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  5. Reviews of Springhill Suites by Marriott Chicago Schaumburg/Woodfield Mall

Reviews of Springhill Suites by Marriott Chicago Schaumburg/Woodfield Mall This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

1550 McConnor Parkway, Schaumburg, IL 60173, United States of America

#17 of 31 hotels in Schaumburg

Guests' Choice

Review Score

Based on 207 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.1

  • Location

    9.1

  • Facilities

    8.3

  • Staff

    8.8

  • Value for money

    8.1

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 2, 2024

    9.0
    Nice
    • Leisure trip
    • Couple
    • King Suite with Sofa Bed
    • Stayed 2 nights

    Stayed there before. very nice, close to where we needed to be that weekend. will stay again if needed!

    Stayed in March 2024

  • Reviewed: February 12, 2024

    8.0
    Good stay
    • Leisure trip
    • Couple
    • King Suite with Sofa Bed and Adapted Tub - Mobility Accessible
    • Stayed 1 night
    • Submitted from a mobile device

    The whole hotel was a bit on the older side. Our bathroom fan was quite loud.

    Spacious room. Affordable price.

    Stayed in January 2024

  • Reviewed: February 6, 2024

    8.0
    Very Good
    • Business trip
    • Group
    • King Suite with Sofa Bed
    • Stayed 3 nights

    sofa / sleeper was wore out uncomfortable to sit on toilet did not shut down properly room was smaller than I was expecting

    Staff -especially Seth, was exceptional & went out of their way to assist several times, in many ways

    Stayed in February 2024

  • Reviewed: November 29, 2023

    8.0
    Convenient for visiting family
    • Leisure trip
    • Couple
    • King Suite with Sofa Bed
    • Stayed 8 nights
    • Submitted from a mobile device

    We arranged for housekeeping to come every other day. In our 8 night stay they never came.

    Spacious room

    Stayed in November 2023

  • Reviewed: November 17, 2023

    8.0
    It was nice
    • Family with young children
    • King Suite with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    The couch was very uncomfortable and uneven, and about every 40 minutes a loud noise came from the refrigerator woke me up in the night several times!

    Stayed in November 2023

  • Reviewed: November 11, 2023

    8.0
    Very Good
    • Family with young children
    • Double Suite with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Pullout was stained and the mattress was very thin and worn down. That's really my only complaint.

    The front desk staff were so friendly and professional. We felt welcomed right from check-in. Extremely good value and great location!

    Stayed in November 2023

  • Reviewed: September 25, 2023

    7.0
    I already done that.
    • Leisure trip
    • Group
    • Double Suite with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    My room was very cold. The heat wasn't working very good. I came back home with sore throat and nose all stopped up. Everything else was very good.

    Was good.

    Stayed in September 2023

  • Reviewed: August 21, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Suite with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    The hallway smell. It was horrible. The carpets definitely need to be ripped up and replaced. I also hated having carpet in the rooms. They are just horrible places for germs to hide. Plus it's easier to clean floors that are not carpeted. When you have a pool don't have carpet. Also a removable shower head would be nice so we could make sure we are really cleaning the showers. There are so many ways to make cleaning more effective and efficient. Leading into time and money saving.

    I liked having the sofa to sit on and the little table for games. There were a lot of us and having the sofa let us hang out without sitting on other people's beds.

    Stayed in August 2023

  • Reviewed: August 17, 2023

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • King Suite with Sofa Bed
    • Stayed 4 nights
    • Submitted from a mobile device

    Room was freezing, kept turning thermostat up, but still ran almost constantly. Pillows were very flimsy had to stack them to get comfortable.

    Breakfast was delicious, offered plant based milk options. Room was spacious and had a nice layout.

    Stayed in August 2023

  • Reviewed: August 13, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Double Suite with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Couch bed not very comfy

    Comfortable beds

    Stayed in August 2023

  • Reviewed: August 12, 2023

    9.0
    Was a nice place to stay.
    • Leisure trip
    • Family with young children
    • King Suite with Sofa Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    Big gaps under doors so the noises from the hall could be heard. Breakfast area is very small with not enough sitting. Many people had to stand eating.

    Clean comfortable rooms.

    Stayed in July 2023

  • Reviewed: August 2, 2023

    7.0
    Great location but hotel could use some updating
    • Leisure trip
    • Family with young children
    • King Suite with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    We had 3 rooms. One we needed to use the sofa bed. I had specifically asked and made sure we had three beds in that room. The sofa bed was broken and dirty when we went to use it. Told the front desk about the problem and they were supposed to fix it, as they also said that room was listed for them as needing repairs. It did not get fixed by the time we returned for the evening. They couldn’t do anything about it as they said the room with extra beds was locked and they couldn’t get in. They did end up refunding one night but we still had to sleep one of our party in a room with others. Not a great situation for us. There were other repairs that should be done.

    Great location! Lots of shopping and restaurants.

    Stayed in July 2023

  • Reviewed: August 2, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Suite with Sofa Bed
    • Stayed 8 nights

    we stayed for a week and we had to keep getting our key card reset about 5 times, after the 3rd time it was very irritating especially getting to your room and having to go back down to get it reset. Housekeeper was very loud, there would be a group of them talking loudly in the hallway, if you want to sleep in you can forget about it, laundry room was loud, people were doing laundry at 5:30 in the morning.

    the location was great, in the center of everything, breakfast was good, staff is friendly.

    Stayed in July 2023

  • Reviewed: July 29, 2023

    8.0
    Overall I would stay here again
    • Leisure trip
    • Group
    • Double Suite with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    The breakfast was not much options

    The room was extremely clean and lot of space for my family

    Stayed in July 2023

  • Reviewed: July 6, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Double Suite with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    I was extremely concerned upon check-in when my hotel key opened a room that was already occupied at 11:00 pm at night. That should never happen!

    Convenient

    Stayed in July 2023

  • Reviewed: June 30, 2023

    8.0
    Great! with a minor hiccup.
    • Business trip
    • Group
    • King Suite with Sofa Bed
    • Stayed 1 night

    Our TV kept going in and out. It was late night and they said they would switch it out in the morning but we we checking out that day. So, we were not happy campers because we could never finish a movie!

    Service and cleanliness. Location was great also.

    Stayed in June 2023

  • Reviewed: June 29, 2023

    8.0
    Very Good
    • Business trip
    • Family with young children
    • Double Suite with Sofa Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    Rooms will not be cleaned unless one requests

    Front desk staff were friendly

    Stayed in June 2023

  • Reviewed: June 19, 2023

    9.0
    9 out of 10
    • Business trip
    • Group
    • King Suite with Sofa Bed
    • Stayed 3 nights

    Though it's pretty clean, no dust, no bug, but I feel itchy when I sleep on the bed. Also, there are some weird smell in the building, at the beginning I thought it's the smell of America, but after these days I live in other place, I think it's not normal.

    Front desk is friendly, I can get the answer easily from her. Breakfast is kind of salty, I think it's the difference between Eastern and Western. But the oat milk is awesome, I love it so much!

    Stayed in June 2023

  • Reviewed: June 5, 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Suite with Sofa Bed
    • Stayed 1 night

    More breakfast options

    It was clean spacious and had breakfast

    Stayed in June 2023

  • Reviewed: May 27, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Double Suite with Sofa Bed
    • Stayed 4 nights

    Little problem upon check in which was solved by the InCharge in a professional way.

    Excellent breakfast, nice staff, safe area, clean quiet room

    Stayed in May 2023

  • Reviewed: May 15, 2023

    8.0
    Very comfortable and pleasant
    • Business trip
    • Couple
    • Double Suite with Sofa Bed
    • Stayed 6 nights
    • Submitted from a mobile device

    Kitchen amenities not great

    The location was hood and the breakfast was adequate when you are in a hurry for business

    Stayed in April 2023

  • Reviewed: April 22, 2023

    9.0
    An enjoyable time was had by all.
    • Leisure trip
    • Group
    • Double Suite with Sofa Bed
    • Stayed 4 nights

    The breakfast was very good. It was next to the lobby, clean with a variety of dishes that were very tasty.

    Stayed in March 2023

  • Reviewed: February 6, 2023

    9.0
    Excellent service!!
    • Business trip
    • Solo traveler
    • King Suite with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    The breakfast was good but not enough for the amount of people who needed breakfast before our conference.

    close to my event, restaurants and shopping.

    Stayed in February 2023

  • Reviewed: January 11, 2023

    7.1
    Good
    • Family with young children
    • Double Suite with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Dated , rooms could have been cleaner and the beds more comfortable . Breakfast was average .

    Staff was super friendly and accommodating

    Stayed in December 2022

Showing 1 - 25

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