Lighting in room could be brighter. Breakfast food was limited choices.

Friendly staff. The room was spacious and comfortable.

Stayed in April 2024

The first room was not clean properly. The refrigerator was leaking water in the room on the floor, bed had make up residue on the sheets, and the floors turned my white socks BLACK!

I enjoyed the breakfast and the location was close to bourdon st. We used the street car to travel down to bourdon

Stayed in March 2024

The air conditioning vent aims at the desk between the bed and the sofa so one side of the room was very cold while the other side was warm. I would have liked if the room had a small night light as when the lights were out it was pitch dark.

I liked the location; I loved your roof top bar wish they had snacks to purchase up there. The breakfast choices were very good.

Stayed in March 2024

The water in the shower did not get hot.

I liked the room and the rooftop bar

Stayed in March 2024

Room could use a small area rug to make it feel cozy, also, better lighting, it had a gloomy feel to it all day everyday. However, this could have been due to window facing building next to it OR me just being picky. I didn't do breakfast but according to family members it was a hit or miss deal depending when you got there.

Staff was always friendly and helpful. Room was clean and modern, location was great, close to restaurants, shops etc. Family was able to walk around and feel safe. Took advantage of fitness room which I enjoyed. Rooftop bar area is lovely

Stayed in December 2023

Upgraded to a room with a panoramic city view. I didn't know this would be on the second floor and the only view we would get was a parking lot. We could hear a lot of noise outside at night.

It was very clean and the staff were fantastic. The beds were extremely comfortable. Breakfast was good for a continental style.

Stayed in February 2024

TV, the roof garden volume was really low. Bar guy tried to use to remote didn’t work. I had to go to my room to watch the superbowl. Wasn't happy.

It's good to stay, and I will stay again.

Stayed in February 2024

It would have been nice to have a safe in the room.

The location was on a main street, but away from all the noise. The breakfast and roof top patio was a nice surprise. I would defiantly stay there again.

Stayed in February 2024

Mold in the shower. Was put in handicap room . Didn’t request handicap room. Due to that water on floor when you shower. Bar hours need to be adjusted. No restaurant. Also we arrived after midnight. You have to have a key code to get in after hours. I had to call a friend staying there to get in building, so we could check in

Good size room.

Stayed in January 2024

Dome light bulbs were broken. Breakfast could be better

Stayed in January 2024

I didn’t like having to put up 150 for incident that they say takes 5 business days to go back on card praying mine come before then

Clean

Stayed in January 2024

The ice machine on our floor didn't work and the filtered water in the machine had brown stuff in it🤮, also at a point of time it was a horrible smell of sewage on our floor too. 3rd floor.

The location was excellent, hotel was very nice, loved the roof deck, friendly staff, the parking valet guys where awesome, convenient to public transportation

Stayed in January 2024

The exterior of the building.

The location of the property had me wanting a refund. But the interior more than made up for the flaws of the exterior.

Stayed in November 2023

I think extra towels and linen should be given.

The friendly staff was the best.

Stayed in November 2023

The breakfast is really the weak point of this hotel.The variety and quality of the meal and service doesn't correspond 4 stars declaring level.

The location was convenient, the room was clean and spacious.

Stayed in November 2023

I didn't the like the fact I had to go to the front a couple to request to have the room cleaned. I didn't have a ice machine that worked.

The location of this hotel was great. The breakfast had a great variety to choose from.

Stayed in November 2023

Location was Great, not too far from the Dome,we walked back. The breakfast was good, we enjoyed it. The roof top was a plus!

Stayed in October 2023

Rooms are large but feel a bit spare. Utilitarian but not cozy if that is important to you. Location is a bit removed from the action of the French Quarter so Uber or taxi trips are more likely particularly for those not up to walking a half mile or so though an area with a few street people and other characters. We did walk mostly and had no problems. There are no corner or grocery stores nearby. Street cars go by and are fun to take but not very quick method for getting anywhere.

The gym is one of the best I have found in a hotel and I am an avid gym goer. No rowing machine but otherwise good aerobic, stretching and weight equipment. Clean and well placed near the lovely rooftop patio which is a great place to chill out after a workout. Breakfasts have good variety and lots of seating so convenient for getting the day started. Room was large, clean and well provisioned except no safe which hotels seem usually to have these days. However there was no evidence of any security problem. Staff were friendly and helpful. Also has guest use laundry facility which is great on a longer trip.

Stayed in October 2023

Location was good. Self service laundry was used great idea. Breakfast was just the ticket. The business office/room was also used and good option

Stayed in October 2023

The breakfast was good. There was plenty to eat.

Stayed in October 2023

The front entrance of the building looks very dull and abandoned.

The breakfast was decent, and the location were great.

Stayed in October 2023

The breakfast was mediocre.

Closeness to the French Quarter and it being relatively cheap for the hotel’s quality.

Stayed in October 2023

I made a reservation for a king bed and received a queen bed and did not have a city view either. We did not have an ice machine on our floor and breakfast was subpar.

I liked the location, the rooftop bar, the price, and the quality of the staff.

Stayed in September 2023

I did not have enough time to check out all the hotel had to offer. :(

Checkin agent was very thorough! He made me feel very welcome.

Stayed in September 2023