461 Wisconsin Dells Parkway, Wisconsin Dells, WI 53965, United States of America
#12 of 74 hotels in Wisconsin Dells
Guests' ChoiceBased on 290 hotel reviews
8.4Cleanliness
8.7
Comfort
8.6
Location
9.1
Facilities
8.7
Staff
8.7
Value for money
8.2
Free Wifi
8.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: March 13, 2024
Monica
United States of AmericaI did not like that there was construction going on over our room. It was annoying. I did complain, at the time there were no other rooms available or should I say I was told that they had not been cleaned. Our stay was for two days, and our room were never serviced (cleaned). We had towels piled up. I was told that we have to request that our rooms be cleaned; and there was NO signage in the room, or outside.
The complimentary breakfast was nice.
Stayed in March 2024
Reviewed: February 28, 2024
Chanel
United States of AmericaI cant say I didn’t like anything
Rooms were BIG AND VERY CLEAN! All staff were wonderful the entire hotel was extremely clean
Stayed in February 2024
Reviewed: February 22, 2024
Patrice
United States of AmericaI would have like a whirlpool.
Breakfast was good. The hotel was quiet. Good lightening in the halls and parking lot.
Stayed in February 2024
Reviewed: January 2, 2024
Jayme
United States of AmericaThe hotel lacked in cleanliness at the pool area as well as inside. TONS of hair all around the pool room floor as well as floating in the pool. Honestly, it was disappointing to see that the pool looked like it hadn't been cleaned in weeks, if not months. The cake topper was the older gal (mid to late 60s/70) we encountered in the afternoon. Lady shouldn't be working in customer service. She was rude & not friendly to my child, who was simply asking a question. In return, she told her she had no time. Then we wanted to watch the Packer game in the social area which we were told YES the day pior & we got the game on yet the older gal puts it at a level 3 & me at 40 can barely hear the competitor's!! What a crock! Needless to say, she ruined our stay. We'll try a different hotel next time we're in town. Overall, it was not worth the $505 bill.
Nice hotel. Clean, big rooms. Breakfast was great!
Stayed in January 2024
Reviewed: December 2, 2023
Ivan
United States of AmericaThe place was very clean.. I like this so much that I'm staying again in December
Stayed in November 2023
Reviewed: November 30, 2023
Mickens
United States of AmericaThe pool
The breakfast was great The location was fine The room was comfortable and roomier
Stayed in November 2023
Reviewed: October 28, 2023
Debora
United States of AmericaOur room had numerous large live insects in it. At first, we thought okay it's just one. After finding several more we decided to leave as it would be impossible to relax in the room. We were probably there for less than 1/2 hour. On our way down to the lobby we ran into another guess who said "oh you have some too". We were told by the front desk person that we would receive a refund for the night. Three plus weeks later, we still have not received a refund and are now told that since the room was booked through Booking.com we would have to get the refund from them. At this point no refund was received from either party.
Location.
Stayed in October 2023
Reviewed: October 26, 2023
Moises
United States of AmericaI did not like tha
The hotel was pretty clean and is in a good location.
Stayed in October 2023
Reviewed: September 26, 2023
Kelsie
United States of AmericaI expected more for the price. The room was clean, but other areas weren’t super clean (for example the hallway carpet was pretty dirty and didn’t look like it had been vacuumed in days and remained dirty our whole stay). The bed was a little hard. Lastly, I wasn’t impressed with the breakfast- we actually ended up going out instead of having the included breakfast.
Perfect location- super close to restaurants, water parks, and other attractions. The room was nice and clean. Their policy is rooms are only cleaned upon request; the one day we requested our room to be cleaned the staff did a great job.
Stayed in September 2023
Reviewed: August 30, 2023
Ronald
United States of AmericaThe room
Breakfast
Stayed in August 2023
Reviewed: August 19, 2023
Leticia
United States of AmericaNothing
Staff.was great
Stayed in July 2023
Reviewed: August 13, 2023
Galon
United States of AmericaI was charged the day I arrived, and I was charged the day. I left two room charges for the same one night.
Stayed in July 2023
Reviewed: August 11, 2023
Tim
United States of AmericaBreakfast was great, nice location. The hotel and staff were great I would stay here again.
Stayed in August 2023
Reviewed: August 6, 2023
Rachel
United States of AmericaCheck-in at the beginning of the stay was not great. It was an anniversary stay for my parents & at check-in they were told the stay was not paid for when it had been prepaid for weeks. The lights and doors were hard to manage in the room if you wanted a small amount of light at night instead of having a pitch black room. The bed was hard and the air conditioning wouldn't stop running.
It was an amazing location. Close to everything. The lady at the front desk in the morning was great! The room was spacious and the linens were comfortable.
Stayed in August 2023
Reviewed: July 8, 2023
Shantwania
United States of AmericaStaff was rude and beds are super uncomfortable
The layout of the room as well as the bathroom
Stayed in July 2023
Reviewed: July 5, 2023
Sonya
United States of AmericaMaybe a hot tub would be a good exception?
The cleanliness was on point. The staff was exceptional. We would definitely stay here again.
Stayed in July 2023
Reviewed: July 3, 2023
Davis
United States of AmericaCereals found on sofa bed when opened. Less child friendly due to position of wash basin and soap dispenser. Breakfast is okay but no value for money.
Spacious room, spacious bathroom and walk-in closet.
Stayed in July 2023
Reviewed: June 11, 2023
Dan
United States of AmericaMorning manager was irritated that I asked about getting a second charge for my reservation removed. Second charge is still pending. Room 415 has mold in the bathroom and the sink was clogged.
Breakfast was very good.
Stayed in June 2023
Reviewed: June 9, 2023
Kathy
United States of Americathe location and it doesn’t offer continental breakfast
How clean it was
Stayed in May 2023
Reviewed: May 22, 2023
Gary
United States of AmericaThe staff was excellent very helpful. The hotel was everything the broucher said and more The breakfast was outstanding!! A great stay I will be back!
Stayed in May 2023
Reviewed: May 10, 2023
Rosa
United States of AmericaThe weather could of been better.
Breakfast was great everything was fresh . The location was just perfect .
Stayed in May 2023
Reviewed: May 9, 2023
Cheryl
United States of Americaeverything clean super cool lay out of the room modern retro design and breakfast
it was beautiful
Stayed in April 2023
Reviewed: May 1, 2023
Amber
United States of AmericaNothing I disliked
I thought the hotel was beautiful.
Stayed in April 2023
Reviewed: April 27, 2023
Robin
United States of AmericaNothing
It was fine
Stayed in March 2023
Reviewed: April 16, 2023
Divona
United States of AmericaOnly thing was a small fridge..everything else was amazing
We loved our stay...bathroom and rooms are very big...Clean..great breakfast..friendly staff...we would recommend to others..
Stayed in April 2023
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