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  5. Reviews of stayAPT Suites Cleveland TN

Reviews of stayAPT Suites Cleveland TN This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

4415 Frontage Road Northwest, Cleveland, TN 37312, United States of America

#8 of 21 hotels in Cleveland

Guests' Choice

Review Score

Based on 33 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.3

  • Location

    9.3

  • Facilities

    9.0

  • Staff

    9.1

  • Value for money

    8.9

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 24, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Queen Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Easy to hear people above you. Walls seem thin

    Having the kitchen and separate bedroom

    Stayed in April 2024

  • Reviewed: May 20, 2024

    9.0
    Wonderful
    • Leisure trip
    • Group
    • Queen Suite
    • Stayed 4 nights
    • Submitted from a mobile device

    They didn’t have breakfast

    Clean, quiet

    Stayed in May 2024

  • Reviewed: May 19, 2024

    9.0
    Is was good
    • Family with young children
    • Queen Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    No pool

    Everything

    Stayed in May 2024

  • Reviewed: May 13, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • King Suite
    • Stayed 1 night
    • Submitted from a mobile device

    More vending options would have been a huge plus. But it's right across the street from plenty of food and drink options. So it's not all bad.

    Room was clean. Smelled great. Bed was comfortable. Sofa bed was easy to setup. Kitchen was well stocked with utensils and pots and pans to utilize for cooking.

    Stayed in May 2024

  • Reviewed: May 8, 2024

    10
    over all our stay was excellent
    • Leisure trip
    • Couple
    • Queen Suite
    • Stayed 4 nights

    bath tub was very very slippery. nothing to hold on to. needed to put a hand towel on the tub floor.

    Stayed in May 2024

  • Reviewed: May 4, 2024

    10
    Perfect! Would definitely recommend staying there!
    • Leisure trip
    • Family with young children
    • Queen Suite
    • Stayed 9 nights

    We were staying here to take care of our mother who had been hospitalized. The staff was amazing! Understood our dilemma and worked with us throughout our three week stay. They were all caring and very accommodating. When we needed anything they were there for us. It was a clean facility, inside and out. Close to many different dining options. All of us felt safe and would definitely reserve a room again.

    Stayed in April 2024

  • Reviewed: May 3, 2024

    10
    Great value with wonderful amenities
    • Leisure trip
    • Couple
    • Queen Suite
    • Stayed 4 nights

    Beautiful rooms with comfortable beds. The staff was exceptional

    Stayed in April 2024

  • Reviewed: May 3, 2024

    10
    Simple and all the touches of home
    • Leisure trip
    • Solo traveler
    • Queen Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    No hooks on doors to hang things, no drawers , laundry is too expensive , shower curtains are too high , they need more cooking things to rent out from the front.

    That it is brand new and affordable . Love the extra doors that keep people out who shouldn’t be here.

    Stayed in May 2024

  • Reviewed: April 30, 2024

    10
    Amazing wonderful peaceful
    • Leisure trip
    • Family with young children
    • Queen Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    The property was clean, easy to locate I absolutely enjoyed my stay.

    Stayed in April 2024

  • Reviewed: April 30, 2024

    9.0
    Wonderful
    • Leisure trip
    • Travelers with friends
    • Queen Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    No pool

    The set up

    Stayed in April 2024

  • Reviewed: April 30, 2024

    10
    Staff was excellent friendly and helpful! For a pet friendly hotel., was super quiet. Rooms were clean and huge. Full am
    • Leisure trip
    • Family with young children
    • Queen Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing negative to say!

    Super clean and modern, very quiet and close to everything.

    Stayed in April 2024

  • Reviewed: April 30, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Queen Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    No soap to wash the dishes or to use in the diswasher.

    The room was clean. Loved having a full-size fridge.

    Stayed in April 2024

  • Reviewed: April 29, 2024

    10
    Very satisfying
    • Leisure trip
    • Couple
    • Queen Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    More silverware and dishes

    Convenience

    Stayed in April 2024

  • Reviewed: February 5, 2024

    10
    Great location, nice rooms.
    • Business trip
    • Solo traveler
    • Queen Suite
    • Stayed 4 nights
    • Submitted from a mobile device

    We didn’t like the noise from the I-75 even with the windows closed.

    We liked the location and the set up of the room. Nice large fridge, cook top and enough pots pans plates etc.

    Stayed in February 2024

  • Reviewed: January 28, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Queen Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Everything is brand new big suites has everything that you would need if you like to cook only down side is that there is no breakfast other than that I really enjoyed my stay

    Stayed in January 2024

  • Reviewed: May 10, 2024

    1.0
    Very Poor
    • Family with young children
    • Queen Studio - Disability Access
    • Stayed 1 night
    • Submitted from a mobile device

    We went there because of weather to be safe and watch the storms on TV so we knew to get in the bathroom we have experienced a tornado and try to go to a safe place if bad weather since we live in a trailer and the TV went out as soon as the weather got here it was terrible

    Very nice new

    Stayed in May 2024

  • Reviewed: May 6, 2024

    7.0
    Good
    • Leisure trip
    • Travelers with friends
    • Queen Studio - Disability Access
    • Stayed 3 nights
    • Submitted from a mobile device

    Charged different than booking.com price and didn't have hot water a few times but they fixed both

    Nice and clean

    Stayed in May 2024

  • Reviewed: May 2, 2024

    7.0
    I would stay at the property again, but it would most likely not be the first option I choose.
    • With a pet
    • Leisure trip
    • Family with young children
    • Queen Studio - Disability Access
    • Stayed 2 nights

    Advertised as pet friendly, but I was charged an extra $50 dollars since the pet was not an ADA. Responsible pet owners who keep pets from messing anything up in the room should not be charged especially if the hotel advertises they are "Pet friendly." This would not have been an issue for me had I not been somewhat surprised by the extra charge. My stay was short. An additional $25 a day can add up quickly for those with extended times. A $335ish stay for two nights (check in time was 3:00PM for first day) turned into almost a $400 dollar stay with the added charge. The distinguishing factors should be more apparent as people are reserving the room online. The beds are not as comfortable as they should be given the price you pay for the room. Also keep in mind that the staff do not operate like a traditional hotel staff. While they are friendly when you encounter them, you may have to reach out using the emergency number they provide to find someone during certain times. At checkout, no one was there to provide a receipt... had to go and search for someone.

    The room itself was spacious. Everything you would likely need is available. It's basically like a decently furnished apartment. The location is great with many stores and dining options close by.

    Stayed in April 2024

  • Reviewed: April 29, 2024

    3.0
    First time st Apy, LAST time, never again.
    • Leisure trip
    • Family with young children
    • Queen Suite
    • Stayed 4 nights
    • Submitted from a mobile device

    Absolutely no table, drawer, or luggage valet to put a suitcase on. All luggage/clothing stays on the floor. Tiny counter in vanity, no room for toiletries. Slippery/very slick shower. Had to use a towel in bottom of shower while showering. One towel hook, no place to hang towels, other than over protruding shower rod, thus dripping all over floor. No lighting in bedroom area other than landing strip lighting all over ceiling to wake the dead. One exception… tiny pin light near each bed but nothing anyone can use. No plugs, nightstands, or place to plug anything in such as clock, watch, breathing machine, etc. The hardest most uncomfortable chair and two seater sofa, about like park bench. The absolute worse was no 24 hr office to go to if doors don’t open or key card does no work. Supposed to be able to download key to phone but that was not working. It is such a problem that desk offers extra key cards to keep in car “just in case” you get locked out. No living room table, end table or anything. One TV tray/laptop was the only surface in LR. Will NEVER ever stay at one of these again! Staff was fine, its not their fault. Poor planning and design. Beds were fine

    Adequate Parking, there was a dishwasher, convenient location, courtyard with grills.

    Stayed in April 2024

  • Reviewed: March 4, 2024

    4.0
    Ok
    • Business trip
    • Solo traveler
    • King Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Furniture was very uncomfortable and we had a lot of stink bugs in room

    No breakfast but location was great

    Stayed in March 2024

  • Reviewed: May 22, 2024

    10
    Exceptional
    • Solo traveler
    • Queen Suite
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in May 2024

  • Reviewed: May 19, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Queen Suite
    • Stayed 1 night

    There are no comments available for this review

    Stayed in May 2024

  • Reviewed: May 12, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Queen Suite
    • Stayed 2 nights

    There are no comments available for this review

    Stayed in May 2024

  • Reviewed: May 12, 2024

    9.0
    Wonderful
    • Group
    • Queen Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in May 2024

Showing 1 - 25

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