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Reviews of stayAPT Suites Raleigh-Durham/RTP

1009 Lower Shiloh Way, Durham, NC 27560, United States of America

#26 of 71 hotels in Durham

Guests' Choice

Review Score

Based on 196 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.6

  • Location

    9.0

  • Facilities

    8.4

  • Staff

    8.6

  • Value for money

    8.7

  • Free Wifi

    8.5

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Showing 1 - 25

  • Reviewed: May 25, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    No detergent for dishwasher

    Clean

    Stayed in May 2024

  • Reviewed: May 13, 2024

    7.0
    Overall a nice place. Would get an excellent review with a few changes noted above.
    • Leisure trip
    • Solo traveler
    • Queen Suite
    • Stayed 4 nights
    • Submitted from a mobile device

    No hangers in closet, no hairdryer, no lotion. When you are traveling it’s these little things that make a big difference. Dirty dishes in dishwasher that weren’t washed so I ran the dishwasher and washed them…which made the dishwasher leak all over the kitchen floor. Both chair and sofa worn and dirty. Front office not open the hours stated on window or website. Hours said opened 7 am. I was down there and no one showed up. No one showed up at 7:39, 7:45 or 8 am. I waited until 8:15 and left. Office still not open and I needed shower gel (not refilled before I got there and had none for my shower). When I stopped by in the late afternoon she stated they were short handed and she was late getting to work. That doesn’t help customers who need something.

    Quiet, fresh updated look, comfortable beds

    Stayed in May 2024

  • Reviewed: May 12, 2024

    7.0
    Lack of cleanliness is a major reason not to come back
    • Leisure trip
    • Couple
    • Queen Suite
    • Stayed 7 nights
    • Submitted from a mobile device

    cleanlyness was not good at al. Inside the kithen, certain cabinets were dirty, but mainly the floor had not been cleaned with water since longtime. It was very sticky and when whipping on it with a tissue, it was immediately very dirty. Toilet seat was also completely loose.

    size of the room with all the confort needed

    Stayed in May 2024

  • Reviewed: April 29, 2024

    7.0
    Good value and ok experience.
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    It was very loud. Could hear doors when people were coming and going. The courtyard idea is nice, but really loud.

    I was told upfront that the front desk operated like an office, not really like a hotel. Good managing expectations. The front desk person was very friendly and accommodating.

    Stayed in April 2024

  • Reviewed: April 15, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Queen Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    There were some guys on the court yard partying, and it was past the quiet time. Using alcohol and weed. with children at the property.

    I like that it was really nice and clean!

    Stayed in April 2024

  • Reviewed: March 19, 2024

    8.0
    Great experience!
    • Business trip
    • Solo traveler
    • King Suite
    • Stayed 4 nights

    N/A

    I really enjoyed my stay. It was very comforting and peaceful.

    Stayed in March 2024

  • Reviewed: February 12, 2024

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • King Suite
    • Stayed 7 nights
    • Submitted from a mobile device

    The staff is excellence!! The place is very confortable and clean. You will have the principal kitchen amenities. The bed is so confortable.

    Stayed in January 2024

  • Reviewed: January 17, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 5 nights
    • Submitted from a mobile device

    Sheets were uncomfortable, dishwasher didn't work, no drawers for clothing, no hangers in closet, only one hook in bathroom. In general, could be a little more "fit out."

    Location, cleanliness, apartment layout,

    Stayed in January 2024

  • Reviewed: January 16, 2024

    7.0
    Not bad at all, just minor issues.
    • Leisure trip
    • Family with young children
    • Queen Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    The water pressure at the bathroom sink was not good. Wish there were some cleaning supplies or dish detergent in the room.

    Stayed in January 2024

  • Reviewed: December 8, 2023

    8.0
    Check in and out we’re easy, it was in a quiet and convenient. Looking for a simple apartment for a short term work or f
    • Business trip
    • Solo traveler
    • King Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing major since I was alone but there were no dishes and no dish soap.

    Being set up like an actual apartment was nice. The separation of the room and living room with 2 tvs would definitely be a convenience if I had my family with me.

    Stayed in December 2023

  • Reviewed: November 16, 2023

    7.0
    Great value, but thin walls.
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    The walls between rooms were so thin that I could hear the person in the room next door open their blinds. I could hear them sneeze. The bed was pretty firm and not super comfortable, but it was fine for two nights.

    The room was a great size and layout. The kitchen had pretty much everything you could need and everything was clean.

    Stayed in November 2023

  • Reviewed: November 8, 2023

    9.0
    Stellar staff and beautiful rooms.
    • Solo traveler
    • Queen Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Staff was amazing - friendly, extremely fast in resolving an issue regarding my room (resulting from an understandable human misunderstanding between staff and not upsetting to me at all). Apartment style was great for solo traveler. Patio looked nice (did not use.)

    Stayed in October 2023

  • Reviewed: November 6, 2023

    8.0
    Very Good
    • Business trip
    • Couple
    • King Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    No clean dishes.Stairs extremely dirty.

    Size of room

    Stayed in November 2023

  • Reviewed: August 19, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Suite
    • Stayed 4 nights
    • Submitted from a mobile device

    The sofa beds were dirty, no towels or shower curtain

    Na

    Stayed in July 2023

  • Reviewed: July 29, 2023

    9.0
    The likes outweigh the dislikes and I would recommend this place for an extended stay.
    • Leisure trip
    • Solo traveler
    • Queen Suite
    • Stayed 23 nights

    The deadbolt lock would not lock. The iron was not clean. It would have been nice to have extra shelving or drawers as an extended stay patron.

    The staff were helpful and always pleasant. It was nice to have full kitchen for my extended stay. Room access was from inside the locked courtyard area so felt safe.

    Stayed in July 2023

  • Reviewed: July 21, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 7 nights
    • Submitted from a mobile device

    Need more better pots/pans and a little deeper cleaning of appliances

    Very comfortable and I felt like I was at home. It is set up like a small apartment. You can even wash/dry clothes right there. It was quiet and I felt safe. It's near a Walmart that is in walking distance. The heat and air system was excellent.

    Stayed in July 2023

  • Reviewed: July 3, 2023

    7.0
    All in all it was a good stay. Very friendly and accommodating staff
    • Business trip
    • Solo traveler
    • Queen Suite
    • Stayed 19 nights
    • Submitted from a mobile device

    No water pressure in bathroom sink, cleaning only weekly, mattress not too comfortable

    Space, kitchen, courtyard, Landry

    Stayed in July 2023

  • Reviewed: May 31, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 7 nights
    • Submitted from a mobile device

    No elevator- husband has knee problem - difficult to go up and down stairs

    Location was great for us - daughter lives 15 mins away

    Stayed in May 2023

  • Reviewed: May 30, 2023

    9.0
    Very Nice Accommodations
    • Leisure trip
    • Solo traveler
    • King Suite
    • Stayed 5 nights
    • Submitted from a mobile device

    When the upstairs tenants walked it was very loud. I'm sure their movements were normal but the sound was really amplified. Property owners may consider sound dampening or insulation as a possible solution.

    The staff was great! The suite I stayed in was perfectly located. The setup was lovely and the property was secure. I enjoyed my stay at stayAPT Suites. Thank you!

    Stayed in May 2023

  • Reviewed: April 10, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    floors needed to be dust mopped

    real nice looking

    Stayed in April 2023

  • Reviewed: March 11, 2023

    9.0
    Good size with kitchen, great value and location
    • Leisure trip
    • Family with young children
    • Queen Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    kitchen area and outside courtyard

    Stayed in February 2023

  • Reviewed: March 9, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Queen Suite
    • Stayed 7 nights
    • Submitted from a mobile device

    No breakfast but Starbucks is around the corner.

    Every time am in Raleigh I stay at this location. Feels like my own Apartment. I have stayed there for just a week and also a month. I have recommended it to most of my coworkers (RTP) traveling in for work and they love it Clean - quiet- fast internet 👌🏾 For the price it's a deal

    Stayed in December 2022

  • Reviewed: February 26, 2023

    8.0
    see above
    • Business trip
    • Solo traveler
    • King Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    No elevator. Only because I’m a still working senior citizen. When I get back from the job, I’m kinda tired. Plus the handling of the luggage and equipment… otherwise I would have scored this place a 10

    a roomy apartment. clean. nice staff. Justin was great. Very good location.

    Stayed in February 2023

  • Reviewed: January 2, 2023

    9.0
    Stay was pleasant son had one side me an wife had other well worth it
    • Business trip
    • Family with young children
    • King Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Nice stay we even stayed extra two nights

    No breakfast but had kitchen and we made our own breakfast

    Stayed in January 2023

Showing 1 - 25

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