5817 Signal Avenue Northeast, Albuquerque, NM 87113, United States of America
#22 of 114 hotels in Albuquerque
Guests' ChoiceBased on 175 hotel reviews
8.3Cleanliness
8.8
Comfort
8.8
Location
8.7
Facilities
8.6
Staff
9.0
Value for money
8.3
Free Wifi
8.5
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
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End of dialog contentReviewed: January 9, 2022
Erica
United States of AmericaHad problems with the tv when it couldn’t change.
It was amazing really enjoyed the kitchen area, the living room area. Felt like being at home.
Stayed in January 2022
Reviewed: January 3, 2022
Brandee
United States of AmericaWhen I checked in I have a reservation for two nights the first desk clerk run my card for the first night instead of both nights at the same time which caused there to be a hold on my card it would not be returned for five days so I had to transfer money to a different account to pay for the second night the next me when I had to go pay for the next the second desk clerk which was the GM manager Francis was extremely rude confused me kept giving me different amounts I had to transfer three times into my bank account and was arguing with me three separate occasions on the second day they tried to come into our room nobody would give me the general manager bosses name or the owner's name to the complaint they would not let us have a late check-out after they just did I sleep all morning jacuzzi in the pool area was out of service overall our entire experience was horrible I would not want to go back or recommend it to anybody this is the worst hotel experience that I have had in my life extremely stressful not to mention the GM threatened me by refusing service and told me that I could go to another hotel I would have to pack up my entire family and my bags to go elsewhere the second night that would have been an inconvenience I have attached a picture with the owner's name located at the front desk on the wall in case anybody ever it's too low who to get ahold of to make future complaints I'm sure Francis will have more
The facility itself was nice breakfast was great but since we checked in to check out our experience with stuff was horrible
Stayed in January 2022
Reviewed: December 3, 2021
Carmen
United States of America.....the coffee....but I bought mine
Everything but the coffee... like always
Stayed in November 2021
Reviewed: October 15, 2021
Abel
United States of AmericaCould use a better way in for walkers.
Great location, comfy beds, clean rooms, breakfast was good, friendly staff.
Stayed in October 2021
Reviewed: October 5, 2021
Donald
United States of AmericaWhen I got there the toilet would not flush properly and I had to ask the front desk to fix it. There was jam spilled on the kitchen floor from the previous guest and the carpet did not look like it had been properly vacuumed. There were no forks or spoons in the kitchen and I had to have the front desk bring some to my room. My last day there I found a cockroach in the kitchen sink. At least the bed was comfortable and I found no bed bugs. For the price that I paid it could have been much cleaner. I do not think that I would stay there againshould I make another trip to Albuquerque.
Stayed in October 2021
Reviewed: October 4, 2021
Kelly
United States of AmericaThe hot tub was out of service, the TVs went out 3 times while we were there (just our room) and the staff never resolved the issue. The doggy area was dark at night. The prices were CRAZY high because of the balloon fiesta. Price gouging. The entire town did it though.
Proximity to Balloon Fiesta and I 25, the kitchen area was perfect, they had a designated doggy area on the backside of the property.
Stayed in October 2021
Reviewed: October 1, 2021
Larry
United States of Americamultiple plumbing issues, including wet carpet. noisy dogs across the isle
rooms were good size
Stayed in September 2021
Reviewed: September 23, 2021
Henry
United States of AmericaDidn’t as we didn’t get the room we thought we where as confirmed by Fido Spoke to someone st Booking.com but never heard back and still haven’t Where where upset with both companies
Stayed in September 2021
Reviewed: September 7, 2021
Dan
United States of AmericaBlood stains in the tub and vomit on the wall. Toys behind the bed. This place was not clean. It was filthy.
Surprisingly the sheets were soft.
Stayed in September 2021
Reviewed: August 3, 2021
Cynthia
United States of AmericaBathroom sink didn't drain wel
Rooms were perfect!
Stayed in July 2021
Reviewed: August 2, 2021
Diane
United States of AmericaLack of luggage carts, one elevator.
The staff was not able to accommodate my request for two rooms next to each other so they upgraded us. They gave us a fantastic room with two separate rooms and a living area.
Stayed in August 2021
Reviewed: July 26, 2021
Deidre
United States of AmericaThe rooms are beautiful and clean
Stayed in July 2021
Reviewed: July 10, 2021
Lori
United States of AmericaNothing
Cleanliness
Stayed in July 2021
Reviewed: June 14, 2021
Kristun
United States of AmericaMy car was broken into the very first night, two more cars were broken into the very next night. Staff was absolutely no help with info.
Stayed in June 2021
Reviewed: May 29, 2021
Samantha
United States of AmericaThe staff had attitudes
The pool
Stayed in May 2021
Reviewed: July 4, 2021
Anonymous
United States of AmericaThe night staff was very accommodating and frendly
Stayed in June 2021
Reviewed: January 2, 2023
Anonymous
United States of AmericaGreat property, clean , spacious and friendly staff !
Stayed in January 2023
Reviewed: February 21, 2024
Regis
United States of AmericaThere are no comments available for this review
Stayed in February 2024
Reviewed: February 2, 2024
Serina
United States of AmericaThere are no comments available for this review
Stayed in November 2023
Reviewed: December 22, 2023
Pat
United States of AmericaThere are no comments available for this review
Stayed in November 2023
Reviewed: November 6, 2023
Tilton
United States of AmericaThere are no comments available for this review
Stayed in November 2023
Reviewed: October 23, 2023
Ann
United States of AmericaThere are no comments available for this review
Stayed in October 2023
Reviewed: October 9, 2023
Tanatko
United States of AmericaThere are no comments available for this review
Stayed in October 2023
Reviewed: June 22, 2023
Shailu
United States of AmericaThere are no comments available for this review
Stayed in May 2023
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