125 Third Street, San Francisco, CA 94103, United States of America
#24 of 223 hotels in San Francisco
Guests' ChoiceBased on 64 hotel reviews
8.9Cleanliness
9.1
Comfort
9.5
Location
9.3
Facilities
8.8
Staff
9.1
Value for money
8.4
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content
Showing 1 - 25
Reviewed: February 12, 2024
Jasmine
United States of AmericaLoved everything
Super beautiful, clean, and great view from the 11th floor
Stayed in February 2024
Reviewed: February 1, 2024
Jane
United States of AmericaLove this hotel. Always a great experience. Staff, cleanliness, modern room, location.
Stayed in January 2024
Reviewed: September 25, 2023
Nkemdirim
United States of AmericaEverything was good but the restaurant was not good for such high end hotel. I excepted a good seat down and relax type
The location was very good.
Stayed in September 2023
Reviewed: August 30, 2023
Elaine
United States of AmericaThe staff were stellar. Place is visually beautiful, food is good, location excellent. It's pretty perfect.
Stayed in August 2023
Reviewed: August 25, 2023
Jose
United KingdomThe business center could be improved - faster up to date computers/printers
Great hotel and location; staff very helpful and professional.
Stayed in July 2023
Reviewed: June 3, 2023
Melanie
United KingdomFood was extremely expensive, even for San Francisco. Better to go to local places to eat e.g. for breakfast. It is very central which means that it can be near some homeless people, but I was never bothered and walked alone a lot.
Real luxury, excellent customer service, above and beyond. Beautiful rooms, comfortable beds/pillows, well equipped bathrooms. Friendly staff, very easy to feel welcome and at ease. Very central and easy to get to lots of places. Right next to SF MOMA.
Stayed in May 2023
Reviewed: March 6, 2023
Michael
United States of AmericaNot as close to shopping etc. Golden gat park for walks etc.
Close to the giants, Chase… moma 😊
Stayed in March 2023
Reviewed: April 16, 2022
Stephen
United States of AmericaBreakfast very small portions and a selection worse than room service for no good reason
Good
Stayed in April 2022
Reviewed: March 21, 2022
Linsey
United States of Americano gift shop, no ATM, no 24hr room service.
staff was so sweet and polite t/o our entire stay, food was great, room had a beautiful view of the city.
Stayed in March 2022
Reviewed: November 29, 2021
Jaimie
United States of AmericaThe construction, can’t wait to come back once the reservations are fully completed
Beautiful, comfortable, GREAT STAFF and awesome location!
Stayed in November 2021
Reviewed: October 30, 2021
Gerardo
United States of AmericaIt was good
great place
Stayed in October 2021
Reviewed: August 17, 2021
Neha
United States of AmericaCleanliness and ambiance
Stayed in August 2021
Reviewed: August 2, 2021
James
United States of AmericaEverything is excellent.
Stayed in August 2021
Reviewed: October 15, 2022
Ramesh
Indiaoverpriced
location and cleanliness
Stayed in October 2022
Reviewed: August 26, 2022
Eman
United States of America- they don’t have 24h room service! - if you would like to request any thing from the front desk or the room service you have to call many times - the checking out experience was very bad! I asked the front desk gentleman’ to explain to me the final receipt but he was not helpful and was kind of rude in a way that made you feel uncomfortable to ask him any thing
the checking in experience was good
Stayed in August 2022
Reviewed: March 25, 2022
Matthew
United States of Americawhy is the restaurant closed during the day? get more staff? it was terrible to have all this space, unavailable to use simply because the restaurant was closed oh, the remodel is horrible. did all of this come from the 70's?
the front desk staff were great
Stayed in March 2022
Reviewed: January 18, 2022
Carolyn
United States of AmericaI thought it was VERY expensive for a Sunday night stay and the charge of $69 for valet parking is to high also
Staff and room were great
Stayed in January 2022
Reviewed: November 5, 2021
Festus
United States of AmericaI’m by the maids supply area that slams each time they go in and out
Stayed in November 2021
Reviewed: October 7, 2021
Jaclyn
Hong KongThe service is nothing like the Four Seasons. The Butler was fairly rude. They clean the rooms very late in the day, so if you are out in the mornings only, don’t expect room to be cleaned until 3 pm or so. They were stupidly strict about the COVID - even if you checked in and gave copy of passport, they still record a copy of ID before you enter the restaurant, which doesn’t make sense given that they should have your record already in front desk. I have medication that needs to be refrigerated - the refrigerators weren’t cold at all. The WiFi is terrible and they should have provided guests with free breakfast because they were renovating the lobby so you can only eat in a temp pop restaurant
The location
Stayed in October 2021
Reviewed: August 19, 2021
Jessica
United States of AmericaI was awoken at 7:30am by fire alarm no smoke present or smoking it would not stop, female security at front door makes her way in and insists to keep door propped open mind you I had no clothes on and not coherent! And she goes in and out 2 more times gets a ladder and still can’t shut it off meanwhile husband is in shower. She legmen in and doesn’t make sure area is clear first she just lets them come in??? Then the tub doesn’t hold water!!! Very upset for money paid 634!!!
Beautiful room and location
Stayed in August 2021
Reviewed: April 15, 2024
Abdulmajeed
Saudi ArabiaThere are no comments available for this review
Stayed in April 2024
Reviewed: March 10, 2024
Terrence
AustriaThere are no comments available for this review
Stayed in March 2024
Reviewed: February 15, 2024
Danny
HungaryThere are no comments available for this review
Stayed in February 2024
Reviewed: February 9, 2024
Alex
United States of AmericaThere are no comments available for this review
Stayed in February 2024
Showing 1 - 25
Świnoujście, Poland
Poulsbo, USA
João Pessoa, Brazil
Rovinj, Croatia
Rovinj, Croatia
Venice, Italy
Pergo di Cortona, Italy
Seahouses, UK
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content