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  5. Reviews of SpringHill Suites by Marriott Reno

Reviews of SpringHill Suites by Marriott Reno This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

490 South Meadows Parkway, Reno, 89521, United States of America

#7 of 48 hotels in Reno

Guests' Choice

Review Score

Based on 144 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.3

  • Location

    8.8

  • Facilities

    9.0

  • Staff

    8.7

  • Value for money

    8.4

  • Free WiFi

    7.1

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 14, 2024

    10
    Exceptional
    • Business trip
    • Solo traveler
    • Suite, 2 Queen, Sofa bed
    • Stayed 3 nights
    • Submitted from a mobile device

    Needs more variety. Same eggs and sausage every day for old

    Stayed in April 2024

  • Reviewed: May 6, 2024

    9.0
    Cold trip
    • Leisure trip
    • Family with young children
    • Suite, 2 Queen, Sofa bed
    • Stayed 1 night
    • Submitted from a mobile device

    I don't have any complaints

    Comfortable stay. Clean facility

    Stayed in May 2024

  • Reviewed: April 29, 2024

    10
    Exceptional
    • Leisure trip
    • Travelers with friends
    • Suite, 1 King, Sofa bed
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Quiet, clean and close by access to many facilities

    Stayed in April 2024

  • Reviewed: April 8, 2024

    8.0
    Comfortable and clean.
    • Leisure trip
    • Couple
    • Suite, 1 King, Sofa bed
    • Stayed 1 night

    Consider offering the complementary breakfast more hours on Sundays at least. We were fine but got to painfully witness how at least 3 families with small children came just when the staff was cleaning and they were not allowed to take anything. Moreover, the staff were rude and really in rush to clean the place. It was only minutes after 9:30 a.m. No idea what the time frame for the breakfast was but they could help those families.

    The clean and well designed room. The front desk staff was kind and very helpful. The location.

    Stayed in April 2024

  • Reviewed: March 15, 2024

    10
    Excellent hotel and room !!!
    • Leisure trip
    • Couple
    • Suite, 1 King, Sofa bed
    • Stayed 2 nights
    • Submitted from a mobile device

    We requested the room to be cleaned and new towels to be put in and we had to call the front desk to make it happen.

    Room was awesome !!!

    Stayed in March 2024

  • Reviewed: November 26, 2023

    9.0
    Nice hotel, would probably only stay when prices were lower.
    • Leisure trip
    • Family with young children
    • Suite, 2 Queen, Sofa bed
    • Stayed 2 nights
    • Submitted from a mobile device

    A little too expensive, just to sleep and take a shower.

    Good location. Clean

    Stayed in November 2023

  • Reviewed: November 25, 2023

    10
    Great beds, big room, good location; boring repetitive breakfast.
    • Leisure trip
    • Couple
    • Suite with Two Queen Beds and Sofa Bed - Hearing Accessible
    • Stayed 3 nights
    • Submitted from a mobile device

    Food exactly the same all 3 days. Disappointing.

    Beds

    Stayed in November 2023

  • Reviewed: October 18, 2023

    8.0
    Very Good
    • Business trip
    • Couple
    • Suite, 2 Queen, Sofa bed
    • Stayed 1 night
    • Submitted from a mobile device

    The price! Jeez

    The hotel was nice, staff was excellent

    Stayed in October 2023

  • Reviewed: August 22, 2023

    10
    Stayed one night . Needed to be close to airport. Everything went well.
    • Leisure trip
    • Couple
    • Suite, 1 King, Sofa bed
    • Stayed 1 night

    Walls were a little thin. Could hear neighbors. It would have been nice to have a small refrigerator in the room.

    Location was good. Close to the airport. Breakfast was good. Room was very nice.

    Stayed in August 2023

  • Reviewed: August 21, 2023

    10
    I will stay NO WHERE other than Marriot locations in the future. I will recommend to ALL my Veteran
    • Leisure trip
    • Couple
    • Suite, 1 King, Sofa bed
    • Stayed 5 nights

    I am a US Army combat Veteran, I have stayed in hotels/motels all over the world. This, by FAR, was my best hotel experience EVER!!! Breakfast was STELLAR!!!

    Isabella was INCREDIBLE, her knowledge of sites to see, activities and local events was KEY to our enjoyment of the facility. She should be selected for the Management Program ahead of her peers. Promote!!!

    Stayed in August 2023

  • Reviewed: August 11, 2023

    8.0
    Electric Car, great, otherwise, Avoid!
    • Leisure trip
    • Couple
    • Suite, 1 King, Sofa bed
    • Stayed 1 night

    The room was terriblly layed out, the refrigerator was small and did not offer enough settings, The air Conditioner was difficult to work with, The Shower Head was too high and did not offer enough settings. They said that they had no hand soap available. And, the staff did not seem to be overly friendly. The $8 parking fee really infuriated us on top of the already super high price for what we found in our stay. Keep charging for parking and not making hand soap available, on top of all these other anoying dissapointments and Marriott can count us out!

    We liked the EV Charging availability and used it to charge our car. There were many places nearby that were convenient for buying things that were used.

    Stayed in August 2023

  • Reviewed: July 6, 2023

    8.0
    Nice updated rooms and quiet even though right off freeway. Parking is NOT free.
    • Solo traveler
    • Suite, 1 King, Sofa bed
    • Stayed 3 nights
    • Submitted from a mobile device

    Front Desk ladies - not great for Front Desk duties. Parking charge of $24 for 3 nights - no mention from Front Desk during checkin of where this Free parking was located. There was a Steak & Shake and a gas station next door and a mall across the street - but again no mention of where I was should park if I did not want to pay.

    Rooms have been nicely updated and they are spacious. Very quiet from outside noise. Housekeeping staff were awesome - friendly and professional! However, the Front Desk staff during my stay might have well been zombies!! I used to work Front Desk during college so I get it, but the desk was never super busy. These ladies were half dead when interacting with them. NOT a great first impression for the hotel. Again, housekeeping staff were fantastic!

    Stayed in July 2023

  • Reviewed: June 30, 2023

    9.0
    An convenient and comfortable hotel.
    • Leisure trip
    • Couple
    • Suite, 2 Queen, Sofa bed
    • Stayed 2 nights

    The only thing I didn't like so much was the shower head--obviously that's really minor.

    Room was new and very nice, with a good desk, sofa, walk-in closet. Breakfast service was better than most. Located right off freeway exit and lots of shopping nearby.

    Stayed in June 2023

  • Reviewed: June 28, 2023

    10
    Great hotel, good price.
    • Leisure trip
    • Couple
    • Suite, 1 King, Sofa bed
    • Stayed 3 nights
    • Submitted from a mobile device

    Brand new, clean

    Stayed in June 2023

  • Reviewed: June 27, 2023

    8.0
    Very Good
    • Business trip
    • Couple
    • Suite, 2 Queen, Sofa bed
    • Stayed 7 nights
    • Submitted from a mobile device

    The location was kinda far

    Friendly staff Great rooms Front desk grave clerk was very helpfull

    Stayed in June 2023

  • Reviewed: June 17, 2023

    8.0
    it was good very clean some Galway noise late prevented sleep.
    • Leisure trip
    • Solo traveler
    • Suite, 1 King, Sofa bed
    • Stayed 2 nights
    • Submitted from a mobile device

    to close to the elevator. hallway noise

    Stayed in June 2023

  • Reviewed: May 28, 2023

    9.0
    I’ll be back
    • Leisure trip
    • Solo traveler
    • Suite, 1 King, Sofa bed
    • Stayed 1 night
    • Submitted from a mobile device

    would like vegetarian options for hot breakfast … and blueberries

    comfortable, safe, convenient. I love thé bed and bedding.

    Stayed in May 2023

  • Reviewed: May 26, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Suite, 1 King, Sofa bed
    • Stayed 3 nights
    • Submitted from a mobile device

    little high in price

    very clean

    Stayed in May 2023

  • Reviewed: May 15, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Suite, 1 King, Sofa bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Had issues with the key card opening the room. It took several times scanning the card to open the door.

    Hotel room was very clean and comfortable. Also in a convenient are near shopping and food.

    Stayed in May 2023

  • Reviewed: May 15, 2023

    10
    ok and great expensive but good hotel
    • Family with young children
    • Suite, 1 King, Sofa bed
    • Stayed 2 nights
    • Submitted from a mobile device

    too expensive

    geeat

    Stayed in May 2023

  • Reviewed: April 26, 2023

    10
    comfortable and safe room
    • Leisure trip
    • Solo traveler
    • Suite, 2 Queen, Sofa bed
    • Stayed 1 night
    • Submitted from a mobile device

    had to pay to park my car in a not very secure lot

    Stayed in April 2023

  • Reviewed: April 17, 2023

    10
    Exceptional
    • Leisure trip
    • Travelers with friends
    • Suite, 1 King, Sofa bed
    • Stayed 1 night
    • Submitted from a mobile device

    We were impressed with the cleanliness! Very quiet room! The room was a comfotable in size for a great value!

    Stayed in April 2023

  • Reviewed: April 16, 2023

    10
    clean updated rooms with friendly staff
    • Leisure trip
    • Couple
    • Suite, 1 King, Sofa bed
    • Stayed 5 nights
    • Submitted from a mobile device

    a fee for parking

    very clean rooms and great bathrooms

    Stayed in April 2023

  • Reviewed: April 7, 2023

    9.0
    Very good. I would recommend. Thanks!
    • Business trip
    • Solo traveler
    • Suite, 2 Queen, Sofa bed
    • Stayed 3 nights

    I stayed three nights. The breakfast was good but the same thing every day. At both check in and check out, I had to wait over 10 minutes for someone to come to the front desk since I needed printed receipts.

    Everything was clean, comfortable, and in a good location. The staff were all friendly.

    Stayed in April 2023

Showing 1 - 25

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