300 A1A Beach Boulevard, Saint Augustine Beach, FL 32080, United States of America
#4 of 18 hotels in Saint Augustine Beach
Guests' ChoiceBased on 680 hotel reviews
8.4Cleanliness
8.9
Comfort
8.9
Location
9.2
Facilities
9.0
Staff
8.8
Value for money
7.7
Free WiFi
7.5
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 17, 2024
Douglas
United States of AmericaI did not like the valet parking fee surprise when I got there. If it was in then booking I missed it. I would rather have it in the room fee so I know the cost before I get there and not a surprise of an additional $40 per day.
Everything
Stayed in May 2024
Reviewed: May 12, 2024
Brenda
United States of AmericaI thought the parking rate was ridiculous. Already had to pay for a rental car and the hotel costs then to get this charge…
Beautiful and up to date, liked the free lounge chairs and umbrella
Stayed in May 2024
Reviewed: May 4, 2024
Robert
United States of AmericaHotel had pool bar closed workers making noise on pool bar beach replenishment noise Porta potty really!!!!
Hotel good, valet good breakfast ok
Stayed in May 2024
Reviewed: April 27, 2024
Mcconnell
United States of AmericaAt first , I didnt like the fact that you had to valet your car and that it cost $36 per day. However, with the free breakfast (made to order omelet's!) and happy hour drinks, I felt that the cost of the valet was covered.
The included amenities like breakfast and cocktail hour made the stay so much more enjoyable. The ability to order drinks and food by the pool was also a plus. I felt as if we were at a resort property. I have already recommended the Embassy Suites to a friend for her family vacation.
Stayed in April 2024
Reviewed: April 20, 2024
Henry
United States of AmericaThe noise from the beach replenishment operation kept us awake the first night of our stay. The website stated it would be completed before our visit but when we arrived we learned it was still going on.
The staff was exceptional. Trevor at checkin was most helpful. Hunter in the restaurant made our dining experience fun and the food was delicious. Hotel is beautiful, happy hour was fun and the nightly entertainment was enjoyable.
Stayed in April 2024
Reviewed: April 16, 2024
Jeff
United States of AmericaNo easy beach access. When trying to get to the beach, a manager reprimanded us and made us walk back the way we came from, only to bring us through the pool area to the exact spot he initially stopped us.
Beautiful hotel, great staff (valet, bellman, desk). Location was great!
Stayed in March 2024
Reviewed: March 14, 2024
Steve
United States of AmericaBeing unable to walk onto beach.
Felt like royalty with valet service, love that we could text and our car be waiting. Free breakfast was amazing, not like other hotel breakfast. The room was awesome.
Stayed in March 2024
Reviewed: March 11, 2024
Pence
United States of AmericaNo beach, had to walk a couple blocks to access. Pool closed at dusk, too early.
Pet friendly, good breakfast, fun events, toys at pool for everyone.
Stayed in March 2024
Reviewed: March 11, 2024
S
United States of AmericaThe valet fee which was required was a bit of an annoyance. there was constructions, though it didn't ruin the trip. Loud restaurant across the street, but closes fairly early.
View, lobby and restaurant were amazing. front desk and valet were more than accommodating. solid location, good food options and beach access within walking distance.
Stayed in March 2024
Reviewed: March 4, 2024
Sharyn
CanadaExtra expenses $36 a day for parking and then asking for tips $22 a day for resort fees did not expect and the beach was closed This was way more expensive then projected
Great staff nice room great pool area and breakfast area great Love the omelette man Great location view of beach spectacular
Stayed in March 2024
Reviewed: December 22, 2023
Dimitry
United States of AmericaGood breakfast, very nice lobby and patio, comfortable room.
Stayed in December 2023
Reviewed: November 6, 2023
David
United States of AmericaValet parking only
Location
Stayed in October 2023
Reviewed: October 18, 2023
Lashunda
United States of AmericaBeware of the valet parking . They will drive your car.
Stayed in October 2023
Reviewed: September 30, 2023
Margaret
United States of AmericaThe only downside I found was that I had a studio that didn’t have a dresser and there were only a few shelves in the closet so wasn’t able to fully unpack.
Loved the location. The grounds were gorgeous. The pool right on the ocean was breathtaking. So many little areas with fire tables for a group of people to gather. The breakfast which was included was plentiful. The daily free happy hour was also a wonderful perk.
Stayed in September 2023
Reviewed: September 26, 2023
Ralph
United States of AmericaBathroom door in room 350 (our room) was ajar and would not shut. Plus there was a loud thumping sound that would go off periodically during the night.
Never been to St Augustine and was looking for a place to stay. Very nice, just a few minutes from just about everything. looking to come back sometime in the future.
Stayed in September 2023
Reviewed: September 26, 2023
Gamal
United States of AmericaOne bed
Near beach great pool
Stayed in September 2023
Reviewed: September 16, 2023
Clyde
United States of Americabeach
Stayed in September 2023
Reviewed: September 12, 2023
Sheila
United States of AmericaFront desk staff were not very friendly and ignored us (chatting with coworkers) Fees for valet parking were high
Location was great. Amenities were good. Staff in food service were awesome. Very clean.
Stayed in September 2023
Reviewed: September 4, 2023
Dawn
United States of AmericaWe had to use valet parking which costs $35 a day.
Pet friendly. Close to great seafood restaurants. Nice zero entry pool.
Stayed in September 2023
Reviewed: September 1, 2023
Louise
United Kingdomdon’t use a debit card as causes no end of pre authorisation issues. staff very helpful!
beautiful location, stunning hotel, pool fun, beach stunning, rooms spacious, staff lovely
Stayed in August 2023
Reviewed: August 31, 2023
Carol
United States of AmericaUnfortunately, due to resealing, the indoor pool was out of order, which was disappointing, but understandable. The pillows weren't the most comfortable.
The room was very clean and comfortable. It had been renovated. I was pleased that there was a nice bathtub as I'm not a shower person. The clerk who checked us in was very accommodating and let us check in early. It was a short walk to the beach. A convenience store was next door for snacks, etc. Close to restaurants. It was quiet. The clerk who checked us out was friendly. We were overall pleased with the accomodations.
Stayed in August 2023
Reviewed: August 23, 2023
Maria
United States of AmericaSome of the items in the convenience store were a little too expensive. I would of expended more money if it was cheaper. The wall in the bedroom had “nose bugger” stuck in the wall. The bathroom shower head needed some cleaning and the room mini fridge didn’t cool too much.
The building is beautiful. The pool, the kids activities. The beach is right there! Love it. I loved the toys to share for the pool and the beach. What a great idea!
Stayed in August 2023
Reviewed: August 18, 2023
Brown
United States of AmericaParking was ridiculous, valet only with tips and overnight charges. Was a huge pain to go anywhere or retrieve items left in vehicle. Felt like an infringement on freedom of movement. Checkout time was somewhat chaotic because of valet parking and not enough luggage carts.
Amenities, comfort
Stayed in August 2023
Reviewed: August 14, 2023
Carolyn
United States of Americabeach, room
Stayed in August 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content