863 South Broadway, Lexington, KY 40504, United States of America
#24 of 88 hotels in Lexington
Guests' ChoiceBased on 186 hotel reviews
8.7Cleanliness
9.1
Comfort
9.1
Location
9.1
Facilities
8.9
Staff
9.2
Value for money
8.3
Free Wifi
8.5
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 14, 2024
Jennifer
United States of Americahard to find, signage needs to be a bit brighter at the street
location to UK
Stayed in May 2024
Reviewed: May 6, 2024
Morgan
United States of AmericaHusband felt bed was too soft.
Clean and great parking
Stayed in April 2024
Reviewed: April 30, 2024
Melinda
United States of AmericaFor the price the breakfast could have been better.
Cleanliness is most important to me.
Stayed in April 2024
Reviewed: April 28, 2024
David
United States of AmericaFurther away from Rupp arena then I thought.
Allowed for late checkout, which was very nice.
Stayed in April 2024
Reviewed: April 18, 2024
Tahney
United States of AmericaThe only real complaint I had was some of the staff were more helpful and nice than others. And a hot tub would have been nice! Also, there was a major problem with the water from the shower getting all over the bathroom floor. We had to use lots of towels to keep it from soaking the entire bathroom.
Very close to the places we were needing to go to that week. We could walk to several places we needed to go. The kids really enjoyed the pool. The shower had excellent water pressure!
Stayed in March 2024
Reviewed: March 29, 2024
Adams
United States of Americanoise But must be aware that hotel can not control traffic noise ( trash pickup )
Lots of selections. Well arranged. Very appropriate for a person staying at the hotel !
Stayed in March 2024
Reviewed: March 24, 2024
Jamie
United States of AmericaNa
Everything
Stayed in January 2024
Reviewed: March 22, 2024
Crystal
United States of AmericaWonderful
Stayed in March 2024
Reviewed: March 11, 2024
Kayla
United States of AmericaThe staff was so friendly and the room and bathroom were very clean! We'll definitely stay there again.
Stayed in March 2024
Reviewed: March 10, 2024
Carol
United States of Americaproximity to UK hospital
Stayed in March 2024
Reviewed: March 5, 2024
Beverly
United States of AmericaGreat breakfast. Stay was excellent.
Stayed in March 2024
Reviewed: February 22, 2024
Jennifer
United States of AmericaVery affordable and clean. The staff was very friendly and helpful. The front desk called after check-in and made sure everything was satisfactory.
Stayed in February 2024
Reviewed: February 10, 2024
Michelle
United States of AmericaN/A
Exceptionally clean, exceptional hospitality, safe, excellent quality!
Stayed in January 2024
Reviewed: January 6, 2024
Susan
United States of AmericaAlthough it was Christmas morning at check out, the breakfast was not so great. The coffee was awful and un-drinkable. There were not many people there, but because it was Christmas morning, I wish that it was a little better.
The check in was great. The room was excellent. It was very clean and spacious. It had everything that we needed for a one night stay.
Stayed in December 2023
Reviewed: January 2, 2024
Ronnie
United States of AmericaFree breakfast ending at 9am is to early, should be minimum 10am.
Location was great. Staff was awesome.
Stayed in January 2024
Reviewed: December 14, 2023
Cassie
United States of AmericaNice room and friendly staff!
Stayed in December 2023
Reviewed: December 4, 2023
Leroy
United States of AmericaNothing
It was very clean and had an awesome Breakfast .
Stayed in December 2023
Reviewed: November 29, 2023
Barbara
United States of AmericaBreakfast was standard
Stayed in November 2023
Reviewed: November 28, 2023
Honi6
United States of AmericaA/c would shut off and room would get stuffy.
Great space, fridge and microwave were handy. Bathroom is large.
Stayed in November 2023
Reviewed: November 23, 2023
Kenneth
United States of AmericaSatisfied with stay
Close to venue Room configuration Breakfast Pleasant desk hosts
Stayed in November 2023
Reviewed: November 5, 2023
Deborah
United States of AmericaMaybe improve the breakfast. Maybe add donuts or more pastries.
Everyone was so nice and everything we asked for they got us and seemed happy to accommodate. Especially the front desk ladies!
Stayed in November 2023
Reviewed: October 12, 2023
Steven
United States of AmericaBreakfast was not appealing or good.
Stayed in October 2023
Reviewed: October 12, 2023
Courtney
United States of AmericaCould use bigger trash cans in the rooms.
Staff was extremely friendly and hotel was very nice and very clean! Loved my stay at springhill suits!
Stayed in October 2023
Reviewed: October 10, 2023
Benita
United States of AmericaVery clean and comfortable
Stayed in September 2023
Faverges, France
Villard-de-Lans, France
Sedalia, USA
Momchilovtsi, Bulgaria
Punta Gorda, USA
Moscow, Russia
Erzurum, Turkey
Duncannon, Ireland
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content