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Reviews of SpringHill Suites Cincinnati Airport South This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

7492 Turfway Road, Florence, KY 41042, United States of America

#9 of 31 hotels in Florence

Guests' Choice

Review Score

Based on 170 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.9

  • Location

    8.9

  • Facilities

    8.6

  • Staff

    9.0

  • Value for money

    8.2

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 30, 2024

    9.0
    This property far exceeded a Courtyard by Marriott that we stayed at on the same trip.
    • Business trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 1 night

    The only thing we did not like was the oatmeal was too runny. Big deal, right? <laughing>

    The room was set up beautifully for short or extended stay use. Bathroom lighting excellent and sink area large. Very nice separation between the toilet area and the shower/sink area. TV was very easy to use and to find the "guide" to locate shows of choice. AC/Heat was efficient and effective. The "food store" selections were varied and many choices offered in each category (snacks, frozen food, drinks).

    Stayed in April 2024

  • Reviewed: April 20, 2024

    7.0
    Pretty good hotel
    • Leisure trip
    • Family with young children
    • Queen Studio with Sofa Bed and Adapted Tub - Mobility and Hearing Accessible
    • Stayed 4 nights
    • Submitted from a mobile device

    There was trash under our bed. No hot tub

    Decent breakfast. Beds were ok.

    Stayed in April 2024

  • Reviewed: April 8, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Studio with Sofa Bed and Adapted Tub - Mobility and Hearing Accessible
    • Stayed 1 night
    • Submitted from a mobile device

    The pool wasn't very warm and kinda small but we were only there one night so it was fine the pool went from 1 and half feet to a drop off of 5 ft back to 3 feet which was kinda weird but we dealt with it with two small children we would stay again nice place.

    It was really nice to be close to the airport for our trip and very clean.

    Stayed in April 2024

  • Reviewed: February 20, 2024

    9.0
    Nice hotel, nice staff but for price needs to offer more perks
    • Leisure trip
    • Family with young children
    • Queen Studio with Sofa Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    Breakfast set up could use some change. The traffic doesn't flow well so everyone in bunched in one area. Prices for a bottle of water, almost $10 was ridiculous. Room 407 heat has issues. There were left over trash from previous person that stayed in room. It was on top shelf where microwave is. Family in room 408 and the couch in there has stains on ot.

    Staff were nice, room was nice.

    Stayed in February 2024

  • Reviewed: December 20, 2023

    8.0
    Will stay there again.
    • Business trip
    • Solo traveler
    • Queen Studio with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Supposed to be a King size bed instead of a Full size.

    Location

    Stayed in December 2023

  • Reviewed: November 6, 2023

    8.0
    Perfect for what I needed
    • Leisure trip
    • Solo traveler
    • King Studio with Sofa Bed
    • Stayed 1 night

    N/A

    Late staff was very polite and upbeat. Check in went smooth. Proximity to airport was most important.

    Stayed in October 2023

  • Reviewed: September 5, 2023

    7.0
    Ok
    • Business trip
    • Group
    • Queen Studio with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    They said they had a hot tub Whirlpool when I got there it was a small pool with no hot tub or whirlpool and the pool was not heated it was cold

    Stayed in September 2023

  • Reviewed: July 31, 2023

    7.0
    It was a nice stay but charged more than I was suppose to be charged.
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    I got charged $50.00 more than I was suppose to be charged. Also when I booked it said there was a hot tub. No hot tub on property.

    The property was clean and the staff was very nice.

    Stayed in July 2023

  • Reviewed: July 23, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    About 4:30am, we had lots of rattling on our door handle. It lasted about 10-15 minutes before whoever it was went away. Not something that the hotel can do so much about, but it was the biggest dislike.

    Staff was super friendly throughout check in/out. Offered multiple suggestions on surrounding entertainment and food options! Rooms were overall clean though there were some crumb-like things on the bed. Check out being at 12:00 was super nice (especially when we went to a concert the night before).

    Stayed in July 2023

  • Reviewed: July 23, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Queen Studio with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Lotion provided inthe bathroom was a used bottle that was empty

    The room was great

    Stayed in July 2023

  • Reviewed: July 18, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Studio with Sofa Bed and Adapted Tub - Mobility and Hearing Accessible
    • Stayed 1 night
    • Submitted from a mobile device

    At first they couldn't find my room but figured out it was put into their system by my first name comfortable and welcoming

    Very nice and big room, very comfortable bed and had a great night sleep

    Stayed in July 2023

  • Reviewed: July 18, 2023

    8.0
    Other than comments above, stay was very good.
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 2 nights

    Room was very clean, but there was one waste basket for the toilet area but no waste basket in the powder/shower room. Additionally, I will not be booking through Booking.com in the future as we were unable to take advantage of my husbands "first Responder" discount through them but we were told at the hotel that we should have booked it through Marriot in order to receive this discount. Those who put their life on the line should be given a more beneficial discount through Booking.com.

    Breakfast was not as good as it used to be, but was palatable. Also, there used to be potatoes but now there is none.

    Stayed in July 2023

  • Reviewed: June 7, 2023

    8.0
    Nice area
    • Leisure trip
    • Family with young children
    • King Studio with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Bed was a little too soft and sheets a little rough. Would have preferred a TV in the bed area but the living room was nice.

    Food was great, staff was friendly, location nice.

    Stayed in June 2023

  • Reviewed: May 15, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Great star. It was clean and well taken care of. Breakfast was great. I would absolutely stay again.

    Stayed in May 2023

  • Reviewed: February 8, 2023

    9.0
    Nice property
    • Leisure trip
    • Family with young children
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    The sink in the toilet closet did not have a counter or a soap dispenser & towel hanger. The lighting in the vanity/shower area was a bit lacking. Not quite dark, but a bit shaded.

    Property was clean. Parking lot was very well lit. Staff was very friendly & helpful. Loved the fact that there was a separate tiolet closet with sink.

    Stayed in February 2023

  • Reviewed: November 24, 2022

    9.0
    ok
    • Leisure trip
    • Family with young children
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    it should have been cleaner they are using laminate flooring and our feet and socks were black yuck! it looked like it was never mopped I did not like separate shower toilet areas I’m in middle of potty training and it was a bit of inconvenience with the 2 rooms

    beautiful hotel

    Stayed in September 2022

  • Reviewed: October 15, 2022

    9.0
    Great room layout for big families!
    • Leisure trip
    • Family with young children
    • Queen Studio with Sofa Bed
    • Stayed 1 night

    We had to go down to the front desk to get bedding for the trundle bed and couch, it must not have been restocked from the previous stay. The pool was closed for extensive repairs, and we didn't know that until we arrived.

    The room was spacious and clean. We liked the divider between the seating area and the sleeping area. They had the bathroom and the shower in two separate spaces, each with its own barn door, which was really nice with a bunch of teenagers! The beds and pillows were very comfortable.

    Stayed in October 2022

  • Reviewed: October 4, 2022

    9.0
    Party weekend
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Being woken up at 6a.m. by loud music from outdoor speakers below our room.

    Location, size of the room, cleanliness.

    Stayed in October 2022

  • Reviewed: September 8, 2022

    9.0
    Wonderful time
    • Leisure trip
    • Family with young children
    • Queen Studio with Sofa Bed
    • Stayed 4 nights

    Nothing

    Clear good space

    Stayed in August 2022

  • Reviewed: August 28, 2022

    9.0
    Great staff and clean rooms
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 1 night

    They could have left bar soap in the room. They did have body wash and shampoo but bar soap for hand washing would have been great. Maybe it was a oversight

    Staff was friendly and the breakfast area was excellent. Room was very clean.and good size

    Stayed in August 2022

  • Reviewed: August 27, 2022

    9.0
    Clean, Comfortable. Great Service
    • Leisure trip
    • Solo traveler
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    That I only stayed one night! :-)

    Great Staff

    Stayed in August 2022

  • Reviewed: August 21, 2022

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Pillows too hard

    Super

    Stayed in August 2022

  • Reviewed: August 4, 2022

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Queen Studio with Sofa Bed
    • Stayed 3 nights

    Need more waste baskets and towels.

    The rooms were spacious and clean.

    Stayed in August 2022

  • Reviewed: May 29, 2022

    9.0
    good.
    • Leisure trip
    • Family with young children
    • Queen Studio with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    breakfast is disappointing.

    room setup was good. separating the bathroom is great idea.

    Stayed in May 2022

Showing 1 - 25

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