Breakfast was limited

Stayed in May 2024

There was an issue with checking in. It was on Booking.com. The staff fixed it.

Centrally located and the staff was very friendly

Stayed in March 2024

I have not been returned the money, which remained as a backup, could you please return it to me.

I have not been returned the money, which remained as a backup, could you please return it to me.

Stayed in January 2024

No oven. They could have a 2 in 1 microwave

Breakfast

Stayed in December 2023

The passages are dirty. In front of the elevator was messy with food particles on the floor.

The room.

Stayed in October 2023

Can't really think of anything, sorry.

Breakfast looked and smelled great, I just wanted to explore the local small-town restaurants, so I only had coffee and juice. The gym area was well stocked and well lit with a wall of windows. The pool didn't seem to have too much chlorine in it like a lot of indoor pools do.

Stayed in September 2023

Did not appreciate having to pay extra $150 "Fee" to Booking. It made the "deal" a lie. Extremely strong smell the whole 3 days (apparent attempt to cover up bad smell).

Breakfast good. Outside lounging nice. Suite was nicely arranged. Beds comfortable. Quiet room. Coffee available at all times.

Stayed in August 2023

Could use some minor updates with regards to fresh coat of paint, better water pressure in room. The hotel is located centrally yes, however, it is not in the best part of town. I am not sure what was going on but the clientele at that hotel was very questionable. I didn't feel the safest outside of my room so I did not eat the complimentary breakfast nor use the facilities. Not sure if there is some sort of low income housing that's occurring but at one point there was a gentleman who was clearly under the influence of either drugs or alcohol in the early morning who was half keeled over by the elevator. He did resume movement but then proceeded to knock over the hand sanitizer on the wall and could barely stay upright. Decided then and there I would take the stairs as to avoid an elevator ride with this gentleman.

I overall liked the hotel and loved the room. I was there for work and the full kitchen with full fridge was very much appreciated. The little island to sit at was great as well. Fantastic room with more than I needed. If the price was a bit lower per night, I would be back.

Stayed in July 2023

Not much .. there was some garbage cans not emptied out in the hall ..

The front desk staff went out of the way to straighten out my IHG account:)

Stayed in June 2023

No coffee pot in our room. Called to the front office and they said that they were at full capacity and could not do anything for us. Front desk said at 3:40 that they would call and tell us when our room would be ready and never received a call.

Breakfast was exceptional as well as the cleanliness

Stayed in June 2023

One of our shower drains was completely clogged, so we couldn’t use that shower at all. The tub up with so much water. One of the toilet handles didn’t work that well either.

Location and room was great! Staff was very friendly and willing to help.

Stayed in May 2023

The tub didn't drain

Clean

Stayed in May 2023

Had to make my own bed. No Service. Had to go and get tissue, kleenex and towels. Had to walk to WalMart. No Transportation was available.

The breakfast was very good. Loved the variety, boiled eggs, scramble eggs, bagels, oatmeal, waffles, toast,, yogurt, cranberry juice and apple juice. No Orange Juice! Please have Orange Juice.

Stayed in March 2023

underwhelming breakfast, and wished there was a hot tub.

The suite was just what I was looking for.

Stayed in March 2023

It was all good.

Very accommodating, nice rooms.

Stayed in March 2023

I didn’t like that my room smelled like a wet dog, and really bad in the kitchen. I told the staff and she told me she could get me room spray, so I asked can I have disinfectant spray!

i liked the fact the pool was open.

Stayed in February 2023

The door stoppers don’t seem to work as well. The door swung open to one of the room and put a hole in the wall. I did notice multiple patches in back of the doors for the same reason and I do believe they took my deposit because of it. That put a damper in my thoughts of the place only because $250 is a lot when it’s not truly your fault.

I loved the size of the room. I booked a junior suite to host a party of 9 girls for a slumber party. Thankfully the girls were quiet and respectful. But the quality of the room was great!! From the small fully loaded kitchen to the nice bathrooms with Dove products to the soft pillows and beds!! I had an exceptional night of rest and enjoyed my stay very much.

Stayed in January 2023

Pool was closed.

Very friendly staff, clean hotel common areas, and very clean room.

Stayed in December 2022

nice place to stay

Stayed in November 2022

enjoyed it

clean and felt safe

Stayed in September 2022

No housekeeping. We called front desk asking for housekeeping services, were told they’d send someone up, but they did not. Our 2nd call asking for housekeeping we were told no one was available. That was 2:30 in the afternoon. Paid a lot of $ for a great room & staff was not concerned about emptying garbage cans or providing clean towels. Sad, especially considering the price we paid.

The 2 bedroom suite also has 2 bathrooms. That was a great surprise.

Stayed in September 2022

The breakfast needs to be upgraded, they need more choices & food that is cooked all they way through

The property was clean and in a very convenient location

Stayed in September 2022

Evening snack offerings ran out very quickly. Breakfast options were not impressive...ran out quickly.

Very clean and room was very spacious!

Stayed in August 2022

Plates, cups, glasses and other kitchen items were stored in a cabinet with no doors about 8 inches off the floor. This easily allows for dust and dirt to accumulate on them. Meanwhile all the other cabinets above the counter were empty.-

Bed was really nice.

Stayed in August 2022