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  5. Reviews of Staybridge Suites - Temecula - Wine Country, an IHG Hotel

Reviews of Staybridge Suites - Temecula - Wine Country, an IHG Hotel

27500 Jefferson Avenue, Temecula, 92590, United States of America

#10 of 35 hotels in Temecula

Guests' Choice

Review Score

Based on 241 hotel reviews

8.9

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.3

  • Location

    9.0

  • Facilities

    9.2

  • Staff

    9.3

  • Value for money

    8.6

Verified guest reviews from real Bookers

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Showing 76 - 100

  • Reviewed: October 25, 2021

    9.0
    Great staff, good location , nice facilities. Just recommend better breakfast options
    • Leisure trip
    • Group
    • One-Bedroom with Two Queen Beds and Hearing Accessible Roll In Shower - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Breakfast is my only complaint. I would stay again , just plan on going out to eat .

    I was very disappointed in the breakfast , no healthy choices, bagel was like a rock. For the price, should be better and better quality. Staff was wonderful and very professional. Hotel is really nice, interior clean and modern

    Stayed in October 2021

  • Reviewed: October 21, 2021

    10
    Amazing Staff!
    • Leisure trip
    • Solo traveler
    • Studio Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Very polite staff and very simple and easy check in

    Stayed in October 2021

  • Reviewed: August 19, 2021

    9.0
    Wonderful
    • Business trip
    • Travelers with friends
    • Two-Bedroom Suite with One King and Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Needs more hand sanitary within rooms

    Great location and comfortable

    Stayed in August 2021

  • Reviewed: August 1, 2021

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • King Studio Suite - Hearing Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    It was great.just need more turkey products for the ones don't it pork or beef.

    Stayed in July 2021

  • Reviewed: July 27, 2021

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Studio Suite with King Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    N/a

    Friendly staff, clean rooms, free breakfast and happy hour

    Stayed in July 2021

  • Reviewed: July 15, 2021

    9.0
    It's comfortable and relaxing.
    • Leisure trip
    • Couple
    • Studio Suite with King Bed - Non-Smoking
    • Stayed 3 nights

    Not enough signs to guide guests around the hallways leading to the back door, elevator and side doors. No privacy in the pool area. It's too open where cars are driving by and guests are walking in and out of the hotel or the sidewalk. Could use some kind of trees or vegetation on the sidewalk area of the pool.

    We like the cleanliness and the amenities. The breakfast is nice and the dining area is clean. Would like to have coffee or tea all day.

    Stayed in July 2021

  • Reviewed: July 6, 2021

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Studio Suite with King Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I liked everything

    Customer service was great! The room was great the space that I do that it had a big refrigerator the stove. I couldn’t ask for any better and the price was great

    Stayed in July 2021

  • Reviewed: June 30, 2021

    9.0
    Great refreshing stay!
    • Leisure trip
    • Group
    • One-Bedroom Suite with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    People drinking and smoking and having parties by the sitting area at the pool. It brought the value of the place down.

    Good breakfast! Clean and new hotel.

    Stayed in June 2021

  • Reviewed: June 27, 2021

    10
    Exceptional
    • Family with young children
    • One-Bedroom Queen Suite - Hearing Accessible - Non-Smoking
    • Stayed 6 nights
    • Submitted from a mobile device

    No complaints

    Great customer service Fully Loaded Computable beds Very clean Great room service Pet service Breakfast

    Stayed in June 2021

  • Reviewed: June 20, 2021

    10
    will be back!
    • Leisure trip
    • Group
    • Studio Suite with King Bed - Non-Smoking
    • Stayed 2 nights

    tv remote

    cleanliness and modern look of room

    Stayed in June 2021

  • Reviewed: June 17, 2021

    10
    Great!
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite with One King and Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I was desperate to find a room and felt like the room price went up overnight when something became available. Paid it and really enjoyed the stay but . . . Pillows were wonderful! Have already ordered some for home.

    Breakfast very good. Scrambled eggs . . . . not the best.

    Stayed in June 2021

  • Reviewed: June 11, 2021

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • One-Bedroom Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    After our stay, a full week later, the manager took it upon himself to charge not only my card for a one night amount, but also one of my guests who had checked in for us as she was there first. When I arrived, I immediately went to the desk to remove her card from the file, and replace with mine, for incidentals. The card was never removed, and the preauthorization charge was debited, even though I paid in full through the booking app. The manager himself, went in and charged both cards, even though the file showed the rooms were paid in full.

    Stayed in May 2021

  • Reviewed: June 4, 2021

    10
    Exceptional
    • Business trip
    • Solo traveler
    • Two-Bedroom Suite with One King and Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I didn't stay longer.

    Luv it

    Stayed in June 2021

  • Reviewed: May 31, 2021

    10
    Awesome place
    • Leisure trip
    • Couple
    • One-Bedroom Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    nothing all great awesome

    Everything was just so nice recommending staying there to everyone

    Stayed in April 2021

  • Reviewed: May 15, 2021

    9.0
    Beautiful new property, when I booked I did not realize it. Property is spacious inside with so many amenities. Staff wa
    • Couple
    • Studio Suite with King Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Location, off Jefferson and by the freeway. Pro and Con

    The lobby area, sitting area.

    Stayed in May 2021

  • Reviewed: April 21, 2024

    3.0
    Poor
    • Leisure trip
    • Couple
    • Studio Suite with King Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Smelled like chemicals or meth

    Stayed in March 2024

  • Reviewed: April 4, 2024

    7.0
    had a nice short stay, it was good.
    • Leisure trip
    • Couple
    • One-Bedroom Queen Suite - Hearing Accessible - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    only one set of elevators

    The room had a full small kitchen

    Stayed in April 2024

  • Reviewed: February 19, 2024

    7.0
    Not a good fit
    • Leisure trip
    • Family with young children
    • One-Bedroom Queen Suite - Hearing Accessible - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I got to the hotel around 5pm and the room was not ready. I still had to wait 30 min before I could check it. The sofa bed had little holes and it looked old. The sofa bed also had crumbs of something in it. The shower was a walk in shower with no shower door it only had a curtain and the water was getting out onto the bathroom floor. I went to the front desk around 11 to buy a water and there was no one around

    I like the beds are pretty comfortable and it's very spacious

    Stayed in February 2024

  • Reviewed: October 19, 2023

    5.0
    NOT THE BEST EXPERIENCE...
    • Leisure trip
    • Couple
    • Studio Suite with King Bed - Non-Smoking
    • Stayed 2 nights

    WHEN WE GOT TO THE ROOM THERE WAS A MACHINE IN THE MIDDLE OF THE ROOM ON A TABLE....SPEWING THIS TERRIBLE SMELL INTO THE ROOM......IT WAS NAUSEATING AND MADE US BOTH A LITTLE SICK.. WE UNPLUGGED IT AND OPEND THE DOOR AND TURNED UP THE AIR....... WE WERE THERE FOR A WEDDING AND HAD TO GO TO A DINNER SO HAD NO TIME TO ASK TO CHANGE ROOMS..... WE BOTH GOT PLUGGED UP DURING THE NIGHT AND THE SMELL WOULDN'T GO AWAY.....NOT GOOD..... WE PIICK STAYBRIDGE AS WE HAVE HAD NOTHING BUT POSITIVE EXPERIENCE WITH OUR PREVIOUS STAYS..... THE FRONT DESK AS WE CHECKED OUT STATED HE WAS SORRY....THAT SOMEONE FORGOT TO GO UP AND FINISH THEIR JOB AFTER REFRESHING THE ROOM AND TURN OFF AND REMOVE THE MACHINE........ IT CAUSED PROBLEMS FOR TWO OLDER GUESTS....

    IT WAS FINE.......

    Stayed in October 2023

  • Reviewed: October 19, 2023

    7.0
    Good
    • Business trip
    • Family with young children
    • One-Bedroom Suite with Two Queen Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    Our room was not clean. The bed sheets were pulled back like someone took a nap on it.

    The size of the room.

    Stayed in October 2023

  • Reviewed: September 24, 2023

    6.0
    It was a decent hotel but overall not worth $300/night.
    • Leisure trip
    • Solo traveler
    • Studio Suite with King Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    It could have been cleaner. The couch had visible stains. The bathroom mirror had a film over it due to wiping, and the shower floor was gray from dirt. The carpet in the room was also not completely vacuumed, and the comforter on the bed was not laundered as it had wrinkles and stains.

    They offered a lot of amenities, such as a pool, patio, fire side seating by the patio, laundry, and gym.

    Stayed in September 2023

  • Reviewed: September 5, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Studio Suite with King Bed - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    The bathroom could have been cleaner, my only issue.

    It’s nice that the hotel offered a free breakfast buffet. It also had nice indoor and outdoor seating areas.

    Stayed in September 2023

  • Reviewed: July 21, 2023

    7.0
    Overall I enjoyed my stay. I would definitely stay again.
    • Leisure trip
    • Travelers with friends
    • Studio Suite
    • Stayed 1 night
    • Submitted from a mobile device

    The keys kept disconnecting and had to go through the front a few times and no balcony.

    Everyone was very nice from guests to staff. And the bed! OMG so comfortable! I immediately fell into a deep slumber. 😊

    Stayed in July 2023

  • Reviewed: July 9, 2023

    1.0
    Very Poor
    • Leisure trip
    • Couple
    • Studio Suite with King Bed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Your employee

    Your employee at the desk was horrible

    Stayed in April 2023

Showing 76 - 100

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