We stayed over Easter break -- early spring. It was unexpectedly warm, but there was no easy way to turn on the air conditioning, much less open a window. Our room was STIFLING the first night, despite my having called down several times to address it. I was told the hotel was being switched over for the season from heat to AC. This is nuts. After I expressed serious dissatisfaction (I am lucky not to be having hot flashes -- but can you imagine?!?), they finally sent an engineer to our room to adjust the HVAC settings. We were told it would get cooler and we were getting the "VIP settings." Ummmm.... so, if you aren't "VIP" you just have to sit in it? This did resolve the issue, however, and for the rest of the stay we were comfortable. When we were checking out, I heard another guest complaining about the heat in her room. I am glad to know we aren't the only ones. This is a great hotel, but this HVAC issue has to be fixed. It should not require a request. Guests should be able to set the temperature of their rooms, or at least open a window and have a fan.

The location is terrific and it feels quite special to stay here. The staff is attentive and professional with a lot of polish. The exercise room is well-appointed and the rooms are very nicely sized. Loved the layout of our suite.

Stayed in March 2024

The elevator smelled bad

Nice boutique property with easy access to everything.

Stayed in May 2024

The lack of parking even for unloading/loading. The older doorman was a little pushy about parking, even to use the restroom while an obvious hotel guest. It wasn't very welcoming especially considering parking on the same street is quite limited with heavy traffic on M street.

I thought the hotel layout was aesthetically beautiful. Good location around so many other hotels, making it a kind of tourist district.

Stayed in May 2024

The AC ventilation system was very noisy, running constantly day or night. There was no way we could turn it off. It was a real spoiler. Bathroom had no ventilation. Shower water was dripping on the floor. So we had to use a towel to keep the bathroom floor dry. The bathroom definitely needs some upgrade.

We got a nice 8th floor suite with panoramic views of the city. The location was perfect. Easy to walk to various eating and shopping places.

Stayed in May 2024

There was a "voucher" for breakfast for $25. I had avocado test with 2 eggs and black coffee and this voucher didn't cover that, which is a little sad. At least provide a voucher that can cover a basic entree and drink.

Great room with plenty of space. I liked that it didn't have a "hotel" feel to it. It was warm and had character.

Stayed in April 2024

Bathroom was outdated an in need of repair.

Room was clean and comfortable

Stayed in May 2024

Location

Stayed in May 2024

Location, room size, bed and bedding. Also loved the Bistro - great service and excellent food. Loved that you have non alcoholic cocktails too.

Stayed in May 2024

room is a little bit old with some utensils broken or not connected

location is quite convenient

Stayed in April 2024

The bathroom wasn't very nice and there was no counter space by the mirror.

The room was a great size and the bed was comfortable.

Stayed in February 2024

Nothing really bad

Location. Large room.

Stayed in April 2024

Excellent room and hotel in a great location

Stayed in April 2024

Outdated. Feels old. Bad service by reception and overall.

Good location; good in-hotel bistro. Nice gym (for hotel).

Stayed in April 2024

Stephen met us when we drove up, unloaded the car, and made us feel special throughout our stay. Two elderly ladies need extra help, and the staff was there for us all the way. The room was comfortable, the shower had grab bars, and the beds were great. We would definitely return.

Stayed in April 2024

Breakfast facilities struggled a bit with capacity.

Great location. Nice room. Clean. Helpful staff.

Stayed in April 2024

The bathroom was eh.

Beautiful room. Great bed and bedding. We had a suite which was very spacious. I loved the lobby and bar. Great restaurant.

Stayed in March 2024

The HVAC was noisy and didn't pump out heat.

The room was spacious. The bed was comfortable! I would definitely stay there again.

Stayed in March 2024

Beds are soft. Woke up with neck pain

Great location! Clean rooms

Stayed in April 2024

I really think if they could provide better coffee in the rooms. That Keurig coffee was awful!!!

The staff, the rooms, the amenities were good! The location is perfect!

Stayed in March 2024

The room smelled like it had been smoked it then sprayed with febreeze, which gave me a bit of a migraine. On the plus side, you could open the windows, so was able to air it out - I wish that had been done prior to my stay. The bathroom was pretty dated and had a cheap plastic nozzle with very little water pressure. Overall, the hotel was a bit expensive for what it was.

The staff were lovely, super friendly and personable. I had requested a quiet room and they made sure to put me in a high room away from foot traffic, and it was clear that some thought had gone into the request. The "resort fee" was a surprise and a bit steep (I find it strange that non-resorts now charge resort fees, I don't actually need Wifi, or free water, etc) but was nicely offset by the $25 dining credit they allot. Used it to have breakfast, which was fine.

Stayed in March 2024

Room Was very basic. For the price I paid, I had higher expectations

Stayed in March 2024

Beds were barely made on our last day there. Parking should be listed as VALET ONLY parking. Very expensive to have a car parked in Washington DC. Got an extra credit card charge by eating at the Ellington Bistro which took way to much effort to resolve. Watch out for the speed cameras in DC. Got a ticket for $100 for doing 36 mph in a supposed 25 mph zone which was an underpass. 25 Mph!, Are you kidding me.....

Location of the hotel was OK. 10 minute walk to the Metro. Lobby was nice and staff friendly.

Stayed in February 2024

The coffee,/ food was substandard

The staff was excellent!

Stayed in March 2024

My sink had drainage issues. The toilet bowl tank was not covered fully so that was concerning. The walls are super thin and I can hear everything going on in the hallway. The AC doesn’t cool the room down so I was very hot and struggled to get sleep.

The ambiance was good, the location is in a nice area and a safe environment. The shower gets hot like I like it, the bed was super comfy! The room layout was beautiful.

Stayed in March 2024