401 North Frontage Road, New London, CT 06385, United States of America
#3 of 7 hotels in New London
Guests' ChoiceBased on 124 hotel reviews
7.6Cleanliness
8.0
Comfort
8.0
Location
7.9
Facilities
7.7
Staff
8.8
Value for money
7.1
Free Wifi
10.0
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
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End of dialog contentReviewed: April 17, 2024
Ashley
United States of AmericaNeeds some work in bathrooms
Stayed in April 2024
Reviewed: March 22, 2024
Alisha
United States of AmericaThe couch in our room was very uncomfortable making it so we could only sit and relax on the bed
Central location and very clean. Great staff as well.
Stayed in February 2024
Reviewed: December 22, 2023
Jae
United States of AmericaOld furnitures, weird room structure
Friendly staffs
Stayed in November 2023
Reviewed: October 27, 2023
Dawn
United States of AmericaNA
Very well maintained, clean, comfortable and very close to my home office I visit once a month
Stayed in October 2023
Reviewed: September 20, 2023
Chona
United States of AmericaNone
Staff for that evening was very pleasant and helpful
Stayed in September 2023
Reviewed: September 4, 2023
David
United States of AmericaThe only thing we did not like about the property where the beds were very uncomfortable and the pillows or uncomfortable but otherwise the room was very very nice
Stayed in September 2023
Reviewed: September 4, 2023
Andrew
United States of AmericaIt was just ok
Brandon the gentleman who greeted us
Stayed in September 2023
Reviewed: August 25, 2023
Melody
United States of AmericaThe carpet look old and the bathroom. But aside from that it’s good
Staff are friendly. The location is a bit creepy specially when the GPS show you the route with tight and looks like no where.
Stayed in August 2023
Reviewed: August 3, 2023
Erica
United States of AmericaShower Gel & Shampoo wasn’t refilled and there wasn’t enough for 2 people Cracked tiles in bathroom, tear in the bathroom wallpaper
Cleanliness, customer service, breakfast
Stayed in July 2023
Reviewed: July 13, 2023
Maryann
United States of AmericaNothing
Everything
Stayed in June 2023
Reviewed: July 4, 2023
Dan
United States of AmericaAll was good. A bit pricey, but it was, after all, a holiday weekend.
The staff was exceptional. Good breakfast - lotsa choices. Very comfortable.
Stayed in July 2023
Reviewed: April 2, 2023
Jennifer
United States of AmericaI didn't like that the pool was closed
The size of the rooms was amazing. The continental breakfast was the best I've ever had at a hotel.
Stayed in April 2023
Reviewed: July 11, 2022
Eady
United States of AmericaCost for room, wasn't notified about the pool being closed until after booking
Room comfort and amenities
Stayed in July 2022
Reviewed: May 9, 2022
Marianna
United States of Americawhen we were there entries at the back and sides were swimming with flies and it was only April.
rooms are very nice and spacious. The front sitting area in the room is very nice. beds very comfortable
Stayed in April 2022
Reviewed: March 12, 2022
Jamie
United States of Americapool wasn’t open
clean and convenient to locations
Stayed in March 2022
Reviewed: February 25, 2022
Thompson
United States of AmericaIt was a handicap ♿️ room. The tub was to to small to sit and soak in.
The room was nice, clean and efficient
Stayed in February 2022
Reviewed: December 3, 2021
Rachel
United States of AmericaIn a strip mall
huge room. nice kitchenette. view of water from back of the hotel
Stayed in November 2021
Reviewed: November 24, 2021
Call
United States of AmericaPlease get rid of the music as we entered the room - that scared me! And then to try to figure it out while in the dark - we could've done with out it.
Staff was lovely, breakfast was good, beds were comfy, room was BIG and the showers were hot - just what we needed as we traveled through the area (to see Conn College)!
Stayed in November 2021
Reviewed: November 2, 2021
Bruce
United States of AmericaEverything was nice and convenient.Place was clean, price was good for our stay.
Stayed in November 2021
Reviewed: October 1, 2021
Lendell
CambodiaNo issues.
Easy check in and check out, with a large and spacious room for a family of 4. Clean, and well executed COVID precaution measures without removing solid customer service.
Stayed in July 2021
Reviewed: September 6, 2021
Audra
United States of AmericaToo expensive for 3 nights
Stayed in September 2021
Reviewed: August 27, 2021
Anna
United States of AmericaBreakfast had a great selection and was well prepared.
Stayed in August 2021
Reviewed: August 23, 2021
Monica
United States of AmericaOur room was very hot, the air conditioning was terrible. The bathroom didn’t appear to be cleaned prior to our stay and the carpet and pull out bed was very outdated and dirty.
Very conveniently located. Staff was excellent and the breakfast was good.
Stayed in August 2021
Reviewed: August 19, 2021
Tom
GermanyPool was closed.
Excellent breakfast.
Stayed in August 2021
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