1829 South Canal Street, Carlsbad, NM 88220, United States of America
#14 of 24 hotels in Carlsbad
Guests' ChoiceBased on 620 hotel reviews
7.9Cleanliness
8.3
Comfort
8.3
Location
8.6
Facilities
8.1
Staff
8.7
Value for money
8.2
Free Wifi
5.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: June 1, 2024
Kellie
United States of AmericaNo A/C in the room had to switch after a long day of driving. Neighbors blasted music at late hours and staff saw but said nothing to them.
Stayed in April 2024
Reviewed: May 31, 2024
Frederick
United States of AmericaThe bathroom was vert small
The breakfast was good. The room was bice.
Stayed in May 2024
Reviewed: May 29, 2024
Holden
United States of AmericaThe toilets are short and can be difficult for people with disabilities
The rooms are very spacious and well kept.
Stayed in May 2024
Reviewed: May 28, 2024
Ingram
United States of AmericaSame choices for breakfast the next day. Pool was not open (March). Fitness center was hard to find. Landscaping was minimal.
Comfortable, quiet room had everything we needed. Clean, and the TV, fridge, and microwave worked. We ate at the on-site restaurant - a little pricey for the salad bar, but it was good and the staff was friendly. We ate the complementary breakfast - food was pretty good - several options.
Stayed in March 2024
Reviewed: May 28, 2024
Juerg
SwitzerlandThe A/C was very loud. The water in the bathtub didn't drain and maintenance and housekeeping didn't come.
We appreciated the restaurant at the hotel. Service and food were great. The breakfast was also good.
Stayed in May 2024
Reviewed: May 26, 2024
Martin
United States of AmericaGreat breakfast, quiet room,
Stayed in May 2024
Reviewed: May 2, 2024
Laressia
United States of AmericaThe pictures of the room were not similar to those posted online. The room was more outdated than shown.
The room was good for the value. The breakfast was good.
Stayed in April 2024
Reviewed: April 30, 2024
Anne
United States of AmericaLocation, easy to find and close to main downtown. Busy breakfast time but good selection and variety.
Stayed in April 2024
Reviewed: April 29, 2024
Cavan
United KingdomBreakfast was shambolic due to a lack of staff. It was potentially a good motel breakfast but there were constant shortages of item provision. Hot food but no cutlery or lots of cutlery but no food. Hot pancakes but no syrup . Cups but no juices or vice versa. The two staff tried hard but with such a busy facility they needed at least two more. Cost cutting is obviously the problem so few staff, and that goes for the provision of horribly inadequate plastic cutlery and juice cups - so they do not need washing-up staff. Never mind saving the planet from plastic overload. The restaurant was OK for dinner but rather expensive not helped by the unacceptable 3% extra charge for paying by card. To add insult to injury this surcharge was made before the tip percentage!
This was a large motel-style inn attractively set out with trees and lots of room for cars so that it did not feel crowded. The room was a good size and well presented. Staff were generally available and helpful.
Stayed in April 2024
Reviewed: April 23, 2024
Anna
CanadaAll good
Beds were very comfortable and the room was big and clean
Stayed in April 2024
Reviewed: April 20, 2024
Wendy
United States of AmericaThe motel is located on the main road through town. We requested a room toward the back of the property and didn’t hear any road noise. The A/C unit works well, but it is noisy.
Good location, welcoming and helpful staff, non-smoking property, spacious room with nice amenities, very clean, comfortable bed, shower had good water pressure, decent on-premise restaurant with a great salad bar. This is an older property but the rooms have been nicely updated. It’s also nice that this property allows small pets for a reasonable fee.
Stayed in April 2024
Reviewed: April 11, 2024
Christopher
United States of AmericaGenerally avoid drive up "Motels" for safety.
Stayed in April 2024
Reviewed: April 10, 2024
Robert
United States of AmericaShower fixtures were old and not working properly. The rest of the shower seemed clean and well maintained. I have a feeling they put the old shower head back on after renovating the shower which is just unacceptable. New shower heads are like $10 at home depot and take 3 minutes to change, and make a massive difference in your experience staying at a hotel.
Bed was comfortable. Room was clean. Free breakfast was good.
Stayed in April 2024
Reviewed: April 10, 2024
Martha
United States of AmericaHousekeeping did not come in the days that we were there
The location was great to get to Carlsbad Caverns, which is what we were interested in
Stayed in April 2024
Reviewed: April 8, 2024
Jeffrey
United States of AmericaStaff was great
Stayed in April 2024
Reviewed: March 31, 2024
Lynn
United States of AmericaThe bed was comfortable. The room was a nice size. Instant hot water for sink and shower. Breakfast was good. Sound proof walls.
Stayed in March 2024
Reviewed: March 31, 2024
Aimee
United States of AmericaBreakfast buffet wasn’t as fresh as expected and no no self serve coffee.
Room was updated and easy to access. It was a comfortable stay.
Stayed in March 2024
Reviewed: March 22, 2024
Requa
United States of AmericaBeds wasn't comfortable enough
Comfortable rooms
Stayed in March 2024
Reviewed: March 1, 2024
Bronwen
United KingdomThey were doing some maintenance work while we were there but we were out of season so that should not generally affect visitors
A very comfortable room. There is a launderette on site which was useful for us as we are traveling for a month. Also restaurant on site.
Stayed in February 2024
Reviewed: February 28, 2024
Kris
United States of AmericaBuffet breakfast—dry, cold eggs, cold pancakes, Limited items (no fruit…)
Updated mid-century style and the on site restaurant Good service and very nice staff
Stayed in February 2024
Reviewed: February 4, 2024
Staci
United States of AmericaBreakfast wasn’t early enough for me to eat and get to location.
It was quiet and the food at the restaurant was great like always.
Stayed in February 2024
Reviewed: February 1, 2024
Kathleen
United States of AmericaRestaurant and bar on site. Good food.
Stayed in January 2024
Reviewed: January 14, 2024
Elbert
United States of AmericaRoom heater was barely capable of warming the room. It had tone set very high. There was no easy access to a power port for the desk. I had to search to find a power strip hidden behind the TV and it was a long way from the desk. What is a desk for anyway? To work with a computer duh.
Nice waitress, typical motel food, strange voucher request at log in.
Stayed in January 2024
Reviewed: December 13, 2023
Mary
United States of AmericaRestaurant offerings were limited and sweet potato fries were overcooked and dried out
Clean, comfortable and accessible
Stayed in December 2023
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