160 State Farm Parkway, Birmingham, AL 35209-7186, United States of America
#12 of 97 hotels in Birmingham
Guests' ChoiceBased on 609 hotel reviews
8.5Cleanliness
8.8
Comfort
8.8
Location
9.0
Facilities
8.6
Staff
9.1
Value for money
8.2
Free WiFi
8.6
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 7, 2024
Miguel
United States of AmericaThere was an odor in my room that I couldn't make out. The fire alarm was let off by someone at 3am.
The location was great. We had a basketball tournament about 15 minutes away. The staff took care of us and changed my room due to a fire alarm issue, and this also fixed the room odor issue.
Stayed in May 2024
Reviewed: May 6, 2024
Jacqulyn
United States of AmericaWay over priced I have stayed a this hotel plenty of times and never paid that much and I had a regular room not even a suite but I did find out that something was going in town so I guess that’s why the rates was so low expensive
Stayed in May 2024
Reviewed: May 5, 2024
Erica
United States of AmericaJust from check in to check out excellent customer service…very kind staff and enjoyed our stay
Stayed in May 2024
Reviewed: May 4, 2024
Shamika
United States of AmericaA little pricey
Everything it was nice and clean
Stayed in April 2024
Reviewed: May 1, 2024
Laura
United States of AmericaThe bathroom update was a disappointment. With a family, it was ideal for the sink and vanity to be outside of the bathroom so that 2 people could be getting ready.
Location, pool, hot tub, kick back and breakfast
Stayed in March 2024
Reviewed: April 27, 2024
Maureen
United States of AmericaIt was a great place for the whole family to stay on our way to Florida.
Stayed in March 2024
Reviewed: April 23, 2024
Sheri
United States of AmericaThe elevator was a little slow, but that is ok because everything else that was good made up for that. I did not the short amount of time I was there because I will definitely be back and stay a little longer.
the customer service was awesome. i have never stayed in a hotel that provides breakfast and dinner and drinks for free!!!! That's Awesome. The cleanliness of the hotel was wonderful. Lavonda was wonderful, during breakfast, she always walks around and have positive interaction with guest, making sure we had what we needed, I really appreciated her and the rest of the crew for being so attentive and polite. I will be back.
Stayed in April 2024
Reviewed: April 15, 2024
David
United States of AmericaAll was perfect
Outstanding breakfast Check in at desk was perfect with no problems
Stayed in April 2024
Reviewed: April 11, 2024
Cathy
United States of AmericaFree dinner and drinks were a wonderful surprise. Saved us from having to go out on a chilly, rainy night. Free breakfast was good. Both dinner and breakfast offered lots of choices.
Stayed in April 2024
Reviewed: April 1, 2024
Cathlene
United States of AmericaWe were pleasantly surprised to learn that because we paid ahead of time, a small buffet supper and a buffet breakfast are included. We had traveled almost 12 hours and were glad to not have to leave to find food! Julia checked us in and was SO very friendly and helpful.
Stayed in March 2024
Reviewed: March 3, 2024
Karen
United States of AmericaIt was so dusty and dirty in the dining area it was terrible!
The young man at the front desk was a delight and he helped me with my luggage
Stayed in February 2024
Reviewed: February 28, 2024
Jeannie
United States of AmericaDue to construction vehicles, parking was a challenge, especially getting luggage into hotel. Had to climb down landscaping wall and lift/carry suitcase. I am 70+.
In spite of massive renovations, every part of my stay was excellent.
Stayed in February 2024
Reviewed: February 6, 2024
User
United States of AmericaThe location was great for what we needed.
Stayed in February 2024
Reviewed: February 4, 2024
Henehan
United States of AmericaConstruction was ongoing, but I knew that when I booked the room. I simply set my alarm for 8:00 each morning to avoid being awakened by the noise. India was especially helpful.
Stayed in February 2024
Reviewed: February 2, 2024
Eldrick
United States of AmericaEverything was wonderful
We are from Mobile Alabama traveling with our TRACK STARS from Daphne high school for a track meet and you all really went beyond for us..... Thanks a proud grandma
Stayed in January 2024
Reviewed: January 21, 2024
Robert
United States of AmericaI have sandpaper in my shop that was smoother than the brand you use.
Stayed in January 2024
Reviewed: January 18, 2024
Terry
United States of AmericaExcellent front desk service. Great breakfast. The 5pm to 7:30pm kick back snacks, eats, and cocktails was a welcomed addition to the Hotels attraction. Located conveniently in walking distance to 5 or so restaurants and directly across from a Wal-Mart supercenter. The spa bath bathrooms are located in a way that one could be in private or all the occupies could share.
Stayed in January 2024
Reviewed: January 13, 2024
Teresa
United States of AmericaI don’t have a complaint.
The breakfast was good it had a variety of different items to choose from.
Stayed in December 2023
Reviewed: January 9, 2024
Roger
United States of AmericaThe remodeling.
Breakfast was great!
Stayed in January 2024
Reviewed: January 7, 2024
Rosa
United States of AmericaNothing
Always clean and comfortable
Stayed in January 2024
Reviewed: December 23, 2023
Jason
United States of AmericaWe couldn't get in the room at 3.
Clean and safe
Stayed in December 2023
Reviewed: November 3, 2023
Flynn
United States of AmericaConstruction & I accidentally left my Alabama Crimson Tide tote in the desk drawer & I called back to the hotel & spoke with three different clerks on three different days & all 3 took my number & said she would check and call me right back. As of today I haven't heard back.! I had important papers from my doctors visit at UAB.
Convenient to I65 & complimentary breakfast & happy hours.
Stayed in October 2023
Reviewed: October 30, 2023
Ashontise
United States of AmericaThe building is under construction and the noise wakes you up. The fire alarm system went off early in the morning
The location was great
Stayed in October 2023
Reviewed: October 29, 2023
Elizabeth
United States of AmericaNothing
It was clean, even though there is some age on hallway carpeting,( they are renovating), it has a great atmosphere.
Stayed in October 2023
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