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  5. Reviews of SpringHill Suites by Marriott San Antonio Medical Center/Northwest

Reviews of SpringHill Suites by Marriott San Antonio Medical Center/Northwest This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

3636 Northwest Loop 410, San Antonio, TX 78201, United States of America

#37 of 316 hotels in San Antonio

Guests' Choice

Review Score

Based on 803 hotel reviews

8.6

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.8

  • Location

    9.0

  • Facilities

    8.7

  • Staff

    9.1

  • Value for money

    8.6

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 1, 2024

    8.0
    Overall very good
    • Leisure trip
    • Solo traveler
    • King Suite with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    The people in the hallway running

    It was clean

    Stayed in April 2024

  • Reviewed: April 25, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Suite with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Clean

    Stayed in April 2024

  • Reviewed: April 22, 2024

    8.0
    Pleasant.
    • Leisure trip
    • Family with young children
    • Double Suite with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing was unsatisfactory.

    Comfortable beds. Good breakfast. Felt at ease in the room.

    Stayed in April 2024

  • Reviewed: April 20, 2024

    10
    Overall the stay was wonderful! The staff is very polite and helpful.
    • Leisure trip
    • Family with young children
    • Double Suite with Sofa Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    The tv could have been larger and in a better position.

    Everything was fresh for breakfast, the beddings were nice and clean with a crisp. The staff was phenomenal.

    Stayed in April 2024

  • Reviewed: April 20, 2024

    8.0
    Very Good
    • Family with young children
    • Double Suite with Sofa Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    The room had 2 air conditioners units right outside the windows

    Was not the most clean facility that I have been in

    Stayed in April 2024

  • Reviewed: April 15, 2024

    10
    Awesome stay
    • Leisure trip
    • Family with young children
    • King Suite with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Construction but that’s temporary

    Everything was clean and staff was all nice and polite

    Stayed in April 2024

  • Reviewed: April 11, 2024

    9.0
    Fine, restful night
    • Leisure trip
    • Family with young children
    • Double Suite with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Everything was great!

    Clean and comfy, staff kind and accommodating. Ten minutes to the airport

    Stayed in April 2024

  • Reviewed: April 8, 2024

    9.0
    Location great but never clean my room
    • Leisure trip
    • Family with young children
    • Double Suite with Sofa Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    Never clean my room and stay 3 days And the elevator is very old

    Location are great

    Stayed in April 2024

  • Reviewed: April 5, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Suite with Sofa Bed
    • Stayed 2 nights

    It was great! And the staff did an amazing job.

    Stayed in February 2024

  • Reviewed: March 21, 2024

    10
    Very calm and enjoying.
    • Leisure trip
    • Family with young children
    • King Suite with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Very nice and clean

    Stayed in March 2024

  • Reviewed: March 19, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • King Suite with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    The breakfast, was not much to choose from.

    Love the convenient location everything was close by

    Stayed in March 2024

  • Reviewed: March 11, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double Suite with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Everyone was super friendly

    Stayed in March 2024

  • Reviewed: March 8, 2024

    9.0
    Very pleasant stay in San Antonio!
    • Leisure trip
    • Couple
    • King Suite with Sofa Bed
    • Stayed 5 nights
    • Submitted from a mobile device

    The shower room is very small in Room 500. The drain emptied slowly. The hideabed sofa is so deep, we had to put pillows behind us to sit up at the edge of it rather than slouching. Would have been nice to enjoy our breakfast outdoors, since the weather was so nice. Also would have been nice to be able to sit by the pool, but it was off-limits due to construction on the front entryway.

    It was spacious (except the shower room), comfortable, and quiet. The hotel has a nice exercise room. The full breakfast bar had much to offer and even gluten free items!

    Stayed in March 2024

  • Reviewed: March 5, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Double Suite with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    The breakfast could use some upgrading

    Everything but the breakfast

    Stayed in March 2024

  • Reviewed: February 29, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Suite with Sofa Bed
    • Stayed 4 nights
    • Submitted from a mobile device

    We loved the room, can't wait to come back!

    Stayed in February 2024

  • Reviewed: February 26, 2024

    10
    Very clean hotel, perfect experience
    • Leisure trip
    • Solo traveler
    • Double Suite with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    If it is necessary to point out what needs to be improved, it is that the hotel can consider upgrading the TV in the room. Nowadays, TVs are also enough. It would be better to upgrade them to 43-inch or 55-inch ultra-thin TVs. These changes can enhance the sense of technology in the room.

    The biggest feature of this hotel is that it is very clean. After entering the room, it can be seen that the facilities have been used for a period of time, but they are still very new. They are very clean. After careful examination, no stains were found. The style of the TV is not new, but when used with a set-top box, it has a high fluency. The mattress is soft and long enough. The height of the pillow is also satisfactory. The writing desk is very long, and the chair is easy to move. This one-bedroom suite can actually accommodate 6 people under the condition of efficient use of space. So the price is very acceptable. You can find everything you need in the room. The staff here are very friendly.

    Stayed in February 2024

  • Reviewed: February 25, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double Suite with Sofa Bed
    • Stayed 7 nights
    • Submitted from a mobile device

    The same breakfasts Monday-Friday and a little change on the weekends.

    The hours of the breakfast

    Stayed in February 2024

  • Reviewed: February 21, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Suite with Sofa Bed
    • Stayed 4 nights
    • Submitted from a mobile device

    Sringhill Suites was a VIBE! I came from out of state to San Antonio to celebrate my birthday & From the time I arrived to the last day of my stay was outstanding. Maraven, Sarah, Mari & Priscilla were the ladies that I interacted with the most and they did not disappoint. They even went so far to help my man plan a romantic, beautiful surprise for my birthday but helping him with setting up our room while we were out.... Omg it was the most beautiful experience! They gave us the best recommendation to placed to eat, hang out and just simply enjoy our time in San Antonio. The facility was under construction but never once did I notice or did it impact our experience. The place was nice, clean and very well kept. They had delicious complimentary breakfast and were very tentative. I am definitely making another trip to San Antonio and I will be staying here. Thank you again to Maraven, Sarah, Mari and Priscilla for providing us with an unforgettable experience. They made it so much more special for my love and I!!

    Stayed in February 2024

  • Reviewed: February 6, 2024

    9.0
    Clean, quiet, safe, good location, recommended; Slow elevator (if that matters)
    • Business trip
    • Solo traveler
    • King Suite with Sofa Bed
    • Stayed 3 nights

    The elevators are dreadfully slow. As in, take the stairs. There are staircases on both ends of the hallway. Choose a favorite and skip the loooong elevator wait. Otherwise an excellent hotel.

    The room, hotel, and staff were excellent. Quiet, comfortable, felt safe inside. Good location, clean sheets, nice pillows, everything worked well. Will definitely stay again. Thank you,

    Stayed in January 2024

  • Reviewed: January 8, 2024

    9.0
    Amazing location (near a Target and a Mall), great room and a variated breakfast
    • Leisure trip
    • Group
    • Double Suite with Sofa Bed
    • Stayed 2 nights

    Whole milk at breakfast was a little hard to find, and the lighting in the room was a bit dark.

    The staff was great, the breakfast was a good one with several options and the location was near a mall.

    Stayed in January 2024

  • Reviewed: January 6, 2024

    10
    Nice relaxing getaway
    • Leisure trip
    • Family with young children
    • Double Suite with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Beds were a bit hard but that’s all.

    The property was nice and clean. Friendly staff especially the front staff.

    Stayed in January 2024

  • Reviewed: January 2, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Suite with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Everything was great

    Great workers

    Stayed in January 2024

  • Reviewed: January 1, 2024

    8.0
    We would definitely return.
    • Leisure trip
    • Couple
    • Double Suite with Sofa Bed
    • Stayed 7 nights
    • Submitted from a mobile device

    Good variety.

    Stayed in December 2023

  • Reviewed: December 31, 2023

    8.0
    Not Terrible
    • Leisure trip
    • Family with young children
    • King Suite with Sofa Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    Noise from interstate. Cleanliness of elevators.

    Comfortable beds.Great friendly staff.

    Stayed in December 2023

Showing 1 - 25

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