9960 Independence Park Drive, Richmond, VA 23233, United States of America
#39 of 74 hotels in Richmond
Guests' ChoiceBased on 191 hotel reviews
7.7Cleanliness
8.1
Comfort
8.2
Location
8.6
Facilities
7.9
Staff
8.7
Value for money
7.9
Free Wifi
9.1
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 5, 2024
Pat
United States of AmericaThe wonderful staff pool the breakfast great stay
Stayed in April 2024
Reviewed: February 28, 2024
Celia
United States of AmericaBathroom need special attention to details when clean. Everything else was fine.
Location and quiet.
Stayed in February 2024
Reviewed: February 26, 2024
Barnett
United States of AmericaI didn't like the flat response that I received from the person behnd the desk when we checked in, More disliked was the surprise incidental fee that was charged when I checked in.
Location was fine. Parking was great, and there were multiple access points to the facility. Breakfast was on time as promised, and there were a variety of options.
Stayed in February 2024
Reviewed: February 19, 2024
Thomas
United States of AmericaI liked everything, no issues.
Nice room, comfortable bed, good breakfast
Stayed in February 2024
Reviewed: August 18, 2023
Cynthia
United States of AmericaIncluded breakfast could have offered more than just one breakfast meat and food could have been warmer.
I liked the layout of the rooms, the amenities and hotel location.
Stayed in August 2023
Reviewed: July 19, 2023
Howe
United States of AmericaBreakfast wasn’t great. Food bland and cold. Our key cards kept not working for our room and fitness center. The staff fixed it right away but it was a pain in the butt.
Very clean. Staff was super friendly and helpful.
Stayed in July 2023
Reviewed: May 14, 2023
Gregork
PolandBreakfast cood be with more variety
Big and comfortable beds, people at the recpetion very friendly
Stayed in May 2023
Reviewed: May 11, 2023
Vickie
United States of Americatv broken
convenient location
Stayed in April 2023
Reviewed: April 24, 2023
Baptiste
United States of AmericaThe location, it isnt near much. you need a car to get most of what you need
They served breakfast and it was actually good.
Stayed in February 2023
Reviewed: April 14, 2023
Gray
United States of AmericaLove our stay. The room was spacious and clean. Breakfast was great and the lady in charge was wonderful. Staff were friendly too!
Stayed in April 2023
Reviewed: March 12, 2023
Jazmine
United States of Americathe bed was extremely hard to sleep on. the Toilet had issues flushing.
The place had a ton of Amenities, was near a main highway.
Stayed in March 2023
Reviewed: February 1, 2023
Sharon
United States of Americana
rooms were comfortable and clean; shower was excellent
Stayed in January 2023
Reviewed: January 5, 2023
Cynthia
United States of Americathe morning staff
the night reception was great She was very helpful and respectful pleasant but the morning receptionists was off puddings
Stayed in January 2023
Reviewed: October 4, 2022
Isabelle
United States of AmericaTV was not working.AC/heating very loud.
Stayed in September 2022
Reviewed: September 4, 2022
Charmaine
United States of AmericaThe carpet in the bedroom was stained.
The hotel outside and lobby areas were well maintained. The beds were comfortable and the breakfast had a good selection of fruits, yogurts etc.
Stayed in August 2022
Reviewed: August 29, 2022
Tamari
United States of Americathey didn’t have our rooms saved had to rebook
everything especially the room
Stayed in August 2022
Reviewed: June 20, 2022
Pamela
United States of AmericaWe had to change rooms because our bathroom light wasn’t working. We checked in mid afternoon so we could come back and take showers after my sons game, we stopped at the front desk on the way to the game to let them know the light was out but when we got back (4 hours later) they hadn’t even looked at it. We had to wait for someone to come fix it then after 20 minutes found out it could not be fixed, we had to change rooms so only one person got a shower before dinner( the staff tried to make it right but it was disappointing) also the hallways, breakfast sitting area and lobbies were uncomfortably hot.
The breakfast was good except for the eggs. The selection was excellent but the hot food was basically the same thing both days. Thankfully it was something my kid would eat.
Stayed in June 2022
Reviewed: June 9, 2022
Jessica
United States of AmericaNo air throughout the hotel hallways.
Comfortable and clean, spacious room
Stayed in June 2022
Reviewed: June 6, 2022
Erlin
United States of AmericaOn my second night I had to book into a different room since there wasn't room availability when I first checked in. The bathroom shower curtain in the second room was dirty.
Stayed in June 2022
Reviewed: May 27, 2022
Cyndee
United States of AmericaTV tuner didnt work well and there was no pamphlet telling you what stations were available
Nice hotel in a good location for what we needed.
Stayed in May 2022
Reviewed: May 20, 2022
Yvonne
United States of AmericaClean comfortable room. Reasonably priced.
Stayed in May 2022
Reviewed: April 10, 2022
Sonya
United States of AmericaThe breakfast list was limited on fresh fruit. Only had bananas that was not ripened. Salty bacon, scrambled eggs and soft French toast. Also the toilet did not flush well.
The cleanliness and the staff was very pleasant.
Stayed in April 2022
Reviewed: March 31, 2022
Carolyn
United States of AmericaMore choices; less sweet high carb items
Breakfast was unsatisfactory. Little choice and almost no options for a special diet. (Diabetic)
Stayed in March 2022
Reviewed: March 19, 2022
Rob
United States of AmericaEverything was great!
The easy access to the highway and the breakfast was a nice touch.
Stayed in February 2022
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