2350 Commerce Drive Northwest, Rochester, MN 55901, United States of America
#20 of 51 hotels in Rochester
Guests' ChoiceBased on 96 hotel reviews
8.4Cleanliness
8.5
Comfort
8.7
Location
8.9
Facilities
8.6
Staff
8.7
Value for money
8.4
Free Wifi
6.9
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 30, 2024
Greg
United States of AmericaNo one was at the front desk when I went to check out, had to wait several minutes for the person to show up.
comfortable room and bed. Great location. Saved me from the long drive in to work in nasty weather.
Stayed in March 2024
Reviewed: March 20, 2024
Hildebrand
United States of AmericaMoore food options for breakfast
Size and layout of the room
Stayed in March 2024
Reviewed: September 30, 2023
Doris
United States of AmericaThis review is hidden because it doesn't meet our guidelines.
Reviewed: August 14, 2023
Lori
United States of AmericaThe bed closest to the bathroom, (room # 437), NEED to be replaced! Mattress & box soring were terrible & actually made loud noise when you moved & felt unstable. No ice macines & frig in room took hours to make ice. No kleenex anywhere in room. Loved the look, courtyard, room, BUT, sleeping in the bed was terrible.
The hotel was very nice & lovely! Great room & kitchette $ suite was amazing!.
Stayed in August 2023
Reviewed: July 9, 2023
Sheree
United States of AmericaWould have liked to have a vacuum or broom in suite since it wasn’t cleaned every day.
Breakfast was ok, nothing special. Location was good for Mayo Clinic visits.
Stayed in July 2023
Reviewed: May 29, 2023
Rodney
United States of AmericaI think the gentleman working breakfast could have used help.
Very quiet and the beds were very comfortable. Nice area for pets too.
Stayed in May 2023
Reviewed: April 24, 2023
Kim
United States of AmericaThere were 3 tvs in the room, and none were smart tvs. This made it so we couldn't enjoy a funny movie together. Also, the keys kept deactivating.
The size of the room and kitchen facilities were great!
Stayed in April 2023
Reviewed: April 3, 2023
Danielle
United States of Americano house keeping on weekends . one person working at front desk , would not change sheets or clean or replace towels on weekends
large two room suite
Stayed in April 2023
Reviewed: November 3, 2022
David
United States of Americapillows #1 down pillows to soft not good quality that all
clean rooms ,meals food was good everyone so nice and helpful.
Stayed in November 2022
Reviewed: October 16, 2022
Po
United States of Americano
good breakfast but need change some, location is 2st class
Stayed in October 2022
Reviewed: October 14, 2022
Christene
United States of AmericaThe bathtub was rusted with paint chips.
Quiet, friendly, and safe. Large rooms
Stayed in October 2022
Reviewed: August 3, 2022
Ernestine
United States of Americai understand it was the weekend but housekeeping could have or should have picked up the bagged trash guests left outside of their doors in the hallways along with the towels left outside in a piles outside of some doors.
Th location of the breakfast was fine. Better attendance from staff would have been appreciated as some of the serving dishes were empty as were some of the coffee urns. and it was nowhere near end of serving time.
Stayed in August 2022
Reviewed: June 4, 2022
Tara
United States of AmericaOverpriced for just your everyday hotel. Didn't have soap in our bathroom which isn't a huge deal to have to go to the desk for it.
Nice pool and good breakfast.
Stayed in May 2022
Reviewed: May 18, 2022
Kim
United States of AmericaThe pool room had too much chlorine. This made our eyes water. We couldn't enjoy the hot tub very long because of it.
Nice clean room
Stayed in May 2022
Reviewed: March 27, 2022
Diana
United States of AmericaNot very quiet.
Fair, cold potatoes, no variety for hot food.
Stayed in March 2022
Reviewed: March 8, 2022
Dennis
United States of Americavery good
Stayed in February 2022
Reviewed: February 26, 2022
Mary
United States of AmericaEarlier breakfast, more coffee in room
Enjoyed breakfast but should start earlier in the morning
Stayed in January 2022
Reviewed: December 13, 2021
James
United States of AmericaWe were short on towels and washcloths were rare The shower faucet and drain were not functioning properly
Stayed in December 2021
Reviewed: September 30, 2021
Brad
United States of AmericaLove the styling of the suites!
Stayed in September 2021
Reviewed: September 19, 2021
Bridget
United States of AmericaI wish the pool had been open a little later.
The suite was clean and organized. I enjoyed the layout also.
Stayed in September 2021
Reviewed: September 1, 2021
Sheila
United States of AmericaHaving a laundry room was great; however, just like an apartment, some of the equipment wasn’t working and sometimes there was a wait to use it. Overall, the small inconvenience was worth not having to find a laundromat or having to pay for it.
Staff was very welcoming! Not only complimentary breakfast, but also some complimentary dinners. After a long day of doctor appointments, that was one less thing to worry about.
Stayed in August 2021
Reviewed: June 28, 2021
Annette
United States of AmericaI was having trouble connecting to the internet. I read the instructions in the booklet provided in the room, but they were not clear. On signing in to the internet, it asked for my last name and room number, but that didn't connect me. I tried calling the front desk for help, but no one ever answered. I would have walked down to the front desk, but I'm recovering from a recent hip replacement surgery, Luckily, my grandson was in a room near by and he helped me. I mentioned this to the person at the front desk the next morning and she indicated some employees turn the phone off. She said she'd handle it. Also, I realize every one is cutting corners, but it would have been nice to have some type of soap dish. Once the soap was wet and then dried on the sink, it was hard to get off.
The hotel was very comfortable and accommodating. I was surprised to see that the dishes were still in the dishwasher, evidently for me to put away?
Stayed in June 2021
Reviewed: June 17, 2021
Myeongju
United States of AmericaBreakfast was very good
Stayed in June 2021
Reviewed: May 16, 2024
Baiba
United States of AmericaNone.
Breakfast room is nice and big and clean. Breakfast is excellent. In the room we had everything, but really everything is needed for comfortable stay.
Stayed in April 2024
Winterberg, Germany
Qualicum Beach, Canada
Alpbach, Austria
Novosibirsk, Russia
Krasnodar, Russia
Teulada, Italy
Omaruru, Namibia
Cattolica, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content