85 Mall Connector Road, Greenville, SC 29607, United States of America
#30 of 82 hotels in Greenville
Guests' ChoiceBased on 178 hotel reviews
8.6Cleanliness
9.0
Comfort
8.9
Location
9.0
Facilities
8.8
Staff
9.0
Value for money
8.9
Free Wifi
7.7
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 25, 2024
Donald
United States of AmericaCoffee machine at the front desk was inoperable. A safety concern is that even though the sliding glass entrance door is keyed, one simply has to wait for anyone to enter or exit and step to the door before it completely closes to have it automatically reopen and allow the person to gain entry.
Very spacious, clean, kitchenette with full size fridge....truly a small apartment!!
Stayed in May 2024
Reviewed: May 23, 2024
Debra
PortugalClean, comfortable.
Stayed in May 2024
Reviewed: May 13, 2024
Summer
United States of AmericaBed was uncomfortable, woke up every morning with aching back. Air was off when we checked in and temp inside room was 83. Window was open and pollen had flew inside, really flared up my allergies and asthma.
Very close to town. Big and spacious. Had everything we needed.
Stayed in May 2024
Reviewed: May 8, 2024
Seymour
United States of AmericaCurtesy of other patrons, especially during later hrs of the night.
Accessibility to area attractions. Closeness to BJU
Stayed in May 2024
Reviewed: May 5, 2024
Toronto
United States of AmericaNO COMPLAINTS, Anyone that complains about StayAPTS what something for nothing and should be ignored!
I love everything about this property/hotel - it's the best idea ever and they deliver in spades!
Stayed in May 2024
Reviewed: April 19, 2024
Theresa
United States of AmericaThe beds were a bit hard and every time you would move it would squeak.
From check- in to check-out was great! The room was amazing set up! Everything was presented nice and clean! Great job!!
Stayed in April 2024
Reviewed: April 9, 2024
Gretchen
United States of AmericaOur android phones didn't work with unlocking the doors. But not a big deal. The front desk gave us cards and it was quickly resolved.
Great location and loved having a kitchen instead of a typical hotel room with a mini fridge
Stayed in March 2024
Reviewed: April 8, 2024
Doreria
United States of AmericaIt’s clean
Everything
Stayed in April 2024
Reviewed: April 8, 2024
Walker
United States of AmericaEverything
Stayed in April 2024
Reviewed: April 7, 2024
Shannon
United States of AmericaNothing
Very clean, pretty atmosphere
Stayed in March 2024
Reviewed: April 5, 2024
Brianna
United States of AmericaI could hear the people next door, but it wasn’t horrible.
I loved everything. The Room was beautiful the property was clean. I love how you had to use your room card to get in the doors felt secure.
Stayed in March 2024
Reviewed: March 25, 2024
Keith
United States of AmericaGood
Good
Stayed in March 2024
Reviewed: March 25, 2024
Marian
United States of AmericaI was so excited to find something that was exactly as it was described. There were absolutely no surprises or issues. All of. the staff was so helpful and friendly.
Stayed in March 2024
Reviewed: March 19, 2024
Chumley
United States of AmericaCouple of things. I think your tub/shower combination needs to be modernized. Maybe to just a walk in shower with a bench. The step over the tub could be difficult for older people. Plus the ceiling height in the bathroom when standing in the shower was very short. Again just a more modern design is needed. Would like to see a pool design included in the atrium area.
We did not have breakfast at this facility. I loved the check in procedure for after hours. The communication on how to access our keys and information was well done and very convenient. Staff was very friendly and accommodating. Mark was very pleasant and offered suggestions for things to do around Greenville during our stay. My son's locked themselves out of there room one night after midnight and a lovely young lady from your staff who was on call for emergency issues came down and got us taken care if. She was pleasant and showed no discust or attitude for having to help us out during the late hour. Props to her.
Stayed in March 2024
Reviewed: March 13, 2024
Ann
United States of AmericaGreat property
Stayed in March 2024
Reviewed: March 12, 2024
Shara
United States of AmericaN/A
Clean spacious quite environment close to everything.
Stayed in March 2024
Reviewed: February 19, 2024
Hill
United States of AmericaThere wasn't anything I didn't like. Everything was beyond exceptional. I have no complaints.
Staff was very friendly. It was easy to check in and out. It was peaceful and very clean. The rooms were very spacious. I love the apartment style rooms. I will definitely book again.
Stayed in February 2024
Reviewed: February 8, 2024
Larhonda
United States of AmericaI did not like the bed, there is only a mattress, no box spring, but I would still recommend this hotel because of is cleanliness.
I love the kitchen and living room setup, it was very clean very modern up-to-date, I love the bathroom set up it was big, and it was clean and it had the extender for the shower, it was a really really Pleasant and comfortable stay.
Stayed in February 2024
Reviewed: January 3, 2024
Marlon
United States of AmericaI did not have breakfast at all, because of my schedule I made my own breakfast.
Stayed in December 2023
Reviewed: December 30, 2023
Kimberly
United States of AmericaVery spacious, close to everything.
Stayed in December 2023
Reviewed: December 6, 2023
Danielle
United States of AmericaNecessities aren’t given for the kitchen like dish soap or sponge, napkins or paper towels.
Apartment was clean, lots of space, and a included kitchen
Stayed in December 2023
Reviewed: November 3, 2023
Anton
United States of AmericaClean, new.
Stayed in October 2023
Reviewed: October 17, 2023
Josephine
United States of AmericaThe hotel was great. Service was exceptional both at the front desk and with the cleaning staff. Very friendly and helpful. It was close to downtown and easy to find and close to everything.
Stayed in October 2023
Reviewed: September 27, 2023
Kenn
United States of AmericaNice hardwood floors but without rugs or carpet - except in the bedroom - it was loud inside, everything echoed. Rooms were well lighted but the very bright LED bulbs cast a strong and unpleasant glare. A couple of dimmers or softer bulbs would make a huge difference in comfort level.
Location was great - easy access to everywhere in Greenville.
Stayed in September 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content