972 Retail Ct, Carson City, 89706, United States of America
#1 of 16 hotels in Carson City
Guests' ChoiceBased on 263 hotel reviews
8.8Cleanliness
9.3
Comfort
9.3
Location
8.8
Facilities
9.2
Staff
9.3
Value for money
8.5
Free WiFi
9.0
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 3, 2024
Kud
United States of Americathe pool was broken. That was the only downfall of the hotel.
The staff were very nice. The rooms were clean. The breakfast has plenty choices and options to pick from in general the hotel was very good for a One night stay.
Stayed in April 2024
Reviewed: April 4, 2024
Karthikeyan
United States of AmericaNA
Could increase some more options
Stayed in March 2024
Reviewed: March 28, 2024
Wrightfamily
United States of AmericaN/A
Hotel was fabulous! Staff were kind and helpful! The room was incredible - Felt like we had a beautiful little apartment for the weekend. The free breakfast was an added surprise and the ladies in the kitchen were the BEST! We loved our stay and plan on coming back again!
Stayed in March 2024
Reviewed: March 19, 2024
Michael
United States of AmericaBathroom shower door wouldn’t stay closed. Tv reception was in and out for three to four days with no explanation
Stayed in March 2024
Reviewed: March 6, 2024
Kelly
United States of AmericaThe staff was very helpful and kind. Our room was very comfortable and roomy.
Stayed in February 2024
Reviewed: March 3, 2024
Supersaversf
United States of AmericaOur stay was good.
The location is great and near some restaurants and a Walmart. We had a Queen Studio which had a full kitchenette and fridge. It had lots of space plus a seating area. Breakfast was simple and nice but not much hot food offering but there were breads, sausage patties, eggs, oatmeal, cereals, and yogurts. Heater worked great during the blizzard and beds were comfy. Sinclair gas station right outside the property.
Stayed in March 2024
Reviewed: February 22, 2024
Gregorio
United States of AmericaN/A
We loved everything!!
Stayed in February 2024
Reviewed: January 29, 2024
Sabrina
United States of AmericaRight off the freeway and next to a gas station with GREAT prices. Good deal for a nice spacious room.
Stayed in January 2024
Reviewed: December 9, 2023
Karban
United States of AmericaNothing at all!
Loved the kitchenette that came with it, just as a suite.
Stayed in November 2023
Reviewed: December 3, 2023
Yuhing
United States of AmericaOutlet between two beds continue beep sound
Clean
Stayed in December 2023
Reviewed: November 20, 2023
Ekaterina
United States of Americawhen we checked in, we discovered that the room was poorly cleaned. forgotten items from previous guests. hair in the sink and bathroom. As soon as the administrator was informed about this, the number was immediately changed.
large, comfortable room. very friendly staff. Breakfast is not particularly varied, but satisfying. Overall satisfied with the stay
Stayed in November 2023
Reviewed: November 18, 2023
Laura
United States of AmericaBuffet breakfast was horrible.
Stylish and comfortable room decor. Friendly staffpersons.
Stayed in October 2023
Reviewed: November 3, 2023
D'aun
United States of AmericaGreat breakfast and facilities were very clean.
Stayed in October 2023
Reviewed: October 13, 2023
Yelena
United States of AmericaNothing, I think:) The air was very dry, it was hard the 1st day, but it is nothing to do with the hotel....There was some noise from the freeway, with window open, but loved the fresh air.
loved the breakfast! Loved the later check out. Loved that my room had dishwasher filled with bowls and dishes to use, a sink, stove, microwave, big fridge. Windows open:)
Stayed in October 2023
Reviewed: October 7, 2023
Daniela
Switzerlandat breakfast: there were no knifes available and the staff mentioned, that they only have 12 knives in total... in general the breakfast has room for improvement.
great bit room with kitchen (which we didn't use) - comfortable bed, nice sitting area with flexibel tv screen.
Stayed in October 2023
Reviewed: October 2, 2023
Suterameya
United States of AmericaI found dirty washcloth behind the door. I asked the housekeeper that I seen at the hallway to put another washcloth and extra towel but they didn’t do it. At Saturday night, I went to the front desk and get it. Tried to call the front desk few time but the line busy.
Location, cleanliness
Stayed in October 2023
Reviewed: September 18, 2023
Kevin
United States of AmericaClean and a good bed.
Stayed in September 2023
Reviewed: September 4, 2023
Larryhd1955
United States of AmericaBooking was confusing and I ended up with a queen instead of a king. Still trying to get credit for the downgrade.
Large, clean and well appointed room and facilities.
Stayed in August 2023
Reviewed: August 18, 2023
John
United States of AmericaFacility still even smells brand new. Great beds. Loved the social hour snacks and drinks on M-Wednesday. Staff very friendly and efficient.
Stayed in August 2023
Reviewed: August 14, 2023
Lonnie
United States of AmericaClean and quiet
Stayed in July 2023
Reviewed: July 31, 2023
Kristine
CanadaThey have to make the tv higher than the bed. we are looking down laying down on the bed while watching tv.
Pet friendly
Stayed in July 2023
Reviewed: July 9, 2023
Rebecca
United States of AmericaBreakfast food. Value for price. I felt the $250 per night for 2 adults was a little high for the area. Unfortunately we will be staying at a less expensive property next visit.
Your Staff at Carson City Staybridge is FANASTIC! Helpful, friendly and knowledgeable. Your Breadkast meal was terrible. The bacon was cremated, the eggs cold and rubbery. And of course, everything was cold and stale. Most of your guest were very unsatisfied with their breakfast.
Stayed in June 2023
Reviewed: June 29, 2023
Douglas
United States of AmericaNothing I didn’t like
Facilities are nice. Outdoor area is a fantastic place to hang out. There are BBQ’s too!
Stayed in June 2023
Reviewed: June 16, 2023
John
United States of Americanice clean property with friendly staff
Stayed in May 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content