1773 North US Highway 31 , Traverse City, MI 49686, United States of America
#9 of 33 hotels in Traverse City
Guests' ChoiceBased on 1232 hotel reviews
8.5Cleanliness
8.8
Comfort
8.9
Location
9.3
Facilities
8.7
Staff
8.9
Value for money
8.1
Free Wifi
8.7
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: June 2, 2024
Breakfast
Comfortable, clean
Stayed in June 2024
Reviewed: June 1, 2024
Boyd
United States of AmericaLots of dead bugs in the sliding door tracks and pillows were way too soft.
The beach views and amenities.
Stayed in May 2024
Reviewed: May 30, 2024
Ronald
United States of AmericaI didn't have any issues or dislikes with our stay.
The hotel and staff were great. The grounds were well kept and the beach was clean and easily accessible.
Stayed in May 2024
Reviewed: May 25, 2024
Schrett
United States of AmericaBeach cleaned up
Beach
Stayed in May 2024
Reviewed: May 20, 2024
Harold
United States of AmericaNothing could have been better.
Resort was beautiful, so beachy feeling. It was clean, the box breakfast was great. We were so close to the water. It was convenient to things we wanted to do,
Stayed in May 2024
Reviewed: May 17, 2024
Cheri
United States of AmericaVery nice staff. Clean pool/hot tub even with being off the beach.
Stayed in May 2024
Reviewed: May 12, 2024
James
United States of AmericaOur room didn’t seem very well cleaned. Countertop had something sticky on it. There were handprints on the sliding door and LOTS of bugs all over the balcony. Seemed like it hadn’t been cleaned for a long time.
Beach and pool were great.
Stayed in May 2024
Reviewed: May 12, 2024
Gail
United States of AmericaStayed on first floor, could walk straight out onto the sand- clean hotel. Would stay there again in a heartbeat
Stayed in May 2024
Reviewed: May 11, 2024
Lloysa
United States of AmericaThe gym I wish the equipment was more up to date
That it was right on the beach
Stayed in April 2024
Reviewed: May 8, 2024
Jack
United States of AmericaThe room was spacious and clean. Bed was comfortable.
Stayed in May 2024
Reviewed: May 6, 2024
Nathan
United States of AmericaDid not like the boxed breakfast
I did not like boxed breakfast
Stayed in May 2024
Reviewed: May 6, 2024
Cullip
United States of AmericaThe noise upstairs. It seems like we could hear footsteps above our room. We were wondering if people were dancing in the room above us! I think we should get a 3rd floor room next time. The TV channels on the TV and what was listed in the room was completely different. An updated list of channels would have been nice. It would have been nice to have a map of the resort. We didn't know where the ice machine was or if a vending machine was anywhere on the property.
The room was clean and comfortable.
Stayed in May 2024
Reviewed: May 6, 2024
Kaylee
United States of AmericaThe front desk staff. Paris was rude
Everything was amazing at this hotel! The bed was so comfy. The room was clean. Location was great! The front staff could have been more friendly/helpful. The woman working seemed irritated and the guy working didn’t seem interested in talking.
Stayed in May 2024
Reviewed: May 6, 2024
Brian
United States of AmericaCold breakfast in a bag
Rooms were clean and updated
Stayed in May 2024
Reviewed: May 4, 2024
Shelley
United States of AmericaBathroom cleaner. Long black hair in shower and in the sheets
Small but not bad,would have liked more options.
Stayed in April 2024
Reviewed: May 2, 2024
Alesia
United States of AmericaThe room was clean and we had a great view from our balcony of the lake. The staff was very professional and informative.
Stayed in April 2024
Reviewed: May 2, 2024
Catherine
United States of AmericaHottub was difficult to get into with the ladder. Was a little noisy the first night.
Stayed in April 2024
Reviewed: April 25, 2024
Stacey
United States of AmericaBed not comfortable. Gave me back pain
Close to the beach. Beautiful views
Stayed in April 2024
Reviewed: April 24, 2024
Bomani
United States of AmericaN/A.
Clean.
Stayed in March 2024
Reviewed: April 22, 2024
Ronna
United States of AmericaA downfall was that the arcade was advertised to be a bit more exciting than it actually was, still fun though. The beds were a bit hard but not wholly uncomfortable as well
The resort was very nice and comfortable for my family. I liked that there was a complimentary breakfast, delivered to the room, and that the staff was accomodating. The room was exactly as shown and advertised and very clean and comfy. The pool was easily accessible for the kids and the location made it possible for the staff to see inside in case of an emergency.
Stayed in March 2024
Reviewed: April 22, 2024
Carla
United States of AmericaThe view was spectacular! Rooms clean
Stayed in April 2024
Reviewed: April 9, 2024
Dean
United States of AmericaI wasn’t a big fan of the box breakfast. Could have used another bar of soap instead of just one bar. Suppose I could have asked for one
The room was nice and quiet. The room looked like it had some upgrades, wall paint in nice shape, carpet looked new, clean room
Stayed in April 2024
Reviewed: April 5, 2024
Harold
United States of AmericaDisappointed breakfast is no longer served in the lounge area.
Delivered promptly
Stayed in April 2024
Reviewed: April 3, 2024
Jodi
United States of AmericaThe staff, the location and atmosphere
Stayed in March 2024
Erlau, Germany
Montemerano, Italy
Tallinn, Estonia
Uluwatu, Indonesia
Serre di Rapolano, Italy
Rome, Italy
Sankt Anton am Arlberg, Austria
Antalya, Turkey
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content