1980 W Pleasant Ridge Rd, Arlington, TX 76015, United States of America
#45 of 74 hotels in Arlington
Guests' ChoiceBased on 302 hotel reviews
7.1Cleanliness
7.4
Comfort
7.5
Location
8.2
Facilities
7.5
Staff
8.1
Value for money
7.5
Free Wifi
8.1
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: November 8, 2023
Michelle
United States of AmericaNo hot water in bathroom sink.
Stayed in November 2023
Reviewed: November 2, 2023
Low
United States of Americaupdate the room smelled was ready to turn around and leave as soon as I stepped into the room but needed to sleep a few hours before hitting the road
Nothing
Stayed in October 2023
Reviewed: October 22, 2023
Shannon
United States of AmericaToo many people on the property roaming around. Small rooms.
The ability to cook in my room.
Stayed in October 2023
Reviewed: October 6, 2023
Stephanie
United States of AmericaThis was a great location. Love everything about it
Stayed in October 2023
Reviewed: October 3, 2023
Halaine
United States of AmericaNothing
Great friendly, professional staff!
Stayed in September 2023
Reviewed: October 3, 2023
Andrea
United States of AmericaNothing
Very pet friendly
Stayed in October 2023
Reviewed: September 18, 2023
Kris
United States of AmericaThe room stunk and was filthy the towels were dirty and the all the blankets and sheets has disgusting stains all over them the pillows also it was jus filthy and so was the bathroom no one cleaned that room or the linen before they gave that room out
The ac
Stayed in September 2023
Reviewed: September 5, 2023
Alton
United States of AmericaAndy at the front desk is very pleasant and helpful. The whole staff make you feel at home.
Stayed in September 2023
Reviewed: August 22, 2023
Robert
United States of AmericaCoke machine didn’t work
Everything
Stayed in August 2023
Reviewed: August 4, 2023
Jeremy
United States of AmericaN/a
Loved it
Stayed in August 2023
Reviewed: July 16, 2023
Gladys
United States of AmericaAll good
Location, clean ,no carpeting
Stayed in July 2023
Reviewed: July 13, 2023
Mitchell
United States of AmericaThe initial room smelled like smoke. When I complained I was handed some frabreeze, and told me that's the best they can do. As well as old food was in the fridge. Then, I was moved to another room. Where the ac barely worked, and the refund of my deposit as well as partial discount was never given. Total bad deal.
Stayed in July 2023
Reviewed: July 11, 2023
Sheila
United States of AmericaThere were multiple bugs in the room and I asked the front desk for a different room and she gave me an attitude and acted as if there wasn’t another room available and didn’t want to give a refund.
I’ve stayed multiple times here and haven’t had an issues
Stayed in July 2023
Reviewed: July 10, 2023
Mitchell
United States of AmericaMy room smelled like smoke. When I brought it up to staff, I was handed some frabreeze. They busted in our room without knocking saying that it was vacant, they were checking their "pest control" which was a large rat glue trap behind the refrigerator, they found a water leak & we had to move rooms, they were supposed to refund the deposit & give us a discount at check out due to the inconvenience but I was never refunded the deposit as promised or given discount. The air conditioner barely worked. Not up to motel 6 brand. The 1st room had food in the fridge. And the microwave was completely rusted.
The staff was nice. And somewhat accommodating
Stayed in July 2023
Reviewed: July 10, 2023
J
United States of AmericaNice reception, great location, comfortable room .
Stayed in July 2023
Reviewed: July 9, 2023
Leslie
United States of AmericaNothing
They did accompanied my stay
Stayed in July 2023
Reviewed: July 7, 2023
Caraway
United States of AmericaEverything
The location
Stayed in July 2023
Reviewed: June 21, 2023
Amber
United States of AmericaThey're nothing but rip off I wouldn't refer this place to nobody and they don't got s*** worth nice employees or nothing
I didn't like nothing about this place because they like taking people's money because it was in somebody's name and then the very next night I rented a room and they try to charge me for somebody else's room and they took my money
Stayed in April 2023
Reviewed: May 31, 2023
Logan
United States of Americawe were put in a room under renovation. the door jammed constantly, and the constant paint smell made us sick.
Stayed in May 2023
Reviewed: April 29, 2023
Roland
United States of AmericaStaff was not helpful. I still have not been refunded my deposit. I stayed two separate nights I received my deposit for the first night but not the second night
Everything but the staff
Stayed in April 2023
Reviewed: March 27, 2023
Ariane
United States of AmericaThe smell of old smoke in the non smoking rooms (tried 2 different ones then gave up trying a 3rd one). The noisy area, but fine with ear plugs. Bathroom was not super clean.
The price and location. Friendly staff. Full kitchen.
Stayed in January 2023
Reviewed: February 7, 2023
Jarell
United States of American/a
good fees, great stuff and work with you on pricing📌💯
Stayed in February 2023
Reviewed: January 5, 2023
James
United States of AmericaThe mildewed shower curtain
The pest problem nothing like waking up to roaches in bed with you
Stayed in November 2022
Reviewed: December 31, 2022
James
United States of AmericaThe staff iis horrible
Location
Stayed in November 2022
Reviewed: October 24, 2022
Reggie
United States of Americabathroom did'nt work and front door did'nt lock and roaches in room.
location
Stayed in October 2022
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content