Reviews of Sugar Sands Beachfront Hotel, a By The Sea Resort This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
20723 Front Beach Road, Panama City Beach, FL 32413, United States of America
#215 of 828 hotels in Panama City Beach
Guests' ChoiceReview Score
Based on 2055 hotel reviews
Score breakdown
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Cleanliness
7.8
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Comfort
7.9
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Location
8.8
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Facilities
7.4
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Staff
8.3
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Value for money
7.8
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Free Wifi
7.8
Verified guest reviews from real Bookers
Real Bookers. Real stays. Real opinions.
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Reviewed: May 28, 2024
Flatez
United States of America5 Reviews“This place was good, but the false advertisement is terrible.”This property charged for breakfast, parking, and WiFi but it was stated as free on this site. In addition to this, there wasn’t a breakfast provided neither day. I was charged for a deluxe queen but was given a regular suite which the facility couldn’t accommodate due to being full and booking.com would not reimburse me.
That is was right on the beach.
Stayed in May 2024
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Reviewed: May 26, 2024
Shai
United States of America1 reviewVery GoodBeach front view
Stayed in May 2024
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Reviewed: May 22, 2024
Sandra
United States of America2 ReviewsPleasantLocation was away from everything and ubering was very expensive
The room and view
Stayed in April 2024
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Reviewed: May 21, 2024
Willms
Canada3 Reviews2 helpful votes“Great View - Could use a Deep Clean and Repairs”The beds were clean but the room wasn't the cleanest. Lots of dirty walls and floors. The bathroom door would not open from the inside which would have been very scary had at least one person not been around when the first person went to the washroom. The door to the deck also was quite tricky but would open eventually. The chairs on the deck were cracked so a bit wobbly and the AC is located on the deck so it's very loud to sit out there. The wifi didn't work in the room, you had to be on the deck at least for a weak signal and weirdly it worked best on the beach lol. There's a jet ski rental located immediately in front of the hotel which kind of kills the vibe a bit but not a deal breaker. The staff weren't very friendly.
Location is fantastic. Closer to beach homes than all the large condominiums on PCB. The beds were comfortable. We had a split room so a bit of separation from the kids' bed was appreciated. The view is amazing. The kitchen has working/clean appliances (it needs more dishes thoughI).
Stayed in May 2024
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Reviewed: May 20, 2024
Stephanie
United States of America1 review“Love the beach so no complaints”A little run down, elevator is crap
Convenient
Stayed in May 2024
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Reviewed: May 18, 2024
Kamil
United States of America9 Reviews“Great location”Rooms were tidy, but doors, floors needed, better clean.
Great location, beautiful beach, nice and friendly stuff, jet ski and chair rental available. Nice swimming pool outside. Great value.
Stayed in May 2024
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Reviewed: May 17, 2024
Paxton
United States of America3 Reviews1 helpful vote“it was a great experience”attitude of some staff
location
Stayed in April 2024
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Reviewed: May 13, 2024
Rebecca
United States of America4 Reviews“Girls Trip”The outside showers were not working so we couldn't wash the sand off of our feet and legs. Each unit needs a broom and dust pan.
Staff was very friendly and we really liked the location.
Stayed in May 2024
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Reviewed: May 13, 2024
Harry
United States of America2 ReviewsPleasantRoaches
It was ok
Stayed in May 2024
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Reviewed: May 13, 2024
Kizzey
United States of America2 ReviewsGoodThe tub wasn’t that clean bed lumpy
The beach
Stayed in May 2024
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Reviewed: May 13, 2024
Irene
United States of America1 review“I’d stay here again”No hot tub
Beach front
Stayed in May 2024
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Reviewed: May 13, 2024
Richard
United States of America1 review“We will be back for sure!”No complaints
Hotel room was very nice could use a little update. Great staff!
Stayed in May 2024
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Reviewed: May 12, 2024
Bryan
United States of America1 review“Good location, right on the beach and a incredible view of the ocean”The back of the heat and air unit sticking out on the balcony mad it very hot when a/c was running.
Staff was very friendly and the room was very clean.
Stayed in May 2024
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Reviewed: May 10, 2024
Concetta
United States of America1 review1 helpful voteVery GoodThe Wifi didn't work our entire stay. We had to wait for towels one day to be dried which was a little bit of an inconvenience. Other then that everything was great.
I loved the view. I loved the cleanliness and comfort. I love the sense of security and privacy. Staff was Amazing. Overall I enjoyed every moment.
Stayed in May 2024
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Reviewed: May 9, 2024
Fiona
Mexico8 Reviews1 helpful vote“Decent stay”Very weak internet, Netflix didn't even load. Not a lot of food options nearby. Boardwalk/patio had a few nails sticking out, be careful
Great price for oceanfront, large room, hot shower, comfortable bed, ramp to the beach perfect for a wagon
Stayed in May 2024
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Reviewed: May 8, 2024
Cheryl
United States of America10 ReviewsVery GoodLack of kitchen utensils.
The ocean in the backyard!
Stayed in April 2024
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Reviewed: May 6, 2024
T
United States of America10 ReviewsPleasantFacilities need some updates and repairs.
We enjoyed the pool.
Stayed in May 2024
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Reviewed: May 4, 2024
Krista
United States of America1 review“Overall good experience just needs some tlc and a good cleaning”Had a few things that didn’t work properly like the kitchen sink leaked under the cabinet. And the bathtub needed some work. They also didn’t provide things like dish soap and paper towels (didn’t even have an extra dish towel for us to use when we asked)
Location was quiet and beautiful and friendly staff. Plenty of room for the family.
Stayed in May 2024
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Reviewed: May 2, 2024
Tresa
United States of America13 Reviews“Wont stay again”Quite,but very run down the bathroom sink was stopped up , some of the awnings falling not enough parking had to park across road, i am disable and my husband is almost blind so it was very difficult commuting across road, also i was charged a resort fee on my charges this is no resort, far from it , no particular ammentities you had to rent chairs for beach . I will not be staying at this hotel again and would not recommend it sorry. Very disappointed.
Stayed in May 2024
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Reviewed: May 1, 2024
Katarina
United States of America14 Reviews“Meh”Didn't clean our room at all during our 4 night stay. The front door, bathroom door and balcony door were all broken. The floors were extremely dirty. Hot water went out once during our stay.
Private balcony, decent size room with kitchen. A/C was cold.
Stayed in April 2024
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Reviewed: May 1, 2024
Barbara
United States of America8 Reviews1 helpful vote“Relaxing”Beach front. Balcony with gulf view
Gulf view. Kitchenette
Stayed in April 2024
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Reviewed: April 29, 2024
Crystal
United States of America3 Reviews“It was a great stay.”Had to put a card on file. Was charged at checkout what I was told was a card processing fee for the payment from booking.com. I didn’t understand and do not like that being I booked through booking.com as to keep my information private.
Great location
Stayed in April 2024
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Reviewed: April 28, 2024
Rachel
United States of America15 Reviews“Won’t stay there again.”Not one working foot spray coming from the beach. The one frying pan provided was too scratched up to use. The heater smelled like something was burning.
Location
Stayed in April 2024
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Reviewed: April 23, 2024
Kay
United States of America7 Reviews1 helpful vote“Over all it was good, but could have been better”No water to wash off when returning from beach. No servicing room while there 3 days. Hidden “resort” fees
Location
Stayed in April 2024
