3636 Northwest Loop 410, San Antonio, TX 78201, United States of America
#37 of 316 hotels in San Antonio
Guests' ChoiceBased on 803 hotel reviews
8.6Cleanliness
8.7
Comfort
8.8
Location
9.0
Facilities
8.7
Staff
9.1
Value for money
8.6
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 1, 2024
Gonzales
United States of AmericaThe people in the hallway running
It was clean
Stayed in April 2024
Reviewed: April 25, 2024
Elizabeth
United States of AmericaClean
Stayed in April 2024
Reviewed: April 22, 2024
Rene
United States of AmericaNothing was unsatisfactory.
Comfortable beds. Good breakfast. Felt at ease in the room.
Stayed in April 2024
Reviewed: April 20, 2024
Joshua
United States of AmericaThe tv could have been larger and in a better position.
Everything was fresh for breakfast, the beddings were nice and clean with a crisp. The staff was phenomenal.
Stayed in April 2024
Reviewed: April 20, 2024
Neason
United States of AmericaThe room had 2 air conditioners units right outside the windows
Was not the most clean facility that I have been in
Stayed in April 2024
Reviewed: April 15, 2024
Maria
United States of AmericaConstruction but that’s temporary
Everything was clean and staff was all nice and polite
Stayed in April 2024
Reviewed: April 11, 2024
Peggy
United States of AmericaEverything was great!
Clean and comfy, staff kind and accommodating. Ten minutes to the airport
Stayed in April 2024
Reviewed: April 8, 2024
David
MexicoNever clean my room and stay 3 days And the elevator is very old
Location are great
Stayed in April 2024
Reviewed: April 5, 2024
Katelin
United States of AmericaIt was great! And the staff did an amazing job.
Stayed in February 2024
Reviewed: March 21, 2024
Edith
United States of AmericaVery nice and clean
Stayed in March 2024
Reviewed: March 19, 2024
Cordova
United States of AmericaThe breakfast, was not much to choose from.
Love the convenient location everything was close by
Stayed in March 2024
Reviewed: March 11, 2024
Jessica
United States of AmericaEveryone was super friendly
Stayed in March 2024
Reviewed: March 8, 2024
Joy
United States of AmericaThe shower room is very small in Room 500. The drain emptied slowly. The hideabed sofa is so deep, we had to put pillows behind us to sit up at the edge of it rather than slouching. Would have been nice to enjoy our breakfast outdoors, since the weather was so nice. Also would have been nice to be able to sit by the pool, but it was off-limits due to construction on the front entryway.
It was spacious (except the shower room), comfortable, and quiet. The hotel has a nice exercise room. The full breakfast bar had much to offer and even gluten free items!
Stayed in March 2024
Reviewed: March 5, 2024
Odom
United States of AmericaThe breakfast could use some upgrading
Everything but the breakfast
Stayed in March 2024
Reviewed: February 29, 2024
Melissa
United States of AmericaWe loved the room, can't wait to come back!
Stayed in February 2024
Reviewed: February 26, 2024
Chenxin
United States of AmericaIf it is necessary to point out what needs to be improved, it is that the hotel can consider upgrading the TV in the room. Nowadays, TVs are also enough. It would be better to upgrade them to 43-inch or 55-inch ultra-thin TVs. These changes can enhance the sense of technology in the room.
The biggest feature of this hotel is that it is very clean. After entering the room, it can be seen that the facilities have been used for a period of time, but they are still very new. They are very clean. After careful examination, no stains were found. The style of the TV is not new, but when used with a set-top box, it has a high fluency. The mattress is soft and long enough. The height of the pillow is also satisfactory. The writing desk is very long, and the chair is easy to move. This one-bedroom suite can actually accommodate 6 people under the condition of efficient use of space. So the price is very acceptable. You can find everything you need in the room. The staff here are very friendly.
Stayed in February 2024
Reviewed: February 25, 2024
Michael
United States of AmericaThe same breakfasts Monday-Friday and a little change on the weekends.
The hours of the breakfast
Stayed in February 2024
Reviewed: February 21, 2024
Ejaha
United States of AmericaSringhill Suites was a VIBE! I came from out of state to San Antonio to celebrate my birthday & From the time I arrived to the last day of my stay was outstanding. Maraven, Sarah, Mari & Priscilla were the ladies that I interacted with the most and they did not disappoint. They even went so far to help my man plan a romantic, beautiful surprise for my birthday but helping him with setting up our room while we were out.... Omg it was the most beautiful experience! They gave us the best recommendation to placed to eat, hang out and just simply enjoy our time in San Antonio. The facility was under construction but never once did I notice or did it impact our experience. The place was nice, clean and very well kept. They had delicious complimentary breakfast and were very tentative. I am definitely making another trip to San Antonio and I will be staying here. Thank you again to Maraven, Sarah, Mari and Priscilla for providing us with an unforgettable experience. They made it so much more special for my love and I!!
Stayed in February 2024
Reviewed: February 6, 2024
John
United States of AmericaThe elevators are dreadfully slow. As in, take the stairs. There are staircases on both ends of the hallway. Choose a favorite and skip the loooong elevator wait. Otherwise an excellent hotel.
The room, hotel, and staff were excellent. Quiet, comfortable, felt safe inside. Good location, clean sheets, nice pillows, everything worked well. Will definitely stay again. Thank you,
Stayed in January 2024
Reviewed: January 8, 2024
Cisneros
MexicoWhole milk at breakfast was a little hard to find, and the lighting in the room was a bit dark.
The staff was great, the breakfast was a good one with several options and the location was near a mall.
Stayed in January 2024
Reviewed: January 6, 2024
Estela
United States of AmericaBeds were a bit hard but that’s all.
The property was nice and clean. Friendly staff especially the front staff.
Stayed in January 2024
Reviewed: January 2, 2024
Oralia
United States of AmericaEverything was great
Great workers
Stayed in January 2024
Reviewed: January 1, 2024
Carol
United States of AmericaGood variety.
Stayed in December 2023
Reviewed: December 31, 2023
Naomi
United States of AmericaNoise from interstate. Cleanliness of elevators.
Comfortable beds.Great friendly staff.
Stayed in December 2023
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