940 Galena Square Drive, Galena, IL 61036, United States of America
#4 of 8 hotels in Galena
Guests' ChoiceBased on 1653 hotel reviews
8.6Cleanliness
9.0
Comfort
8.9
Location
8.9
Facilities
8.8
Staff
9.2
Value for money
8.6
Free WiFi
7.8
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 7, 2024
Adam
United States of AmericaThe mattress, in the room I stayed at least, could stand an update. But overall not unbearable. Could be points deducted if you were staying on that mattress for a week though.
Excellent location in proximity to DT Galena. There was on going construction in the area but it was very easy to navigate and find where to go. The pool and hot tub were just what we needed at the end of the day, and not being high time, we had the whole pool room to ourselves. Very relaxing. The lounge and bar was cozy and adequately stocked. Staff was friendly. Perfect stay for a short time.
Stayed in April 2024
Reviewed: May 4, 2024
Christian
United States of AmericaOur door card reader didn't seem to work so well, but the door eventually opened
The decor was charming, the room was a nice size, and the breakfast and pool facilities were great.
Stayed in May 2024
Reviewed: May 3, 2024
Melody
United States of AmericaLighting was quite dim. Beds were kinda springy, spongy. Not the best but OK.
Location was perfect. Access was great in spite of road construction. We checked in early which we appreciated, so we could get on with our day!
Stayed in May 2024
Reviewed: May 3, 2024
Michelle
United States of AmericaThe fitness room is in need of some updates / better equipment.
Comfortable beds and lots of room. Hot breakfast in the morning was good.
Stayed in March 2024
Reviewed: May 2, 2024
Carol
United States of AmericaBreakfast, hot food too salty, how about whole grain bread or maybe granola, better brand o.j. Did our bed have a plastic layer? The mattress squeaked and bounced. We had asked for a quiet room, but all the hall traffic had to go by us to get to the rest of the rooms..
Friendly front desk personnel. Clean areas Good parking
Stayed in April 2024
Reviewed: May 1, 2024
Chaz
United States of AmericaThere was nothing that I didn't like about it a very good place to stay.
Location was great the staff was very friendly and the pool,whirlpool was great The decor is very nice everything was perfect. I will definitely include it in my favorites.
Stayed in April 2024
Reviewed: May 1, 2024
Ann
United States of AmericaNothing
Pool, hot tub, fitness machines, breakfast, opening window in room, enjoying breeze and birds, friendly front desk and housekeeping
Stayed in April 2024
Reviewed: April 29, 2024
Teresa
United States of AmericaBreakfast was very good and very clean area.
Stayed in April 2024
Reviewed: April 29, 2024
Melanie
United States of AmericaEggs were cool
Was fine
Stayed in April 2024
Reviewed: April 29, 2024
Pamela
United States of AmericaI would've liked to seen a variety of pastries and maybe some hard boiled eggs as a choice. Overall it wasn't bad.
Breakfast was just ok. The dining area was clean and the staff was friendly. There was a decent selection of cold foods and the hot food wasn't too bad.
Stayed in April 2024
Reviewed: April 29, 2024
Vierhout
United States of AmericaBeautiful, comfortable and quiet!
Stayed in April 2024
Reviewed: April 29, 2024
Kristin
United States of AmericaThe no elevator was kind of a bummer but we managed.
I thought it was beautiful and very cozy. The hot breakfast was also very good.
Stayed in April 2024
Reviewed: April 27, 2024
Mundwiler
United States of AmericaOnly one switch in bathroom for the light and fan. So both had to be on at the same time. Would have been nice not to hear the fan blowing the whole time spent in bathroom.
Cleanliness was very good. Staff was friendly, and helpfull.
Stayed in April 2024
Reviewed: April 27, 2024
Jennifer
United States of AmericaNothing.
Clean, organized, generous breakfast, location was perfect. Staffs were nice and efficient. Highly recommended!
Stayed in April 2024
Reviewed: April 25, 2024
Nancy
United States of AmericaCannot think of anything.
The cleanliness of the hotel and the friendly staff were both great. We also enjoyed the complimentary breakfast. The location was perfect for our shopping in downtown Galena.
Stayed in April 2024
Reviewed: April 25, 2024
Krystin
United States of AmericaRoom was clean and cozy. My son loved the "living room" with the fireplace in the lobby. Free breakfasts were good and had a nice assortment. Pool area was awesome! Overall, a great spot for families especially!
Stayed in March 2024
Reviewed: April 25, 2024
Renee
United States of AmericaThe staff were great. Extremely clean. Location was great. Loved everything about this Inn. Even the breakfast was perfect.
Stayed in April 2024
Reviewed: April 22, 2024
Bruce
United States of AmericaFun cabin decor, very friendly and helpful staff, very good hot breakfast, comfortable and spacious room, convenient parking
Stayed in April 2024
Reviewed: April 22, 2024
Ann
United States of AmericaLoved everything
Such cute decor. It was very clean and friendly staff!!
Stayed in April 2024
Reviewed: April 21, 2024
Chuck
United States of AmericaNo complaints.
The breakfast was great. Location was very convenient as well. Would definitely stay again and recommend to my friends and family.
Stayed in April 2024
Reviewed: April 21, 2024
Kathleen
United States of AmericaLess crowded. Haha in fairness it was SPRING BREAK!
Quality enjoyable fun time with w family
Stayed in March 2024
Reviewed: April 19, 2024
Kurt
United States of AmericaThe facility was spotlessly clean, friendly staff greeted us when we walked in. Room was very comfortable and quiet!
Stayed in April 2024
Reviewed: April 18, 2024
Joy
United States of AmericaIt wasn’t as clean as I would prefer in the bathrooms. We stayed in a king size handicap room which was fine though we didn’t need it. It looks like the upgraded the bathroom floor and it was nice with a wood floor look; however, the trim and the paint around the door frames were gross and full of mold. I tried not to think about it and wore slippers and shower shoes the whole time. We needed more blankets. If there were extra linens it would be more comfortable. The layout of the property was great and the staff was excellent.
It was close to downtown and a 5 minute drive. I loved the rustic look and it was a homey log cabin type feel in the lobby.
Stayed in April 2024
Reviewed: April 18, 2024
Overton
United States of AmericaQuiet, friendly, comfortable, clean.
Stayed in April 2024
Montreal, Canada
Crawley, UK
Madrid, Spain
Sankt Salvator, Austria
Biarritz, France
Bikaner, India
Aldeanueva de la Vera, Spain
Bangkok, Thailand
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content