9500 Turkey Lake Road, Orlando, FL 32819, United States of America
#79 of 559 vacation rentals in Orlando
Guests' ChoiceBased on 1848 hotel reviews
8.5Cleanliness
8.8
Comfort
8.8
Location
9.2
Facilities
8.7
Staff
8.8
Value for money
8.7
Free Wifi
10.0
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 23, 2024
Damien
United States of AmericaThe only issue was the parking. We had to park far from our actual building because the few spaces available were full. The lake view we thought we were supposed to have wasn't really a lake view. But overall, we enjoyed the space.
I liked the room setup
Stayed in May 2024
Reviewed: May 21, 2024
Luz
United States of AmericaUtilities. Large choice of tv channels. The air conditioning. The thickness of the walls, I cannot hear my neighbors.
Stayed in May 2024
Reviewed: May 18, 2024
Diane
United States of AmericaI didn't have no problems
All the amenities on site I did not have to leave the resort. My check in was smooth no hassles.
Stayed in May 2024
Reviewed: May 17, 2024
Shawneka
United States of AmericaNeighbors complained on wrong door..
They upgraded my room to a two bedroom..wat better mothers day gift ...it was great from check in
Stayed in May 2024
Reviewed: May 16, 2024
Lashawn
United States of AmericaI had a broken television & dryer didn’t work on my first night
Very clean family oriented
Stayed in May 2024
Reviewed: May 14, 2024
Kristi
United States of AmericaI didn’t like the fact that u had to pay for the waterpark separate, you would’ve thought it came included with the room pricing. Not to mention the tickets where $20 for kids 4 yrs old smh
I like that it had the amenities like park, 7 pools, baketball court bikes and paddle boats. A lot to do on the property with your family
Stayed in May 2024
Reviewed: May 6, 2024
Jenny
United States of AmericaRoom was really tight if you open the sofa bed. Sofa bed was typical uncomfortable mattress with bars and thin mattress.
King bed was very comfortable. Loved the Buccaneer pool and the snack bar and pool bar.
Stayed in May 2024
Reviewed: April 28, 2024
Christy
United States of AmericaNothing everything was great
It was nice
Stayed in April 2024
Reviewed: April 21, 2024
Trevor
United States of AmericaVery peaceful
Stayed in March 2024
Reviewed: April 14, 2024
Brian
United States of AmericaThe pull out sofa was a pain in the neck to close.
The heated pools.
Stayed in April 2024
Reviewed: April 11, 2024
Diana
United States of AmericaEverything
Everything from the staff to lathe room. Place was amazing I will definitely be coming back for family trip for fun. This place has everything you don’t even have to leave.
Stayed in April 2024
Reviewed: April 8, 2024
Cheryl
United States of AmericaThe Sales pitch that they try to sale you a bunch of stuff and time share after you check in they call for a escort which is the Sales people
Super Comfortable..Big alot of room..Screened in large porch was nice to watch fireworks at night from Epcot in the distance..We were in town for a Cheer Competition and were able to get rest and relax ..
Stayed in March 2024
Reviewed: March 28, 2024
Odeth
United KingdomDistance from the front but you could take the shuttle so it wasn't really an issue
Everything about the condo. Nice and clean and all the amenities available.
Stayed in March 2024
Reviewed: March 26, 2024
Dawn
United States of AmericaLoved the jetted tub and the screened in balcony.
Stayed in December 2023
Reviewed: March 26, 2024
Dawn
United States of AmericaThe last time we were near the basketball court and someone was up early playing basketball. So I could sleep in due to the noise.
Good location, clean,we had a view of the lake, and the balcony.
Stayed in January 2024
Reviewed: March 25, 2024
Emily
United States of AmericaWould not change anything.
We had a screened in porch on the 6th floor overlooking a gorgeous lake. The beds are big and comfy. The staff works really hard and we’re all helpful and kind.
Stayed in March 2024
Reviewed: March 19, 2024
Grenney
United States of AmericaWish we’d had a cooking option
Stayed in March 2024
Reviewed: March 13, 2024
Smith
United States of AmericaI The housekeeping staff was not professional on my checkout day. Housekeeping was very rude to be knocking on people's doors 3 early morning before checkout profusely knocking on doors
I liked all the great activity options and clesnliness
Stayed in March 2024
Reviewed: March 11, 2024
Jill
United States of AmericaBed was uncomfortable, sleeper sofa was dingy/ripped/dirty, and it just generally felt drab and dingy. Maybe we just got a bad room.
Location, price, and activities were good.
Stayed in March 2024
Reviewed: March 10, 2024
Ge’shae
United States of AmericaI loved everything about my stay . Wonderful service and excellent hospitality
Stayed in March 2024
Reviewed: March 7, 2024
Ciara
United States of AmericaI wish the water park was $20 per person per stay because per day is a little expensive.
So many things to do! Everything was accessible. I loved the staff kept checking in via text message to make sure we were happy and taken care off!
Stayed in March 2024
Reviewed: March 3, 2024
Jermaine
United States of AmericaThere was so much to do
It made me fell like home
Stayed in March 2024
Reviewed: February 26, 2024
Lakisha
United States of AmericaThe parking was horrible. The shuttle took forever to pick us up to take us to the parking garage. My husband had to walk from 2000 building to the parking garage after waiting for a long period of time in the cold.
Everything was well kept and clean. The staff were very nice.
Stayed in February 2024
Reviewed: February 21, 2024
Nakesha
United States of AmericaMy jacuzzi which I want it so bad did not work properly the water would not stay in nor could I use the jacuzzi part.
Had a wonderful time all the way it rained the whole time still was a wonderful weekend.
Stayed in February 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content