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  5. Reviews of Hotel St. James

Reviews of Hotel St. James This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

109 West 45th Street, New York, NY 10036, United States of America

#239 of 418 hotels in New York

Guests' Choice

Review Score

Based on 1267 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    8.2

  • Location

    9.7

  • Facilities

    7.4

  • Staff

    9.2

  • Value for money

    8.2

  • Free Wifi

    8.4

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 22, 2024

    8.0
    It was an amazing trip to the NY with the hotel which had an awesome location. 5 out of 5 stars.
    • Leisure trip
    • Couple
    • One Full Bed Room
    • Stayed 7 nights

    Maybe the view from the window to the back lot wasn't the best ever but I didn't care at all. It's New York! Everything was so excellent for the good price. Happy to go there again.

    Everything. Location, lovely staff, simpleness, NO RESORT FEE, clean, fast check in and out, quiet on the 12th floor. Everything was at it should be. The location was just next to Times Square. Everything was so close. A shop on the next door. Bars, restaurants and subway so close to travel through NY. 5 out of 5 stars for this price. Happy to go to this hotel again.

    Stayed in April 2024

  • Reviewed: May 20, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • One Queen Bed Room
    • Stayed 1 night
    • Submitted from a mobile device

    The view from the room wasn't great.

    The price and location was very good for being so close to the theater district.

    Stayed in May 2024

  • Reviewed: May 16, 2024

    7.0
    Convenient- furnishings are a little tired
    • Leisure trip
    • Couple
    • One Full Bed Room
    • Stayed 1 night
    • Submitted from a mobile device

    The position is amazing

    Stayed in May 2024

  • Reviewed: May 16, 2024

    8.0
    Great value for price. I would repeat place.
    • Leisure trip
    • Solo traveler
    • One King Bed Room, Accessible
    • Stayed 2 nights
    • Submitted from a mobile device

    A little bit noisy the location, which of course is near to Times Square.

    I had a king room and it was very spacious. It was clean, staff very friendly and helpful. Very connected location, near the subway and bus stops. Great value for the price.

    Stayed in May 2024

  • Reviewed: May 13, 2024

    7.0
    Great location for tourist
    • Leisure trip
    • Couple
    • One King Bed Room, Accessible
    • Stayed 3 nights
    • Submitted from a mobile device

    Lobby and elevators in need of major renovation. Rooms nice and clean and updated

    Very clean . Great location for tourist

    Stayed in May 2024

  • Reviewed: May 7, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • One Full Bed Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Elevator a little dated and in need of work.

    Location was great. Price was good. Old time atmosphere.

    Stayed in April 2024

  • Reviewed: May 4, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Two Double Beds Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Basic Room isn't much. Only really good for sleeping and getting cleaned up.

    Brilliant location. 5 mins walk from Times Square. Great food place right next door where you can get coffee and all sorts of cooked food, fruit, beer, etc.

    Stayed in May 2024

  • Reviewed: April 29, 2024

    7.0
    Perfect place to lay your head
    • Leisure trip
    • Couple
    • One Queen Bed Room
    • Stayed 4 nights
    • Submitted from a mobile device

    It's very dated so absolutely nothing fancy. No natural light in the room

    Staff were very friendly, location was great and best prices hotel in that area. Very clean

    Stayed in April 2024

  • Reviewed: April 29, 2024

    8.0
    Unbeatable central location
    • Leisure trip
    • Family with young children
    • Two Double Beds Room
    • Stayed 4 nights

    The whole house could do with a few. renovations. But I think that's also directly related to the price.

    The location in direct proximity to Timesquare and central park, broadway is unbeatable. The rooms are large enough for a family with two children.

    Stayed in April 2024

  • Reviewed: April 29, 2024

    8.0
    Very satisfied overall
    • Leisure trip
    • Family with young children
    • Two Double Beds Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Bathroom very small and rooms could do with a facelift

    Excellent location, very clean

    Stayed in April 2024

  • Reviewed: April 28, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • One Queen Bed Room
    • Stayed 2 nights

    The location was good. You can walk to Central Park, time square or Broadway. Cool old-timey New York building.

    Stayed in April 2024

  • Reviewed: April 24, 2024

    8.0
    Great location, great people, great room, and great value.
    • Leisure trip
    • Solo traveler
    • One Full Bed Room
    • Stayed 1 night

    One of the elevators had an issue as well as my TV, things, that could happen at any hotel. These did not bother me, as the other elevator was working and I was assisted with TV by front desk. I would definitely stay again!

    This was by far one of the cleanest rooms I've ever stayed in. The bathroom actually shined, I had to personally compliment the housekeeping staff. Front desk people were also incredibly helpful and nice. The bed was comfortable, neither too soft or too hard. The location was great for me and easy to get to a family members as well as walking the area.

    Stayed in April 2024

  • Reviewed: April 22, 2024

    7.0
    Quick trip to NYC. The room was perfect for a couple with very little needs outside of a bed to sleep in.
    • Leisure trip
    • Couple
    • One King Bed Room
    • Stayed 1 night
    • Submitted from a mobile device

    The room didn’t have a microwave.

    Proximity to Times Square and Theaters.

    Stayed in April 2024

  • Reviewed: April 18, 2024

    8.0
    nice hôtel and good value for money with prime location
    • Leisure trip
    • Family with young children
    • Two Double Beds Room
    • Stayed 2 nights
    • Submitted from a mobile device

    general spaces a bit old but not a problem

    nice rooms, confortable beds, spacious, we had a quiet room at the back . important as it s near busy Times Square. Friendly staff.

    Stayed in April 2024

  • Reviewed: April 16, 2024

    7.0
    Good value
    • Leisure trip
    • Couple
    • One Queen Bed Room
    • Stayed 1 night
    • Submitted from a mobile device

    Very noisy, could hear other rooms' and hallways conversations.

    One of the cheapest hotels we could find for 1 night, really close to Times Square and it was a very good value for money compared to other hotels in Manhattan.

    Stayed in April 2024

  • Reviewed: April 15, 2024

    9.0
    Perfect place to stay for a first time visit to New York
    • Leisure trip
    • Family with young children
    • One King Bed Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The walls are very thin. So take ear plugs if you’re a fussy sleeper

    A lovely property, in a fantastic position for first timers to New York

    Stayed in March 2024

  • Reviewed: April 12, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • One Queen Bed Room
    • Stayed 1 night

    Room was tiny

    Excellent location, just round the corner from Times Square Friendly staff Option to store your luggage on check out

    Stayed in March 2024

  • Reviewed: April 10, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • One Full Bed Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Hot water was a bit of an issue, have your shower early!

    Excellent location, staff are extremely helpful and friendly. Comfortable beds.

    Stayed in April 2024

  • Reviewed: April 8, 2024

    8.0
    A whirlwind 4 days filled with sights and sounds of NYC
    • Leisure trip
    • Couple
    • One King Bed Room
    • Stayed 4 nights

    Spacious room with a "super king" size bed. great location for many walk to site seeing walks, times square, grand central, bryant park, 5th avenue, Empire state

    Stayed in April 2024

  • Reviewed: April 8, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • One Full Bed Room
    • Stayed 1 night
    • Submitted from a mobile device

    Very nice hotel in excellent location.

    Stayed in April 2024

  • Reviewed: April 4, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • One Full Bed Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Stuff was very good, great location for a good price.

    Stayed in March 2024

  • Reviewed: April 3, 2024

    7.0
    A hotel with great location for an affordable price
    • Leisure trip
    • Couple
    • One Full Bed Room
    • Stayed 3 nights

    The century-old heater was making super loud noise at midnight that at first I thought the room was haunted. Lack of basic amenities such as kettle (to make hot water) or a cooler (to store some leftovers)

    Great location, affordable price, cleanliness

    Stayed in March 2024

  • Reviewed: April 2, 2024

    7.0
    A touch old fashioned but in a good way - has a Manhattan old school feel and is ideal for mid town and Times Square. St
    • Leisure trip
    • Family with young children
    • Two Double Beds Room
    • Stayed 4 nights
    • Submitted from a mobile device

    No heating in room or bathroom (we went in March).

    Location first but also proper reception team and lounge area downstairs - helps with recharge of batteries, getting ready for next day and help if needed - the team there booked us a taxi for the airport.

    Stayed in March 2024

  • Reviewed: April 2, 2024

    8.0
    Had a great stay! Thanks
    • Leisure trip
    • Couple
    • One Queen Bed Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Looks like plumbing is old, there was some noise first night we stayed. Easy to hear other guests in other rooms or in corridors however people were not too loud. Outdated hotel with no rooftop view or coffee/water machines. The room i stayed in though was renovated which was nice.

    Amazing location if you want to be near times square. Close to the hustle bustle but on a side street where its not crazy and crowded. Very clean rooms and friendly staff. I was happy with what i paid vs what i got.

    Stayed in April 2024

Showing 1 - 25

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