300 A1A Beach Boulevard, Saint Augustine Beach, FL 32080, United States of America
#4 of 18 hotels in Saint Augustine Beach
Guests' ChoiceBased on 677 hotel reviews
8.4Cleanliness
8.9
Comfort
8.9
Location
9.2
Facilities
9.0
Staff
8.8
Value for money
7.7
Free Wifi
7.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: October 12, 2022
Natalia
United States of AmericaOur room faced the street and it was underwhelming. At check in we were received by very tired staff who wasn’t very welcoming or talkative.
The resort was beautiful and calm - a relaxing feel paired with a stunning view of the ocean.
Stayed in October 2022
Reviewed: October 8, 2022
Theresa
United States of Americano pool access. a/c didn’t work. valet is mandatory. no beach access.
location
Stayed in October 2022
Reviewed: September 25, 2022
Serlemer
United States of Americathe sofa needed cleaning and the mattress is uncomfortable
location and resort amenities
Stayed in September 2022
Reviewed: September 2, 2022
Sonya
United States of AmericaThe room wasn't cleaned as well as it should been.
I liked the location. Access to breakfast, lunch and dinner. Access to the beach, pool and jacuzzi.
Stayed in August 2022
Reviewed: August 22, 2022
David
United States of AmericaNO hoousekeeping on last full day Too many dogs running around
Ammenties and staff were great
Stayed in August 2022
Reviewed: August 22, 2022
Michael
United States of AmericaBreakfast was a little limited.
Beautiful hotel. Well maintained and modern look / feel
Stayed in August 2022
Reviewed: August 20, 2022
David
United States of AmericaWe deeply disliked having to use the room card every time we used the elevator.
Great breakfast. Great location
Stayed in August 2022
Reviewed: August 16, 2022
David
United States of AmericaOur bathroom was underwhelming. Seemed to be wear on the shower and vanity is too small. Rest of the room was great.
Great facility in a great location with great staff. Really has the feeling of a great resort.
Stayed in August 2022
Reviewed: August 12, 2022
Mary
United States of AmericaThe bathroom at poolside was horrible. I realize it’s a busy area but let’s get one person on this. It was absolutely filthy!!! The room was clean but not great and every day we had to ask for extra towels. The valet parking is a real very inconvenient. We would prefer to just have our car in a parking area.
The breakfast and the happy hour were great! The complimentary snacks were very repetitive. All of the personnel we encountered were great with the exception of one young lady when I asked to check in an hour early and she basically scolded me that “check in is 4pm” I was well aware of check in time but anyone who as travelled all day I was only inquiring.She never even suggested making ourselves comfortable at the beautiful resort.
Stayed in August 2022
Reviewed: August 8, 2022
Brenda
United States of AmericaThe beach is not like the pictures on line a bit disappointing.
Breakfast was wonderful and location of hotel was good. Beach was disappointing.. not like the online pictures.
Stayed in July 2022
Reviewed: July 30, 2022
Brad
United States of AmericaIt's not their fault, but the beach being taken out by a storm meant that the beach experience is pretty poor for the area. I hope they rebuild it very soon.
Really lovely staff that is family oriented and eager to help. It's more of a resort, and that's all the better. Fun activities, easy access to everything, friendly, and easy to navigate. This is a place we'll come back to for sure.
Stayed in July 2022
Reviewed: July 30, 2022
Kristian
United States of AmericaThe service was friendly but inefficient. Asked daily for enough towels and a blanket for the spare bed. Never received the correct number of towels, did finally receive the blanket on the 4th night. The door to the room didn’t latch properly. it was never addressed (had to slam door multiple times and wiggle handle to get door to close, latch and secure).
The facility and amenities were nice
Stayed in July 2022
Reviewed: July 16, 2022
Anthony
United States of AmericaAll pork meats for breakfast. No pork alternatives. Forced valet parking and fee on top of daily parking fee.
Liked the amenities, the pool/hot tub, view of beach, and proximity to city.
Stayed in July 2022
Reviewed: July 12, 2022
Andrea
United Kingdomcould have been cleaner, pool area needed to be cleaned/swept daily but wasn’t. outside areas generally were grubby which was a pity.
lovely location , great staff
Stayed in June 2022
Reviewed: July 8, 2022
Wendell
United States of Americapeople were smoking
beach location
Stayed in July 2022
Reviewed: July 8, 2022
Meredith
United States of AmericaThe pool, the sea, the nightly entertainment, morning yoga on site, the amenities! Feels like a Ritz and the price per night is pretty close to Ritz prices (we paid over $600 a night). Great restaurants nearby and free breakfast is a plus.
Stayed in June 2022
Reviewed: July 6, 2022
Myers
United States of AmericaWell I didn't like the fact that I was charged more than what I booked the hotel for, Almost $300 more
I really like the ability to sit pool side or go down to the beach ⛱️. Both have great views of the ocean
Stayed in July 2022
Reviewed: July 5, 2022
Tani
United States of Americastayed before
Stayed in July 2022
Reviewed: July 3, 2022
Kevin
United States of AmericaClean rooms slow and do not do it enough
Pool and location are the best
Stayed in July 2022
Reviewed: June 18, 2022
Darren
United Kingdomair conditioning not working very well,not cold and very noisy .The beach is very tidal so you sit on beach between tides.
location ,clean ,manager’s reception is a nice touch free drinks and snacks.Staff very friendly.
Stayed in June 2022
Reviewed: June 17, 2022
Louie
United States of AmericaPerfect beach stay, short staffing caused some delays but understandable everyone is short staffed lately.
Location, amenities,beach!
Stayed in June 2022
Reviewed: June 17, 2022
Charleen
United States of AmericaI checked in early and my room was not ready until 5ish.
The view and staff was exceptional.
Stayed in June 2022
Reviewed: June 13, 2022
Rafael
United States of AmericaThe daily resort fee and the parking fee added to almost 60 dollars, that is a bit much when you are already paying so much for the hotel room. That really was my only complaint.
The resort is clean and the staff is very friendly and helpful. The room was great and the view of the ocean was awesome! The high ceilings were something I had not seen in a hotel room in a very long time, that was an unexpected surprise!
Stayed in June 2022
Reviewed: June 11, 2022
Megan
United States of Americathe pool closed at dusk, didn’t know there was an extra charge for valet which they force you to use, and there was NO beach directly at the property during anytime other than the lowest tide which was 9am for us at the time. you have to walk to the left or right in order to sit on the beach.
the pool
Stayed in June 2022
Reviewed: May 25, 2022
Julia
United States of AmericaSpacious, modern room, very comfortable. Wonderful pool area overlooking the ocean, with many chaises and umbrellas. Friendly, helpful staff, including bartenders. Great beach for long walks. Good buffet breakfast included.
Stayed in April 2022
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