810 S. John Ben Shepperd Parkway, Odessa, 79761, United States of America
#16 of 44 hotels in Odessa
Guests' ChoiceBased on 28 hotel reviews
8.6Cleanliness
8.8
Comfort
8.8
Location
9.0
Facilities
8.6
Staff
8.7
Value for money
8.8
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content
Showing 1 - 25
Reviewed: January 12, 2024
Steven
CanadaThe 2nd elevator has been broken for months
Very large well equipped rooms
Stayed in January 2024
Reviewed: January 6, 2024
Linda
United States of Americahad two bedrom with kitchenette and living area so it was perfect for my daughter and I
Stayed in December 2023
Reviewed: May 26, 2022
Steven
United States of AmericaDog fee of 75 usd is excessive. others charge 15~30.
Stayed in May 2022
Reviewed: February 19, 2022
Isela
United States of Americaclean, quiet
excellent service, great spread.
Stayed in January 2022
Reviewed: November 29, 2021
Sandra
United States of AmericaThe room was not cleaned well.
The amenities we great. The hotel felt more like a home
Stayed in November 2021
Reviewed: November 13, 2021
German
United States of American/a
rooms were very clean
Stayed in November 2021
Reviewed: January 6, 2024
Yolanda
United States of AmericaThe elevator was not working. Inconvenient when you have to carry suitcases and bags upstairs
Stayed in December 2023
Reviewed: November 24, 2022
Adrianna
United States of AmericaPoot problem solving and poor house keeping!!
we have stayed in the past and had a good experience, this time was not good at all. My children found a used condome in our room called front desk and the did nothing had the nerve to act like we had something to do with it. Manager was supposed to contact us and nothing.
Stayed in November 2022
Reviewed: August 1, 2022
Robert
United States of AmericaThere was a sewer smell in parts of the hotel. Like it wasn't vented properly. We were on the first floor and we could hear every foot step of the guests above us.
Fast and easy check in. Breakfast was good. Room and hotel was clean.
Stayed in July 2022
Reviewed: June 20, 2022
April
United States of AmericaCheck in was awful.Front desk kept saying my card was declining and it was the system. Front desk trying to juggle to guest at the same time.. the air-conditioning in room is awful it's so hot they control it and keep at 72...
The hotel was very clean and pool was nice.
Stayed in June 2022
Reviewed: September 28, 2021
Dave
United States of AmericaThe worst part of the stay was the smell. When I went to check in, I could tell there was a strange smell. Didn't really think much of it until we started bringing our stuff into the room. Noticed it more after we were in the room for a little while and walked back out to go get food to eat. It became clear that it was a sewage smell. I'm not sure if anything was being done to handle it but it became stronger throughout the night. The smell didn't originally permeate into the room, but it began to after we went to bed. Then I had to put a shirt over my nose while I slept so it wouldn't bother me. We both made it through the night obviously but it wasn't comfortable. We were just traveling through on our way across country, but this stop was definitely one of the worst
Nothing extraordinary about the hotel. Room was ok. Everything was relatively clean and nothing majorly wrong with the room itself. Not really much else to say. It was also nice to be on the first floor with all the stuff we had
Stayed in September 2021
Reviewed: July 19, 2021
Keri
United States of AmericaRoom not clean (old medical supplies on floor under window), sticky bathroom floors, bathroom door won’t open/close unless toilet seat up, didn’t have room requested when showed up (slow staff)
Location, felt safe
Stayed in July 2021
Reviewed: May 23, 2024
Mata/
United States of AmericaThere are no comments available for this review
Stayed in May 2024
Reviewed: April 27, 2024
Brookelyn
United States of AmericaThere are no comments available for this review
Stayed in March 2024
Reviewed: December 7, 2023
Manny
United States of AmericaThere are no comments available for this review
Stayed in December 2023
Reviewed: March 28, 2023
Janet
United States of AmericaThere are no comments available for this review
Stayed in March 2023
Reviewed: November 26, 2022
Robert
United States of AmericaThere are no comments available for this review
Stayed in November 2022
Reviewed: October 27, 2022
Betty
United States of AmericaThere are no comments available for this review
Stayed in October 2022
Reviewed: October 26, 2022
Flores
United States of AmericaThere are no comments available for this review
Stayed in October 2022
Reviewed: September 13, 2022
Raul
United States of AmericaThere are no comments available for this review
Stayed in September 2022
Reviewed: February 28, 2022
Rheamie
United States of AmericaThere are no comments available for this review
Stayed in February 2022
Reviewed: February 14, 2022
Saif
United States of AmericaThere are no comments available for this review
Stayed in February 2022
Reviewed: February 11, 2022
Vilma
United States of AmericaThere are no comments available for this review
Stayed in January 2022
Reviewed: January 3, 2022
Beth
United States of AmericaThere are no comments available for this review
Stayed in January 2022
Showing 1 - 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content