439 Electronics Parkway , Liverpool, NY 13088, United States of America
#6 of 11 hotels in Liverpool
Guests' ChoiceBased on 135 hotel reviews
7.9Cleanliness
8.5
Comfort
8.6
Location
8.8
Facilities
8.3
Staff
9.1
Value for money
8.2
Free Wifi
7.5
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 2, 2024
Brian
United States of AmericaWe had no dislikes. It was a great stay.
Staff was great, free breakfast was awesome too.
Stayed in April 2024
Reviewed: May 1, 2024
Christine
United States of AmericaIt was all good.
I called to let them know I’d be a late check in. It was no problem. Staff was friendly and accommodating. Room was clean and comfortable. Breakfast was good.
Stayed in April 2024
Reviewed: April 11, 2024
Maren
United States of AmericaThe employee who checked me in and out was extremely kind. I wish I had asked her name. Loved the extras....dinner social, the wheel of prizes and the sheep hunt. Employee arranged a late check out for me which was extremely helpful and much appreciated!
Stayed in April 2024
Reviewed: April 2, 2024
Renee
United States of AmericaThe only complaint I have about cleanliness is some dust on rarely used surfaces like top of fridge and far corners. The sofa was a bit stiff and bed was creaky but sheets fresh. Overall very clean and comfortable.
The staff is very professional, friendly and efficient at their jobs. I had to extend my stay a couple times and they were very accommodating, always helpful and attentive every time I had a request or inquiry. There was a clogged sink and they sent someone to fix immediately. This was my third time staying at this hotel. The layout of the rooms is wonderful. Has lots of handy storage space and just what you need in a full kitchen in a smaller space. Definitely feels like home away from home!
Stayed in March 2024
Reviewed: January 2, 2024
Ukno
United States of AmericaThere were stains on the carpet and furniture
Loved that there was a full kitchen including dishes
Stayed in December 2023
Reviewed: December 11, 2023
Patricia
United States of Americacouldn't use the coffee maker and there was a bug in kitchen, not sure what it was.
Stayed in December 2023
Reviewed: November 6, 2023
Joshua
United States of AmericaThe price. We paid close to 500 a night and the hotel is not a 4 star hotel. It was a nice clean hotel, but not worth that price tag.
The breakfast was a great surprise. I didn't realize when booking this hotel that breakfast was included. All of the staff were friendly and accommodating. Mary who worked the breakfast area goes above and beyond for the guest. The facilities were clean.
Stayed in November 2023
Reviewed: October 24, 2023
Puffnstuff
United States of Americaneed a system on tv for shows
the breakfeast was good. plenty of food
Stayed in October 2023
Reviewed: August 7, 2023
Robert
United States of AmericaOutside lounging area could use a little more upkeep.
Convenient location, nice room layout,decent breakfast.
Stayed in August 2023
Reviewed: July 25, 2023
Puffnstuff
United States of Americanot much for the value
the room was very clean and well laid out. it had a full kitchen though i did not use that but it ws nice.
Stayed in July 2023
Reviewed: July 25, 2023
Christy
United States of AmericaKitchenette had everything we needed, property was clean comfortable and close to our event and the outdoor area was very nice
Stayed in July 2023
Reviewed: July 21, 2023
Cari
United States of Americabed was not comfortable
very pleasant helpful staff. unbelievable they provide free breakfast and a dinner-and tasty!
Stayed in July 2023
Reviewed: July 11, 2023
Roxanne
United States of AmericaThe location that our GPS brought us to was a closed hotel. Around this building was the Staybrigde. This was unsettling since there were no signs with the hotel name anywhere.
Rooms were clean and spacious. The hotel had an issue with the specific room that I booked and gave us two different rooms for my original booking. All worked out well and we were satisfied.
Stayed in July 2023
Reviewed: April 4, 2023
Galia
United States of AmericaThe a.c was set to 60 degrees, we arrived at 11 pm, and the room was frozen; it took more than 2 hours until the temperature went above 68.
Big and spacious room.
Stayed in April 2023
Reviewed: March 15, 2023
Michelle
CanadaThere were fruit flies around the food during morning buffet as the fruit served was not fresh.
Very friendly staff! Great front desk service. Clean and comfortable rooms. Would definitely recommend for a family vacation! Will come again
Stayed in March 2023
Reviewed: March 6, 2023
Ciera
United States of AmericaWiFi didn’t work well
Clean rooms
Stayed in March 2023
Reviewed: March 5, 2023
Travis
United States of AmericaThat booking.com advertises there is a pool and there isn't One.
Nice two bedroom suite. Very comfortable for a family
Stayed in March 2023
Reviewed: February 13, 2023
Richard
United States of AmericaUpset that it lists there’s a pool and in reality there isn’t. The pool would have given the stay 5 stars across the board. It was one of the main reasons for choosing the place as we had a volleyball tournament for our daughter and the younger ones wanted some pool time.
Breakfast and the breakfast staff were awesome and went out of their way. Especially Marie
Stayed in February 2023
Reviewed: December 5, 2022
Robert
United States of AmericaThe swimming pool was closed early the day we came. not enough utensils in the kitchen.
The room was great for the whole family.
Stayed in November 2022
Reviewed: October 22, 2022
Mir
CanadaPrice on the higher side Breakfast options were limited for hot items
Staff Location Cleanliness
Stayed in October 2022
Reviewed: October 1, 2022
Karen
United States of AmericaThere were beer bottles and some trash in the garden by the entry. Had trouble checking in because the room wasn't ready.
Perfect location for us.
Stayed in September 2022
Reviewed: September 29, 2022
Denise
United States of AmericaBreakfast was ok. No waffle machine . The hotel was used as a senior recovery on two of the hotel live in long term. Diner was good. No desert or 24 hour coffee .Was a good stay.
Sistah getaway The suite was nice for the 4 of us. The bed and room was clean and comfy.
Stayed in September 2022
Reviewed: August 28, 2022
Luis
CanadaThe AC was not functional in the middle of the summer
the location and space
Stayed in August 2022
Reviewed: August 14, 2022
Deborah
United States of AmericaThe breakfast could have been better. And the pool hours longer to be more accommodating.
Room was what i expected. The cost a bit high but in average with any other hotel in area. Rooms were quiet. The commentary dinner was a nice addition however never got to try as we were busy with family .
Stayed in August 2022
Miamisburg, USA
Pskov, Russia
Kankakee, USA
Biloxi, USA
Alaçatı, Turkey
Saint Petersburg, Russia
Siklós, Hungary
Povlja, Croatia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content