2735 Palomar Airport Road, Carlsbad, CA 92009, United States of America
#16 of 49 hotels in Carlsbad
Guests' ChoiceBased on 294 hotel reviews
8.6Cleanliness
8.8
Comfort
8.8
Location
8.9
Facilities
8.8
Staff
8.9
Value for money
8.4
Free Wifi
7.9
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
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End of dialog contentReviewed: May 27, 2024
Ruben
United States of AmericaThe receptionist was rude and unwilling to help with information. We were ignored and the receptionist walked into the back office when she seen us walk in. The spare comforter that was in a plastic bag smelled horrible.
Property was conveniently located. The area was nice and the room was nice.
Stayed in May 2024
Reviewed: May 20, 2024
Carol
United States of AmericaConvenience of location, beautiful hotel, friendly staff always greeting me with a smile, I love the bed super comfy, and the mini kitchen.
Stayed in April 2024
Reviewed: May 9, 2024
Gael
FranceRoom was a bit dark.
The suite with separate bedroom was fine, breakfast buffet with a correct choice.
Stayed in April 2024
Reviewed: May 4, 2024
Nancy
United States of AmericaStaff
Stayed in April 2024
Reviewed: April 8, 2024
Shiella
United States of AmericaNothing
Excellent staff and breakfast!
Stayed in April 2024
Reviewed: April 5, 2024
Sharon
United States of AmericaClose to family and restaurants
Stayed in March 2024
Reviewed: April 1, 2024
Debbie
United States of AmericaWhen we arrived, our room was not ready for another hour.The receptionist was by herself checking in an entire lacrosse team, and all other guests. Better planning on the part of management would go along way to relieve this issue in the future. It was clear that the receptionist and the cleaning staff were doing their darndest to get everything ready.
The location, suite, and facilities were beautiful. The pool was heated and the outdoor area was lovely.
Stayed in March 2024
Reviewed: March 25, 2024
Jelle
United States of AmericaThat we didn't know the pool was heated. Didn't see it on the website. Otherwise, we would have brought our swimsuits.
Great hotel for its price. After visiting Legoland,we didn't want to drive the 2 hours back home. Clean, spacious room, and the breakfast that was included was nice to start the day.
Stayed in March 2024
Reviewed: March 4, 2024
Charlotte
NetherlandsA nice lobby/cozy sitting area would add value. Breakfast area is a bit outdated. Maybe that’s part of future plans.
Convenient, clean, everything is available, nice remodel. Good breakfast. Nice patio/pool. Walking distance from restaurants and stores.
Stayed in March 2024
Reviewed: February 26, 2024
Gustavo
United States of AmericaIt was an amazing experience. Clerk was very respectful and helpful
Stayed in February 2024
Reviewed: January 7, 2024
Mathew
United States of AmericaCable only has 14 channels and half of them did not work properly!
Stayed in January 2024
Reviewed: December 5, 2023
Kara
United States of AmericaN/A
Staff were all very nice with welcoming attitudes; value of 2-bdrm suite; free use of washer/dryer units; plentiful and spacious parking; breakfast included; love the courtyard and activities available.
Stayed in November 2023
Reviewed: November 21, 2023
Jesus
United States of AmericaNothing.
Very clean and updated.
Stayed in November 2023
Reviewed: November 19, 2023
Claudia
United States of AmericaHmmm I didn’t like that in the hallways there was tile and coming from the pool, I was dripping water everywhere
I loved how clean and orderly the rooms were. Very spacious and nice kitchen. Also , loved the breakfast !!
Stayed in November 2023
Reviewed: November 3, 2023
Dee
United States of AmericaHaving trouble clearing fraud charges on my bill.
Stayed in October 2023
Reviewed: October 23, 2023
Ulfers
United States of AmericaMy son is autistic and doesn’t handle change well…he refused to take a shower as he only takes baths at home…no bathtub in the room meant no bathing for him after a full day at LegoLand…didn’t know this was something I would need to request so it’s my fault completely but still disappointed. Also he doesn’t have many safe foods so there wasn’t much he would touch from the breakfast. My kids did wait to go swimming as there were no towels…even though literally 20 minutes earlier at check in we were told there were towels poolside. They had to wait for more to be brought from another property. Also we could hear every single step of the guests in the room above us. I know it’s the joys of traveling but it was something we aren’t used to.
Very clean and nice. Loved that all 5 of us were able to sleep comfortably and not piled up on each other. My kids loved the full kitchen even though we didn’t use it. My daughters loved the pool and jacuzzi and I was pretty satisfied with the breakfast. I was very thankful that they were able to accommodate our requests for ground floor at the end so my autistic son was less likely to cause disruptions to other guests between melt-downs and 5year old energy.
Stayed in October 2023
Reviewed: October 15, 2023
Timothy
United States of AmericaThe breakfast buffet is above average, with quite a few selections and a decent coffee bar.
Stayed in October 2023
Reviewed: October 10, 2023
Lisa
United States of AmericaWould like a later checkout time.
Very spacious and comfortable.
Stayed in October 2023
Reviewed: October 8, 2023
Silva
United States of AmericaThere was broken grass in the jacuzzi and both pools were super dirt.
The breakfast was ok.
Stayed in September 2023
Reviewed: September 25, 2023
Wendy
United States of AmericaI like the location, and the rooms are beautiful.
Stayed in September 2023
Reviewed: August 7, 2023
Lorraine
United States of AmericaHot tub a little on the dirty side
Size of suite
Stayed in August 2023
Reviewed: August 5, 2023
Gary
United States of AmericaParking was pretty full
Great pool area. Free upgrade to a suite with a full kitchen. Staff was super friendly and accommodated our late checkout request. This will be where we stay every time we need a hotel here.
Stayed in August 2023
Reviewed: July 24, 2023
Hamsa
United States of AmericaNothing
Everything was excellent
Stayed in July 2023
Reviewed: July 19, 2023
Yesennia
United States of AmericaI didn't like how dirty the pool was and one of the shower didn't have any water pressure it was hard to bath there.
I loved the bed, our family suit, breakfast and the location.
Stayed in July 2023
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