The night clerk is rude and loud and needs to be replaced the place smelled like smoke but yet they ask me for a 200 dollars deposit and we came from out of town we were told there will be no deposit but when we got there everything changed bc of our color smh

Nothing

Stayed in April 2024

I didn't like the fact I never got my security deposit back and it's been 3 weekends ago

Stayed in May 2023

The check in was easy however the room we were initially assigned wasn’t even ready. We got to the room and housekeeping was just getting there. Thankfully enough the housekeepers got on the phone with the front desk and was able to advise him of another room that was ready. The front desk guy had the audacity to tell housekeeping to tell us to come back to the front desk to get the new keys for the new room. Again the housekeepers said to him that they’d let us in the new room but for him to bring us the new keys! We had our hands full of luggage and this guy wasn’t trying to be more accommodating since this was his mess up. This was just the check in experience. The new room was subpar at best. Was labeled non smoking but reeked of smoke. Visually the room looked clean but I wouldn’t walk around in that room without shoes on. The bathroom was super small and there was paint stains on the mirror and in the sink. Just poor maintenance throughout the room. The towels were old and super thin. Another thing we asked for new towels the next day and was told we had to physically bring the used towels to the front desk in order to receive fresh ones! I have never heard of such a thing. The front desk guy basically was like oh well. We spent over $500 to stay at this slummy place. The weekend we were there the better hotels were booked up so we were stuck between this place and another sketchy spot but the reviews here were 1 star better so we said we’d give this place a go. There are a lot of people that live there and animals are all over this place. We had dog poop outside the walkway near our room along with trash from the room next door piled up outside the door. Never again. We were there for a funeral and I’m glad we spent majority of our time with the family because the few hours we did stay in the room was unsettling.

Honestly this property is unkempt from the check in area to the rooms.

Stayed in April 2023

I did not like saying I didn't pay for something an I have receipts to prove it. I don't like that the person saying I owe an I have the receipt to prove I have paid. I never knew u could stay at a room an accomilate a tab for a room. I thought u had to pay first then stay. Not stay an then pay. Make sense to me please.

I have some where cause I'm homeless but it costs.

Stayed in April 2023

This place was my favorite❤️. But when we saw how NASTTTYY it was. Holes in walls. The 2nd room we had to clean ourselves. Door was kicked in. We saw roaches. 50.00 deposit to use kitchen pots and pans. With a 150.00 deposit for the room. They said our room was so clean that they want to hire us for housekeeping. 400.00 was a waste. Im so upset. This was my favorite place.

Stayed in April 2023

The room was cleaned. I cleaned it there was trash an stuff left in the fridge the bed had bed bugs.the floor had my shoes sticking to it. Loud not ses all 🌃 ght long. Kids bouncing ball on windows.

Stayed in April 2023

There is $150.00 deposit you have to have that they don't tell you about till ck in

The room was clean

Stayed in March 2023

it was a little dark on the outside. the room had light fixtures that didn’t have bulbs or covers. The door looked liked it was broken in and. put together cheaply.

the room was warm, it was cold outside and the size of the tv

Stayed in January 2023

I booked and paid for my room at 10am , they still gave my room away . Had to sleep on a lil mattress. Staff rude when I asked what was the point of booking if they was going to give it away. This isn’t the first time either . Room wasn’t clean , no trash can , floor had dead bugs. Maintenance left tools and dry wall all in the tub . House keeping had to come clean and the door was wide open before my check in . This use to be a nice place to stay now that was my last time booking

Stayed in September 2022

Had to move to 3 different rooms

Stayed in June 2022

Their employees were making more trouble than the guests... I have never seen the way employees talk to their managers the way they do... There was a lot of cursing in front of children.. it could be better..

They worked with us as long as they could and I'm grateful for that...

Stayed in April 2022

Staff kept lieing to and told me they bring me a pillow. Never got it due to pillow shortish they had.

Stayed in May 2022

Cold shower water didn't get hot at all

No breakfast Location was great

Stayed in April 2022

1 pillow provided. Couch was dirty

Size of room and the kitchenette area. Great location

Stayed in April 2022

No covers, towels

Style

Stayed in March 2022

Was not clean poor cleaning in to improve a lot with the cleaning and they had dog poop all around the the property

Being comfortable

Stayed in March 2022

The location

I made it work

Stayed in February 2022

Under the beds were dirty, room smelled like cigarettes, towels and pillow cases had stains, not fully furnished kitchen like stated, rooms were not ready or cleaned when we arrived at 4:30 for check in, and no one told us about the $100 deposit they take during check in (we got it back but it was a surprise charge).

The setup of the property was nice, like apartments. The staff were friendly.

Stayed in January 2022

I requested a smoking room but didn't have one available and the room had alot of dust in it and the couch had spots over it

I like that everything was close by for shopping and eating

Stayed in December 2021

the problem was I didn’t feel safe.

Stayed in November 2021

Place had fleas, there was someone else's food in the fridge, and the floor needed to be vaccuumed.

2 beds, big kitchen space, and near downtown . The staff was nice and helpful.

Stayed in October 2021

I reserved a room with two beds, they only had a room with one bed.

The front desk was helpful.

Stayed in October 2021

There were a couple of roaches, the beds didn't have pillows, we had to ask for curtains and a shower curtain

Stayed in October 2021

We didn't get towels the floor still had trash in it from the person before we found a baby ball we did not have a baby

I like the location it's near a lot of stuff food it was convenient

Stayed in August 2021