2400 West End Avenue, Nashville, TN 37203, United States of America
#54 of 197 hotels in Nashville
Guests' ChoiceBased on 426 hotel reviews
8.7Cleanliness
9.0
Comfort
9.0
Location
9.1
Facilities
8.9
Staff
8.9
Value for money
8.1
Free Wifi
8.4
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 17, 2024
Hurt
United States of AmericaI didn't like that I had to leave lol
The room was perfect and very clean. It felt like a premium room and was blown away. The breakfast was amazing and had a lot of variety. The front desk ladies were very welcoming and made the check-in and check out process simple.
Stayed in May 2024
Reviewed: May 16, 2024
Anita
United States of AmericaNone
Loved the size of the room Bed very comfortable Kitchen amenities ❤️ Sofa Clean Nice shower Long mirror where someone else could get ready All staff very nice and helpful Good breakfast ***Definitely will come back!
Stayed in May 2024
Reviewed: May 16, 2024
Peter
New ZealandThe bed was very comfortable, air con was good, the room was very clean. Good breakfast. The staff were friendly and helpful. Location is good. We used the free shuttle offered to downtown once but found the local bus just as easy. Bus 3, with bus stops not far from the Hotel.
Stayed in May 2024
Reviewed: April 29, 2024
Arcelyn
PhilippinesShuttle that will go around the city
Stayed in April 2024
Reviewed: April 16, 2024
Tabatha
United States of AmericaMy family and I liked everything about this hotel.
The breakfast was delicious. It was seasoned perfectly! The rooms were immaculate. The indoor pool area was clean.
Stayed in April 2024
Reviewed: April 13, 2024
Jason
United States of AmericaThis review is hidden because it doesn't meet our guidelines.
Reviewed: March 23, 2024
Eugene
United States of AmericaEverything was great from front desk staff to valet
Stayed in February 2024
Reviewed: March 14, 2024
Sarah
United KingdomExcellent hotel. Free shuttle within a 2 mile radius and valet parking with the most lovely valet staff. Large hotel and immaculate. Excellent size suite room with two huge televisions! And an amazing breakfast - lots of choice in a large dining room. Good gym and swimming pool with ample towels. Maid service daily which was a lovely surprise!
Stayed in March 2024
Reviewed: March 13, 2024
Antonio
United States of AmericaNa
Everything
Stayed in March 2024
Reviewed: March 12, 2024
Jessica
United States of AmericaEveryone was very nice and helpful.
Stayed in March 2024
Reviewed: March 10, 2024
Doug
United States of AmericaNothing
Very comfortable
Stayed in March 2024
Reviewed: March 7, 2024
Gail
United States of AmericaWe had a suite and it was nice to be able to use a kitchen and have the food and drinks we like.
Stayed in March 2024
Reviewed: February 13, 2024
Kim
United States of AmericaClean and staff was amazing and love the location.
Stayed in January 2024
Reviewed: January 29, 2024
Kristian
United States of AmericaN/A
Everything!
Stayed in January 2024
Reviewed: January 21, 2024
Misty
United States of AmericaYour front desk staff when I was checking in, was very rude. The lady the next morning, was exceptionally nice.
Our room was perfect. The type of shampoo/conditioner/gel/lotion that you use is amazing! I’ve never used it before! I am now going to have to try to find it. We loved our stay. I will be coming back. Hopefully, it will be for leisure next time.
Stayed in January 2024
Reviewed: January 4, 2024
Shana
United States of AmericaThe bedroom could have been cleaned better. There was nothing “dirty”, but there was dust on the tv/tv stand, and the tissue box cover close to the bathroom. Made me wonder what was dirty that I couldn’t see as well. Hotel parking is $40 a night, which is on the high end of average for Nashville hotels, and feels excessive, given that it’s not downtown. But there is street parking that is easily available over the weekends, so we just did that.
Went there last weekend for a quick family getaway. Their suites run the same cost as many other hotel single rooms, and are large, modern, and perfect for families. Big buffet breakfast including make your own waffles. Indoor pool. Really an excellent place. It was our second time there, and I’m sure we will be back. Hotel is very close to the highway when driving up 40 from Memphis, and next to Vanderbilt and the Parthenon.
Stayed in December 2023
Reviewed: January 3, 2024
Joe
United States of AmericaBreakfast was okay, however could not eaten it every day.
Parking was good, however very pricy.
Stayed in December 2023
Reviewed: January 2, 2024
Cameron
United States of AmericaHad to pay to self park your car
Location
Stayed in January 2024
Reviewed: January 2, 2024
Neil
United States of AmericaNothing
Location, room, staff, breakfast, everything.
Stayed in January 2024
Reviewed: December 30, 2023
Mike
United States of AmericaVery clean. Staff is very nice. Definitely stay again when i am in the area.
Stayed in December 2023
Reviewed: December 24, 2023
Deanna
United States of AmericaThe only complaint we had was a dog barking continuously for 45 min that woke us all up. The dog was about 5 rooms away from us and we could hear it very clearly. The front desk did take care of the problem when we let them know.
The staff was friendly and helpful. The suite was a good size even for our family of 6. Large seating area in the lobby for hanging out and breakfast time. We had a beautiful view. Easy walking to many restaurants.
Stayed in December 2023
Reviewed: December 20, 2023
Christina
United States of AmericaGreat location
Stayed in December 2023
Reviewed: December 4, 2023
Jennifer
United States of AmericaNo late check out available.
Great rooms with plenty of room! Nice location. Clean.
Stayed in December 2023
Reviewed: December 4, 2023
Cody
United States of AmericaEverything was good
Loved everything about it here EXCEPT the breakfast.. they could of offered better breakfast items.. but that’s not a deal breaker
Stayed in November 2023
Wuppertal, Germany
Columbia, USA
Campodenno, Italy
Veracruz, Mexico
Middelburg, Netherlands
Austin, USA
Gonzales, USA
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content