023

  • Reviewed: August 30, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Suite, 1 King, Trundle bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Clean

    Stayed in August 2023

  • Reviewed: August 16, 2023

    8.0
    Very Good
    • Leisure trip
    • Group
    • Deluxe Suite, 2 Queen, Trundle bed
    • Stayed 3 nights
    • Submitted from a mobile device

    The bathroom door being clear so that if someone needed to turn on the light, it woke everyone up.

    Stayed in June 2023

  • Reviewed: August 14, 2023

    9.0
    Overall very comfortable
    • Leisure trip
    • Family with young children
    • Suite, 2 Queen, Trundle bed
    • Stayed 1 night
    • Submitted from a mobile device

    Bathroom floor appeared to have dirt stains on tiles.

    Location

    Stayed in August 2023

  • Reviewed: August 7, 2023

    7.0
    Great place to land, we were in town for UFC and looked forward to returning to rest.
    • Leisure trip
    • Group
    • Suite, 1 King, Trundle bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Water pressure in the room was non existent, that was the biggest issue. To the point where it made it hard to shower.

    Great location, will definitely be back here when I return to Nashville. Friendly staff and good parking.

    Stayed in August 2023

  • Reviewed: July 30, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Suite, 1 King, Trundle bed
    • Stayed 2 nights
    • Submitted from a mobile device

    The refrigerator wasn't very cold & the door to the bathroom was hard to open.

    The room was very nice a spacious.

    Stayed in July 2023

  • Reviewed: May 10, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Suite, 1 King, Trundle bed
    • Stayed 3 nights
    • Submitted from a mobile device

    We had a room with a kind and a trundle, when we requested bedding they only provided two sheets. When I inquired about additional bedding they stated they had none, and they weren’t sure where they went.

    Central location, easy parking

    Stayed in May 2023

  • Reviewed: May 1, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Suite, 2 Queen, Trundle bed
    • Stayed 1 night
    • Submitted from a mobile device

    There was what looked to be vomit on the wall of the elevator. The front desk was very prompt in notifying housekeeping, however for sanitary purposes the elevator should have been taken out of service as she said she was aware of the issue already when we reported to her. She was very kind and professional and apologetic.

    The lication was good and the room was very clean. The continental breakfast was great- the kids loved it. Fitness center was very clean.

    Stayed in April 2023

  • Reviewed: April 11, 2023

    7.0
    It wouldn’t be my first choice to stay there again considering the price point.
    • Leisure trip
    • Family with young children
    • Suite, 1 King, Trundle bed
    • Stayed 1 night
    • Submitted from a mobile device

    Ac was really loud. Extra bedding wasn’t in the rooms for the trundle bed.

    Lobby was nice. Room was clean.

    Stayed in April 2023

  • Reviewed: March 16, 2023

    7.0
    our check-in experience was less than stellar. The staff person said she was ill and shouldn’t be working.
    • Leisure trip
    • Family with young children
    • Deluxe Suite, 2 Queen, Trundle bed
    • Stayed 3 nights
    • Submitted from a mobile device

    The TV in the room is in such an odd location; you can’t really see it from the far bed or from part of the seating area.

    the location was central

    Stayed in March 2023

  • Reviewed: November 15, 2022

    8.0
    Took what I could get on a busy weekend.
    • Family with young children
    • Deluxe Suite, 2 Queen, Trundle bed
    • Stayed 3 nights
    • Submitted from a mobile device

    I don’t like the glass panel door on the bathroom. if you use the light at night to go to the bathroom it lights up the entire room. There was definitely some wear and tear showing at this hotel. the shower didn’t work properly and the tub didn’t drain well. The elevated rate for 2 of the days of my stay made this a poor value.

    I always like the space in Springhill suites rooms. this particular hotel had nice decor in the common areas and a bar as well.

    Stayed in November 2022

  • Reviewed: November 15, 2022

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Suite, 1 King, Trundle bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Upon check in we couldn’t get a valid key for the room. After having one programmed to the room it only worked initially during the stay. I had to request a key on day 2. Day one the key did not work to enter the fitness center which was a primary consideration for staying at this location.

    Stayed in November 2022

  • Reviewed: October 19, 2022

    7.0
    we will not go back to stay for the unfriendliness of some staff and no changing of bedding after 4 days and the towel s
    • Leisure trip
    • Couple
    • Suite, 1 King, Trundle bed
    • Stayed 4 nights
    • Submitted from a mobile device

    property was fine. walking in. young lady that greeted us was unfriendly and breakfast host was very pushy. we had 2 wash cloths our first day. the 2 nd day we was told they was out and would deliver more. but when they did there was still no wash cloths. one hand towel and one bath towel for the 2nd day for 2 people. Third day we ask for wash cloths and towels and told them this was our 3rd day. lady finally gave us a couple of each. third day our bedding was never changed the whole 4 days we was there. while we was out someone come in and gathered towels only. the breakfast butler was very rude each and every morning pushing his way in beside you closing lids before the next person could get their food.

    clean

    Stayed in October 2022

Showing 1 - 25

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