410 Rep. John Lewis Way S, Nashville, 37203, United States of America
#28 of 198 hotels in Nashville
Guests' ChoiceBased on 1072 hotel reviews
8.9Cleanliness
9.2
Comfort
9.3
Location
9.5
Facilities
9.2
Staff
9.2
Value for money
8.4
Free WiFi
8.9
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 27, 2024
Gloria
United States of AmericaCentral location, good breakfast.
Stayed in April 2024
Reviewed: April 25, 2024
Rachel
United States of AmericaThe elevators seemed to take a while.
I liked the location of this property.
Stayed in April 2024
Reviewed: March 18, 2024
Corinna
United States of AmericaI called in advance to find about parking our Sprinter Van and would it accommodate the height. This was not the case and even if it had the larger parking was already taken so we have to park our van across the street and pay to park. That was a pain because the first night it would only allow us to pay for 12 hours so I had to set an alarm and wake up at 4 in the morning to pay again for the parking so we wouldn’t have a boot on our tire. After the first night it did allow us to pay for 24 hours ;however, I still had to wake up at 4 in the morning to pay for another night.
We love Springhill suites in general. The room size is really nice. We travel a lot for work and to have that extra room to work and not have my to work around another person is great. The rooms are always clean. The downtown located was perfect to visit broadway and the country music scene. The gentleman that checked us in was great giving us information about the hotel.
Stayed in March 2024
Reviewed: March 4, 2024
Darin
United States of AmericaNo free WiFi and $50 Valet. I don’t travel very much, normal?
Great Facilities, Staff, and location.
Stayed in March 2024
Reviewed: February 25, 2024
Yemisrach
United States of AmericaNothing
The location, the staff, cleanliness and the breakfast.
Stayed in February 2024
Reviewed: February 19, 2024
Shirley
United States of AmericaExcellent location, room is very comfortable, the beds are so nice. Staff were very friendly.
Stayed in February 2024
Reviewed: February 12, 2024
Lisa
United States of AmericaThey don't clean your room once you arrive, which means no additional coffee pods for the next morning. :(
GREAT breakfast, gym and pool/hot tub facilities! Room had everything we needed- soap, microwave, fridge, workspace.
Stayed in February 2024
Reviewed: February 8, 2024
Erika
United States of AmericaValet
Stayed in January 2024
Reviewed: January 29, 2024
Arnold
United States of AmericaHard to get in no matter what time we went within the breakfast time frame.
Fresh and good.
Stayed in December 2023
Reviewed: January 28, 2024
Dewey
United States of AmericaN/A
Was not one part of this question that could come with a negative response. We absolutely loved the entirety of this location and our stay.
Stayed in January 2024
Reviewed: January 24, 2024
Amanda
United States of AmericaConstruction at 8 am
Very nice and super convenient. Staff was extremely helpful.
Stayed in January 2024
Reviewed: January 15, 2024
Troy
United States of AmericaCleanliness. Was allowed early check in which was very much appreciated!
Stayed in January 2024
Reviewed: January 14, 2024
David
United States of AmericaThe two hotel thing, elevators confusing
Very clean very nice property, room was excellent
Stayed in January 2024
Reviewed: January 14, 2024
Sandra
United States of AmericaLocation was good walking to Broadway street
Check in was easy, and were able to check in early.
Stayed in December 2023
Reviewed: January 12, 2024
Susan
United States of AmericaPaying for parking
Breakfast was good
Stayed in January 2024
Reviewed: January 9, 2024
Sebastian
United States of AmericaCleaning needs some improvement. It might be that I’m very partial about it. I work in cleaning industry. I own commercial/residential cleaning services business and I saw some misses here and there. It might not be a staff fault. It might be do to their training, time for them to clean the room and equipment they are using.
I love the interior design. Rooms are comfortable and design with taste. I love the staff. Very professional, friendly and knowledgeable. Whether a front desk staff, cleaning staff, all great people. Super impressed with valet service. Every single person working as valet at the hotel is outstanding. Great work guys.
Stayed in January 2024
Reviewed: January 6, 2024
Fredrik
United States of AmericaThe pedestrian access is weird. They share an entry with another hotel so it's confusing where to enter at first. There is street parking but it's all metered, although I parked there overnight 3 times and didn't get a ticket.
The location of downtown activities was great. The staff is friendly and they have a nice breakfast area and rooftop bar. There are great restaurants in easy walking distance so you don't have to drive much.
Stayed in December 2023
Reviewed: January 4, 2024
Liane
United States of AmericaLots of noise from hallway. Guest doors or stairway door (we were at the end of the hall) and rattling sounds. We were not near elevators but they were particularly loud-Ask for room away.
Large rooms, well maintained, comfortable beds. Appreciated having breakfast included and on site, but would appreciate real cream for coffee. Pretty good variety. Entire facility was super clean. The staff was very friendly.
Stayed in January 2024
Reviewed: December 27, 2023
Shane
United States of AmericaThe room could have been more clean
Great breakfast, spacious room, good fitness center, nice staff.
Stayed in December 2023
Reviewed: November 25, 2023
Shanmukha
United States of AmericaRoom were conjust
Location
Stayed in November 2023
Reviewed: November 15, 2023
Arthur
United States of AmericaClean facility
Always stay at Hilton properties
Stayed in October 2023
Reviewed: November 14, 2023
Jenni
United States of AmericaN/A
The location, the cleanliness and how nice it smelled throughout the hotel
Stayed in November 2023
Reviewed: November 13, 2023
Svetlana
United States of AmericaEverything was great
Everything, specially location
Stayed in November 2023
Reviewed: October 24, 2023
William
United States of AmericaOverpriced. And beds weren’t the most comfortable for the money paid.
Location and very clean. Breakfast was very good as well.
Stayed in October 2023
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