17280 Valley Mall Road , Hagerstown, MD 21740, United States of America
#6 of 23 hotels in Hagerstown
Guests' ChoiceBased on 214 hotel reviews
8.3Cleanliness
8.8
Comfort
8.6
Location
9.0
Facilities
8.4
Staff
8.8
Value for money
8.2
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 4, 2024
Amanda
CanadaSwimming pool, gym, great size room
Stayed in May 2024
Reviewed: March 28, 2024
Lisa
United KingdomSound of traffic was very loud in my room, Hilton hotels on a similar level provide moisturising lotion, would be good for Marriott to follow suit.
The room was comfortable. I liked the option of purchasing microwavable meals to eat in my room. Parking was good.
Stayed in March 2024
Reviewed: March 13, 2024
Meranda
United States of AmericaThe pool closes too early !
The rooms were very big and clean !!
Stayed in March 2024
Reviewed: February 11, 2024
Samuel
United States of AmericaBed noise from interstate.
Location
Stayed in February 2024
Reviewed: February 9, 2024
Hilary
CanadaThe layout of the room was a bit odd. The TV wasn’t watchable from the couch so we had to rearrange furniture
Very clean, obviously new. Handy to the highway
Stayed in February 2024
Reviewed: December 1, 2023
Bridget
United States of AmericaFan for heating and cooling was very loud
It was good,maybe longer hours Have fresh fruit available
Stayed in November 2023
Reviewed: October 22, 2023
Nicole
United States of AmericaToilet was running all night
Breakfast was good and variety was nice,, location was good, too
Stayed in September 2023
Reviewed: October 13, 2023
Haley
United States of AmericaThere was not a hot tub as shown in pictures.
All rooms have a pullout sofa bed which is a nice addition. The rooms are very spacious. Indoor Pool, nice outdoor patio furniture, clean facilities. There was not a hot tub as pictured.
Stayed in September 2023
Reviewed: October 2, 2023
Irene
United States of AmericaWe had no towels & sheets in the room, and I had to deliver the towels to the room myself. There was no juice available in the morning and my kids had to drink water with their food.
Clean, new hotel. Close to shopping and restaurant. Very close to the highway.
Stayed in September 2023
Reviewed: October 2, 2023
Barry
United States of AmericaNo spa. I chose this location based on the availability of a spa/hot tub and geographical location to C&O bike trail head. Apparently a recent renovation that removed the spa feature was not updated on the website where I filtered my search options. Spa signage was still in the elevator. I never like rooms where the tv is set at an angle to the sleeping area and the seating area. It simply does not serve either area well.
Friendly efficient staff and a pleasant room
Stayed in October 2023
Reviewed: September 17, 2023
Debra
United States of AmericaAbsolutely no hot water and the water pressure was terrible 
Location and cleanliness 
Stayed in September 2023
Reviewed: August 21, 2023
Krzysztof
CanadaCould hear noise from highway
Very clean,great breakfast,great staff.
Stayed in August 2023
Reviewed: August 17, 2023
Katherine
United States of AmericaCould hear the highway from our room (all night), construction in lower level so fitness center was temporarily closed.
Clean, decent breakfast
Stayed in August 2023
Reviewed: August 2, 2023
Dave
United States of AmericaRoom was really nice for our needs. Location within walking distance is great when you’ve been driving all day
Stayed in July 2023
Reviewed: July 21, 2023
Amy
United States of AmericaThe pool was under construction.
Great space and staff
Stayed in July 2023
Reviewed: July 4, 2023
Dorothy
United States of Americaolder and needed some upgrades, which they are starting.
Easy access off of highway, generous room space, complimentary breakfast.
Stayed in July 2023
Reviewed: May 8, 2023
Patricia
United States of AmericaRoom showing wear, fan in bathroom not working.
Convenient location
Stayed in May 2023
Reviewed: April 24, 2023
Lyford
United States of AmericaNothing was wrong, NO dislikes.
The location was good. We enjoyed the gym and pool..
Stayed in April 2023
Reviewed: April 13, 2023
Maureen
United States of AmericaBreakfast was nothing special , especially compared to the one we had yesterday in Columbia, SC!
It was clean and comfortable.
Stayed in April 2023
Reviewed: April 7, 2023
Alice
United States of AmericaNothing at all
The beds were comfortable
Stayed in March 2023
Reviewed: February 25, 2023
Lavita
United States of AmericaCleanliness, comfort, location
Stayed in February 2023
Reviewed: February 13, 2023
Antonia
United States of Americathe maids literally tried to break in at 9am and we had the latch shut so they banged the door open and shut Like 5 times! when we left at 11 which was check out, there was a man maid waiting for us who gave us a dirty look and went instantly into the room to clean it. other than this- it was great! even gave us 2 AAA batteries which we needed.
very clean and nice and upscale! everything worked and was brand new looking!
Stayed in February 2023
Reviewed: February 13, 2023
Todd
United States of Americabreakfast ——- when got there out of almost everything counter had food all over it been to a lot of hotel was the worst I’ve ever seen.
stay was great and so was the location
Stayed in February 2023
Reviewed: February 12, 2023
Crystal
United States of AmericaThe hot tub was cold and the ceiling was falling in the pool area and no pool towels. Kids were yelling and jump in halls and rooms. Not enough food of breakfast with the amount of people staying.
how close it was to shops.
Stayed in February 2023
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